Specialty Cleaning Services

When your home or business needs specialized cleaning, our trained technicians are Here to Help®.

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Cleaning Services
  • Highly-Trained Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Bear / New Castle
Our Google Reviews
(302) 392-6000
4.7
(100 reviews)

Your Local Specialty Cleaning Company

Some property conditions require specialized cleaning solutions that go beyond routine maintenance or standard janitorial services. Smoke residue, persistent odors, post-construction dust, heavy buildup, and difficult-to-clean surfaces often require professional equipment and detailed cleaning procedures to properly restore the space. Properties throughout Bear, Newark, Middletown, and surrounding New Castle County communities frequently face situations involving renovation debris, deep surface cleaning needs, odor removal, and restoration-related cleanup that standard cleaning methods may not fully resolve. SERVPRO of Bear/New Castle provides specialty cleaning services designed to help improve the appearance, cleanliness, and overall condition of residential and commercial properties while minimizing disruption throughout the cleaning process. From post-construction cleanup and odor removal to detailed restorative cleaning services, organized service and professional cleaning methods can help create a cleaner, healthier, and more comfortable environment for homeowners, businesses, employees, and customers.

Air Duct Cleaning and HVAC Service

Keeping your air ducts and HVAC ducts in top condition is an important part of preserving the comfort and functionality of your residence or business. We provide air duct and HVAC duct cleaning so you can help ensure you are providing quality air to your family and employees.

  • Allergen, pollen, and other contaminant removals
  • Dirt, dust, and debris removal

Biohazard Removal and Crime Scene Cleanup

If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.

  • Blood and body fluid
  • Hoarding cleanup
  • Death and suicide
  • Chemical, tear gas, pepper spray residue
  • Illicit substances (services vary)
  • Fire extinguisher residue
A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Sewage Cleanup

Sewage backups are stressful and hazardous. They can cause significant damage and often contain harmful viruses, bacteria, and other microbes. Sewage backups should be considered a true emergency. With specialized training and equipment, SERVPRO offers:

  • 3 Stage Professional Remediation Process
  • 24/7 Emergency Response
  • Streamlined Insurance Process

Viruses & Pathogens Cleaning

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

Packout and Contents Restoration

Fire, floods, storms and other events damage more than just your home or business. They can damage what’s inside it, everything from furniture and appliances to family heirlooms or important business documents. We immediately transport all contents to our secure storage and restoration facility where they’re inventoried, cleaned and repaired, and stored until they’re ready to return.

Document Restoration Services

When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;

  • Photograph restoration
  • Certificate restoration
  • Financial document restoration
  • Vital document restoration

Odor Removal Service

When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.

  • Mold smell removal
  • Fire smoke odor removal
  • Cigarette and cigar smoke removal
  • Pet odors and more

Vandalism Cleanup and Graffiti Removal Service

When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:

  • Driveway and walkway cleaning
  • Asphalt and concrete cleaning
  • Metal, masonry, brick, and stone cleaning
  • Glass, plastic, wood cleaning

Marine Cleaning and Restoration Services

SERVPRO’s technicians have the training, techniques, and specialized equipment needed to get your yacht, charter vessel, or ship underway as quickly and safely as possible. We understand your need to avoid delays and downtime and are ready to respond 24/7. 

Hazardous Waste Services

SERVPRO offers professional hazardous material remediation services to protect occupants, workers, pets, and property while meeting applicable regulatory requirements.

Our hazardous material remediation services cover about any type of property:

  • Single‑family and multi‑unit residences 
  • Commercial and industrial facilities 
  • Healthcare, educational, and public buildings

What our
customers are saying

Great place with great people to work with!

Richard Massey

Great experience,

linda markcoons

Roland stayed on top of everything. I am very satisfied!

