Specialty Cleaning Services

When your home or business needs specialized cleaning, our trained technicians are Here to Help®.

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Cleaning Services
  • Highly-Trained Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Bay County
Our Google Reviews
(850) 785-1077
4.6
(333 reviews)

Your Local Specialty Cleaning Company

Our team of experienced professionals can safely clean your property using advanced technology with care and compassion. Our professionals follow all applicable laws and safety guidelines. Our specialty cleaning services include:

  • Air duct and HVAC cleaning
  • Biohazard and crime scene cleanup
  • Virus and Pathogen cleaning
  • Document Restoration
  • Odor Removal
  • Graffiti and vandalism cleaning

Air Duct Cleaning and HVAC Service

Keeping your air ducts and HVAC ducts in top condition is an important part of preserving the comfort and functionality of your residence or business. We provide air duct and HVAC duct cleaning so you can help ensure you are providing quality air to your family and employees.

  • Allergen, pollen, and other contaminant removals
  • Dirt, dust, and debris removal

Biohazard Removal and Crime Scene Cleanup

If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.

  • Blood and body fluid
  • Hoarding cleanup
  • Death and suicide
  • Chemical, tear gas, pepper spray residue
  • Illicit substances (services vary)
  • Fire extinguisher residue
A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Sewage Cleanup

Sewage backups are stressful and hazardous. They can cause significant damage and often contain harmful viruses, bacteria, and other microbes. Sewage backups should be considered a true emergency. With specialized training and equipment, SERVPRO offers:

  • 3 Stage Professional Remediation Process
  • 24/7 Emergency Response
  • Streamlined Insurance Process

Viruses & Pathogens Cleaning

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

Packout and Contents Restoration

Fire, floods, storms and other events damage more than just your home or business. They can damage what’s inside it, everything from furniture and appliances to family heirlooms or important business documents. We immediately transport all contents to our secure storage and restoration facility where they’re inventoried, cleaned and repaired, and stored until they’re ready to return.

Document Restoration Services

When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;

  • Photograph restoration
  • Certificate restoration
  • Financial document restoration
  • Vital document restoration

Odor Removal Service

When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.

  • Mold smell removal
  • Fire smoke odor removal
  • Cigarette and cigar smoke removal
  • Pet odors and more

Vandalism Cleanup and Graffiti Removal Service

When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:

  • Driveway and walkway cleaning
  • Asphalt and concrete cleaning
  • Metal, masonry, brick, and stone cleaning
  • Glass, plastic, wood cleaning

What our
customers are saying

Kozenski and his crew were efficient, hard working, and did an excellent job eradicating mold in my home. They answered all my questions and made sure I was satisfied with the job done. All three were a pleasure to work with and I highly recommend them. Vicki Grantland

vicki grantland

Juan and Jesus are very helpful. They communicate the issue to us and came up with the best solution urgently to fix our issue. We had a unit that got flooded due to severe rainfall, everything was taken care asap.We truly appreciate their hard work

Brian Delmar

Juan and Jesus did such a fantastic job mitigating our water damage in kitchen.

Tonya McKey

⭐⭐⭐⭐⭐ Outstanding Water Mitigation Service — Highly Recommend SERVPRO! We arrived home from vacation to a nightmare—our living room was flooded, with water literally pouring out of the ceiling fans and light sockets. We called SERVPRO around 8 PM, and despite the late hour, they were at our home within an hour and immediately got to work. Juan and Jesus were fantastic from start to finish. They were polite, friendly, professional, and clearly knew exactly what needed to be done. They quickly removed the standing water and set up all the necessary drying and mitigation equipment to prevent further damage and help reduce the risk of mold. Throughout the entire process, communication was excellent. They explained what they were doing and why, kept us updated every step of the way, and were always quick to answer any questions we had. From the water extraction and air movers to industrial drying equipment, vent cleaning, and fogging services, everything was handled professionally and thoroughly. They also communicated directly with our insurance adjuster to make sure the necessary work was authorized so everything could move forward as quickly as possible. That took a huge amount of stress off us during an already stressful situation. What started as coming home from vacation to a flooded house turned into a much more manageable situation because of how quickly and professionally the SERVPRO team responded. Great customer service, excellent communication, fast emergency response, and quality work. A huge thank you to Juan and Jesus for taking such good care of our home. We would absolutely recommend SERVPRO to anyone needing water damage restoration or mitigation services—emergency or otherwise. ⭐⭐⭐⭐⭐

Michael Moede

Fast and good before and after ! Juan and Jesus thank you.

Kayla Lamm

Juan and Jesus were very professional. They arrived to the office quickly and did an amazing job with the clean up!!!

Kisha King

Juan and Jesus did a great job, very quick and professional through whole process.

Billy McGregor

Juan and Jesus did a great job with our needs at the office, very quick professional. Definitely will call again if the need arises

Isaac M

Did a great job and were pleasant. The two that came are Juan and Jesus. Good employees.

Paloma Keasey

About Us

About Us

Serving the Panhandle of Florida since 1989, SERVPRO of Bay County offers a variety of fire, water, mold, storm, and biohazard Clean-Up and Restoration Services.  Owner Kyle Carter and the SERVPRO of Bay County team are proud to serve our community in times of disaster and need.  We understand the stress and worry that come along with property damages, and strive to help make it "Like it never even happened."

Through the use of proven industry standards and techniques, exceptional customer service, and dedication to detail in the work we perform, SERVPRO of Bay County has continued to grow throughout the years, earning the distinction of being a top-20 SERVPRO franchise in 2019.  With our continued growth we now employ over 30 full time employees, and have grown our Large Loss and Storm Response teams, allowing us to serve more people throughout the country in their time of need.

Our Experience and Training

Our team has extensive industry training, including multiple IICRC Certifications, ongoing training within our corporate structure, and multiple years of experience in the field.  We are also a licensed general contractor, offering a full line of reconstruction services for your property.  With over 1,700 SERVPRO franchises nationwide, SERVPRO of Bay County is a member of an extensive network that has the resources, knowledge, and training to handle any job, no matter the size.  Our Certifications Include:

  • Applied Structural Drying
  • Commercial Drying Specialist
  • Fire and Smoke Damage Restoration
  • Water Damage Restoration
  • Applied Microbial Remediation

Community Involvement

SERVPRO of Bay County is proud to be a member of multiple community organizations, including the Bay County Chamber of Commerce, Panama City Beach Chamber of Commerce, and the North Gulf Coast Chapter of Community Associations Institute (CAI).  As a locally owned and operated franchise, many members of our team are also involved in local volunteer and charity organizations.  We take great pride in working within our community and providing the best possible experience for our customers in their time of need.  

When water, fire, or mold damages occur and your home or business, know that SERVPRO of Bay County is Here to Help.  To learn more about our organization or services, please give us a call at 850-785-1077.  Our team is available 24/7/365 for property damage emergencies, and we look forward to being of service.  

Benjamin Kyle Carter
Benjamin Kyle Carter
Owner of SERVPRO of Bay County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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