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I’m happy with the whole crew; Jeremy,Franklin, Widrly,River,Angelo. They were professional , friendly and knowledgeable . Good job by all

Highly recommend Servpro for exceptional service and a professional work ethic. They responded to an urgent issue regarding a ceiling caving in a private home causing structural issues, mold, and compromised HVAC. Special commendations go to Jeremy Miel the Restoration Manager who supervised and coordinated all efforts. Also Franklin and Luis were so responsible and friendly and they worked efficiently to clean up the area and prepare the area for further repairs. Despite feeling overwhelmed with the unexpected damage we really enjoyed this company and give them our highest praise.

Jeremy was fantastic and spent a lot of time answering questions. Fortunately we did not have an issue. It was good to have an honest and caring person. Overall, we had a total of three companies come out and two said no issues, the third wanted to tear out our three year old kitchen and an entire wall to mitigate the damage that didn’t exist. Servpro was one of the two honest companies.

My experience was awesome from the first With Franklin who was a sweetheart to Ernesto, Luis and Gaudy I was very comfortable with them when they were doing their part. They explained everything to me and Jeremy put the final touch when he checked everything on the end. I would recommend them to anyone. They all came in like the umpa lumpas.(umpa lumps chocolate factory, Willie Wonka. OK just look it up and watch the movie. You'll get it. LOL) anyway they all were great very professional Thanks guys for all you do

So grateful for the work, guidance, and professionalism from Jeremy at SERVPRO. Jeremy helped us wrap our arms around a flooding issue that felt out of control at first. He came in, mapped the problem, and laid out a very clear plan of action. We're so thankful for the time he took to explain what was going on. Fortunately we avoided the worst case scenario (this time) and we will absolutely be calling Jeremy and SERVPRO for all future restoration needs.

Today I had Servepro come out and they sent Jeremy Miel. He was the nicest man! He gave his recommendations and didn't push me to buy anything. I appreciate the time he took to explain what might solve my issue. I will definitely call them in the future if need arises.

I just wanted to give a big shoutout to the SERVPRO team for the awesome job they did. Jeremy did a great job managing everything and kept us updated throughout the entire process. He made sure everything stayed on track and was always quick to answer any questions we had. A huge thank you as well to the technicians—Franklin, Ernesto, Luis, and Gaudy. These guys were hardworking, respectful, and always had a great attitude. They showed up ready to work every day, paid attention to the little details, and treated our building like it was their own. It's not every day you work with a crew that's not only efficient but also genuinely enjoyable to have around. Their teamwork and professionalism made a stressful project much easier, and the quality of their work really speaks for itself. Thank you, Jeremy, Franklin, Ernesto, Luis, and Gaudy, for everything you did. We truly appreciate all the hard work you put in, and it was a pleasure working with your team. You all did an outstanding job!

I had an excellent experience with SERVPRO, especially with Jeremy Miel. I was extremely impressed by the honesty, professionalism, and level of service we received. I highly recommend SERVPRO and Jeremy Miel to anyone looking for a company they can truly trust. I will absolutely call them again whenever I need their services in the future.