Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Poway / Rancho Bernardo
Our Google Reviews
(858) 748-7378
4.8
(23 reviews)

Service Areas

Poway, CA | Rancho Bernardo, CA | Carmel Mountain, CA | Sabre Springs, CA | Old Poway, CA | San Diego, CA

Your Local Fire Restoration Company

A fire/smoke loss is one of the most devastating experiences a family or business can face, so it always of the utmost importance that the restoration process be handled professionally and with great care, from start to finish. Fire losses typically involve additional water damage from the activated fire sprinklers that prevent any further destruction of the structure, which renders the inherent damage of most, if not all, contents. With SERVPRO of Poway/Rancho Bernardo specializing in fire restoration, water mitigation, and contents services, we are perfectly prepared for any and every situation, with techs and project managers who understand that swiftness, efficiency, and empathy are crucial to ensuring the best path forward.

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services

Soot and Odor Inspections

A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry

Odor Removal

When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.  

  • Mold smell removal 
  • Fire smoke odor removal 
  • Cigarette and cigar smoke removal 
  • Pet odors and more 

Packout and Contents Restoration

A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Poway / Rancho Bernardo is here to help protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.

What our
customers are saying

Excellent performance and service! Eduardo Marquez came today to install my water heater and I couldn't be more pleased with the service…he was very professional, friendly and worked efficiently to get the job done quickly. I highly recommend Servpro.

Matías H

I had the pleasure of working with ServPro after a water pipe burst in my home causing damage behind my walls, lifting and ruining my hardwood floors in my living room and flooding my garage. ServPro workers were at my home, working hard, fixing the problem, moving my belongings into a storage container so they could quickly dry out and repair/replace areas of concern. I'm very pleased with the final results. ServPro Managers were easy to reach by phone any time I had a question and they would provide timely up to date progress reports.

Eileen Topete

I am a property manager, we had a recent water moisture in the laundry room area. We contacted Serpro, the job was handled very smooth, with the coordination of the office, Austin Rushing, and the inspector Ralph Del Valle. The hassles became minimum. Thank you for the great job. Will recommend to anyone in the future needs this kind of handling. Totally appreciated.

Rosemary Tang

Mr. Ralph Del Valle and his team did an outstanding job repairing the significant water damage done to our kitchen after a leak. They arrived immediately and helped us come up with a plan that we were happy with. Mr. Del Valle was always available and on site to answer our questions along the way. We are very happy with our kitchen and the great quality of work provided by Ralph and his team!

Christine Minami

Quick, efficient, and accommodating to my schedule.

Lahlum Brian.Ellen

Very neat and clean finished product like nothing happened if you are looking at the first time and they are all very professional.

Anthony Solis

This is the second time we've used Servpro and wouldn't consider using any other company should there be a need to. They're absolutely wonderful and took really good care of us. Thank you, Ralph, and your wonderful employees for everything you did for us. You guys are amazing!

Janelle Green

We had a good experience with ServePro...some excellent and thorough folks and some good but not as focused on details like me! They went out of their way on many things but needed a few reminders for fixing some things too (but they did it!). Ralph was so positive and kind! He really took care of us!

Megan Hanvey

Service was good, but I was not happy with the time it took for the project to be completed, considering it was a small project. I'm only giving 4 stars because Danika Sanders who was very helpful and patient throughout the process, took time to explain projects and communicate updates. Danika has excellent, customer service skills, she made the difference for my experience with this company.

Erika Liliana Salvador

About Us

With nearly 50 years of SERVPRO experiences between the two of them, Ralph and Suzie have been responding to customers in need throughout San Diego County.  Seriously, don't get Ralph started on any stories unless you have time to kill.

The Del Valle team prides themselves on exceptional customer service.  From carpet cleaning to flood restoration, we devote ourselves to exceed each customer's expectations.  We understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

We have a great team, so head on over to our employee page to get acquainted with them:

https://www.SERVPROdelmar.com/employee-photos

From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you would like to schedule service for your home or business, or just have any questions, please call today!

SERVPRO Flag
Suzie & Ralph Del Valle

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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