Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Jonesboro
Our Google Reviews
(870) 934-0501
4.8
(140 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups can be stressful, hazardous, and cause serious damage if not taken care of fast. At SERVPRO of Jonesboro, we know how important it is to act quickly. Our local team is trained and certified to handle everything from septic system failures and toilet overflows to burst pipes and sewer line backups — all with the right equipment and expertise to get your home or business back to normal.

No matter the size of the mess, SERVPRO of Jonesboro is the trusted name in sewage damage cleanup, repair, and restoration across Northeast Arkansas. We’ll make it “Like it never even happened.”

We follow IICRC S500 industry standards to ensure quality and safety every step of the way. And to make things easier, our team will even help you coordinate your insurance claim so you can focus on getting back to what matters most.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg

Avoid all contact with sewage-contaminated water

Bulls_Eye_ALT_2.svg

Turn off the main water supply to prevent additional flow

Bulls_Eye_ALT_2.svg

Shut down HVAC systems to stop contaminated air from circulating

Bulls_Eye_ALT_2.svg

Evacuate people and pets from affected areas

Bulls_Eye_ALT_2.svg

Call SERVPRO immediately for professional cleanup

Bulls_Eye_ALT_2.svg

Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Had water damage from leaking ice maker. Serv Pro was very prompt, professional and got the job done in a timely manner. We were very satisfied.

Janice

Servepro has been very thorough and considerate. All the employees have been great to work with!

Mark Fraser

Excellent work from these folks. Eric, Mike and Justin were top notch. Highly recommended.

Gerald Edmundson

This was my first experience with SERVPRO of Jonesboro, and it was a great one. Jack took care of us in a timely and professional manner. He communicated clearly, showed up on time, and helped us understand the repair options. I really appreciate the prompt service and would recommend them to others.

Chris Tang

My washer overflowed and flooded 3 rooms. Mike and Paul and Cohen worked on my house and got it in the dry in 4 days. They kept me informed about every step and showed me the pictures they took at every step. Then Jack, Rich and Pyle Flooring came in and installed my floor, painted, and finished the job. They were all so professional and very patient. They kept me informed along the way is issues arose or to show me their progress and insure I was happy. Thank you for making me stress a lot less! Answered all my questions almost before I asked them. Thank you for making this all easy and a lot more stress free! It is beautiful!

Rebecca Garrison

Servpro of Jonesboro did an excellent job of restoring our home after a pipe burst during the winter storm. Everyone from the demo and drying crews to the renovation crew were excellent to work with and got our home restored back to its full form and even better. I’m so thankful to Rich, Jack, Eric, and the great team at Servpro for being helpful, responsive, and great to deal with in a tough situation.

Blake Guinn

Work was done quickly and carefully

Carolyn Buchanan

They did work on my basement after a pipe burst during the winter storm. I was very pleased with their work. They worked well with my insurance.

Marla Fergus

SERVPRO of Jonesboro was on our campus less than 4 hours after the fire at our elementary occurred. They worked quickly and efficiently to get water out of the building. They did an outstanding job with the demo and clean up of all salvageable material. They gave detailed reports daily of the progress and estimated time remaining before completion of the project. They were very organized and did an excellent job of cleaning up and leaving the site in great condition for the contractors to come in and begin repairs immediately. This occurred right before school started this year and their work helped to minimize repair time and allowed us to start school uninterrupted with all of our students in the building.

Jon Bradley

About Us

SERVPRO of Jonesboro has been helping the people of Jonesboro and neighboring communities since September 2000. We understand the pressure and fear that comes with fire and water damage or a bad storm that impacts your home. Our goal is to help reduce the disruption to your life and quickly make it "Like it never even happened." SERVPRO of Jonesboro specializes in the cleanup and restoration of residential and commercial property after fire, smoke, or water damage occurs. Our team can also mitigate mold from your home or business as well as reconstruction following storm cleanups. Customers have been selecting SERVPRO of Jonesboro due to their educated staff that has provided exceptional service. Our track record of results has earned us the trust of the insurance industry, numerous homeowners, and in one instance, the Pentagon.

Our company also can handle all your home remodeling needs. If you are in the market for a home remodel such as a bathroom, kitchen, room addition, roof, or any services of this nature, please contact us. Remodeling services do not have to be associated with a fire or water loss. We have completed numerous remodeling projects as simple as window replacement, new siding, painting, etc. If your remodeling project involves anything on the home's interior or exterior, please call us for a competitive estimate.

Meet the Owner

Cary Park spent his childhood in Newbern, TN. He is a 1998 graduate of Dyer County High School. While working for UPS, he began working as a temp for SERVPRO of Dyersburg/Union City. Following being hired full-time at SERVPRO working as a technician, he had the opportunity to purchase a new franchise for SERVPRO of Jonesboro. He attended NFTP in August 2000 and opened for business on September 1, 2000. Cary met his wife April in 2001, at the time she attended Union University in Jackson, TN. Following her graduation in 2006, they wed on October 27, 2007. She does not work in the business but rather at Nettleton Schools as a Paraprofessional. Later they graciously adopted both of their children, Wyatt & Cadie.

Why SERVPRO?

Our staff is professionally trained in several areas. Our team attends initial and ongoing training at SERVPRO’s Corporate Training Facility and with IICRC industry certification. You can rest assured that our courteous staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jonesboro. We support small office buildings, apartment buildings, government buildings, hotels, and much more. 

There is no doubt the decision to choose SERVPRO over other competitors is worthwhile. We have an extensive resume with proof of the positive impact we have graciously made on the community. We volunteer in the community as well as establish representatives in local clubs to continuously support the individuals in Jonesboro. There is no doubt SERVPRO has an imprint on the community and livelihood of others. Allow us to uphold that pledge as we honor your needs. We develop meaningful long-lasting relationships that make a positive difference in our customers' lives, we uphold the highest standards of integrity in all of our actions.

We accept each form of payment, and we even offer financing as an option. To see if you qualify, our financing program takes as little as 10 minutes. 



https://app.gethearth.com/partners/SERVPRO-of-jonesboro/cary/apply



If you would like to schedule service for your home or business, please give us the pleasure of calling today!



Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Cary Park
Cary Park
Owner of SERVPRO of Jonesboro

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test