SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Poway / Rancho Bernardo
Our Google Reviews
(858) 748-7378
4.8
(23 reviews)

Service Areas

Poway, CA | Rancho Bernardo, CA | Carmel Mountain, CA | Sabre Springs, CA | Old Poway, CA | San Diego, CA

Why Choose SERVPRO for Biohazard Cleaning Services?

With the sometimes life-threatening risk of contracting HIV or Hepatitus, biohazardous waste (blood, feces, urine, animal droppings, etc.) should never be treated lightly. That's why SERVPRO of Poway/Rancho Bernardo treats every biohazard loss with great care, respect, and strategy. With the proper Personal Protective Equipment (PPE), our employees are trained for any and every biohazardous situation, whether it's cleaning up the aftermath of a missed trip to the toilet, facilitating the cleanup of a hoarding situation, or respectfully removing and disinfecting bodily fluids after a death. We're here for you 24/7, no matter the situation.  

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Excellent performance and service! Eduardo Marquez came today to install my water heater and I couldn't be more pleased with the service…he was very professional, friendly and worked efficiently to get the job done quickly. I highly recommend Servpro.

Matías H

I had the pleasure of working with ServPro after a water pipe burst in my home causing damage behind my walls, lifting and ruining my hardwood floors in my living room and flooding my garage. ServPro workers were at my home, working hard, fixing the problem, moving my belongings into a storage container so they could quickly dry out and repair/replace areas of concern. I'm very pleased with the final results. ServPro Managers were easy to reach by phone any time I had a question and they would provide timely up to date progress reports.

Eileen Topete

I am a property manager, we had a recent water moisture in the laundry room area. We contacted Serpro, the job was handled very smooth, with the coordination of the office, Austin Rushing, and the inspector Ralph Del Valle. The hassles became minimum. Thank you for the great job. Will recommend to anyone in the future needs this kind of handling. Totally appreciated.

Rosemary Tang

Mr. Ralph Del Valle and his team did an outstanding job repairing the significant water damage done to our kitchen after a leak. They arrived immediately and helped us come up with a plan that we were happy with. Mr. Del Valle was always available and on site to answer our questions along the way. We are very happy with our kitchen and the great quality of work provided by Ralph and his team!

Christine Minami

Quick, efficient, and accommodating to my schedule.

Lahlum Brian.Ellen

Very neat and clean finished product like nothing happened if you are looking at the first time and they are all very professional.

Anthony Solis

This is the second time we've used Servpro and wouldn't consider using any other company should there be a need to. They're absolutely wonderful and took really good care of us. Thank you, Ralph, and your wonderful employees for everything you did for us. You guys are amazing!

Janelle Green

We had a good experience with ServePro...some excellent and thorough folks and some good but not as focused on details like me! They went out of their way on many things but needed a few reminders for fixing some things too (but they did it!). Ralph was so positive and kind! He really took care of us!

Megan Hanvey

Service was good, but I was not happy with the time it took for the project to be completed, considering it was a small project. I'm only giving 4 stars because Danika Sanders who was very helpful and patient throughout the process, took time to explain projects and communicate updates. Danika has excellent, customer service skills, she made the difference for my experience with this company.

Erika Liliana Salvador

About Us

With nearly 50 years of SERVPRO experiences between the two of them, Ralph and Suzie have been responding to customers in need throughout San Diego County.  Seriously, don't get Ralph started on any stories unless you have time to kill.

The Del Valle team prides themselves on exceptional customer service.  From carpet cleaning to flood restoration, we devote ourselves to exceed each customer's expectations.  We understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

We have a great team, so head on over to our employee page to get acquainted with them:

https://www.SERVPROdelmar.com/employee-photos

From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you would like to schedule service for your home or business, or just have any questions, please call today!

SERVPRO Flag
Suzie & Ralph Del Valle

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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