Kita

SERVPRO of Bear/New Castle did an outstanding job repairing the water damage in my sunroom. From the initial assessment with Project Manager Roland through the completion of the work with Jose, every step of the process was handled with professionalism, care, and clear communication. The entire team made the experience feel personal and supportive from the very beginning, creating a strong sense of trust and confidence throughout the project. The quality of the work and attention to detail were excellent, and the results exceeded my expectations. While I hope I won’t need restoration services again in the future, I would not hesitate to contact SERVPRO of Bear/New Castle if I do. Thank you to the entire team for a job well done.

Jacqueline Hawkes

Thanks to Sam & Chris on my last day with ServePro after having our house dried after our pipes froze. They picked up the equipment and showed both empathy and efficiency. The staff that showed up each day over the last four days, was great as well. They helped make a difficult time a little more manageable.

michele rago

Sam and James did a phenomenal job not only helping with remediation but also calming our nerves.

Julian Herzfeld

Sam and AJ arrived promptly for an emergency cleanup for water damage. Both were very friendly, respectful, efficient, informative of the process and next steps, and cleared out the debris while keeping the rest of my home clean. I did not know what to expect in this process; this team made for a good start.

Bridget Bogan

A blessing when disaster struck my home. Their team was compassionate, hardworking, and truly went above and beyond. They treated my home like their own and made me feel supported every step of the way. I’d give them more than five stars if I could.

Ina Dove

Lovely workers, very focused on their craft! Always given great results, definitely would recommend 🙏🏻

Paris Lawson

About Us

Property damage has a way of turning your day upside down without warning. A burst pipe, house fire, sewage backup, severe storm, or mold problem can quickly leave homeowners and businesses dealing with stress, uncertainty, and a long list of questions. During times like these, you need more than restoration equipment. You need a team that responds quickly, communicates honestly, and helps guide you through every step of the recovery process.

SERVPRO of Bear / New Castle is a locally owned and operated restoration and reconstruction company serving homeowners, businesses, property managers, and commercial facilities throughout Bear, New Castle, Newark, Glasgow, Christiana, Delaware City, St. Georges, Wilmington Manor, Minquadale, and surrounding New Castle County communities. We are available 24 hours a day, 7 days a week because property damage rarely happens on a schedule.

We provide water damage restoration, fire and smoke cleanup, mold remediation, storm damage restoration, sewage cleanup, biohazard cleanup, large loss recovery, and complete reconstruction services for residential and commercial properties. One of the advantages of working with our team is having a single company manage both the emergency cleanup and the rebuilding process. That helps simplify communication, improve coordination, and gives property owners one trusted team from the initial emergency through the final repairs.

Living and working in northern Delaware gives us a firsthand understanding of the challenges local properties face. Heavy rain, basement flooding, aging plumbing, humidity, and severe weather can all lead to unexpected damage throughout New Castle County. Whether we are responding to water damage in Newark, storm damage in Bear, fire damage in New Castle, or a commercial loss in Christiana, our goal is always the same: respond quickly, minimize disruption, and help our customers get back to normal as soon as possible.

Our team receives ongoing SERVPRO training and includes technicians with IICRC certifications in areas such as water damage restoration, structural drying, fire and smoke restoration, and mold remediation. Combined with professional equipment, proven restoration methods, and experienced project management, we are prepared to handle everything from smaller residential losses to large commercial restoration projects.

We regularly work with homeowners, apartment communities, retail centers, office buildings, healthcare facilities, schools, municipalities, property managers, insurance professionals, and commercial property owners. Every project is approached with the same commitment to professionalism, organization, and clear communication because we understand that restoration is about more than repairing a building. It is about helping people move forward after an unexpected loss.

At SERVPRO of Bear / New Castle, we take pride in serving the same communities where we live and work. Our focus is on providing dependable service, honest communication, and quality workmanship from the first phone call through the final stages of reconstruction. When disaster strikes, you can count on our team to help make it "Like it never even happened.®"

Mailing Address:
301 Carson Drive
Bear, DE 19701

Richard Massey
Richard Massey
Owner of SERVPRO of Bear / New Castle

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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