Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Conway & Faulkner Counties
Our Google Reviews
(501) 328-3301
4.9
(100 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Conway & Faulkner Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

James was professional, helpful, and made the whole process easy. I really appreciate his kindness and willingness to help. Highly recommend SERVPRO.

Lariette Pifer

I recently had water damage in my home and contacted SERVPRO for restoration services. From the initial phone call through the completion of the job, James was professional, responsive, and knowledgeable. He arrived within an hour of my initial call, explained the restoration process clearly, and kept me informed every step of the way. They treated our home with care and were respectful, courteous, and thorough throughout the project.

Emily Hanson

We had a flood two weekends ago (10 pm) and Servpro was there the next morning (on a Sunday) to start the process of drying our floors and baseboards. James was very friendly and explained the entire process to us. Definitely recommend their services.

Megan Cox

Excellent service, professionalism and all around nice guys, James and Antwan! Explained everything very well and kept me informed all the way thru the water damage clean-up process. Would definitely use ServePro again!

Terri Newsom

James and Devin was great in all they did. Was glad we had them on our team. Taylor was great answering all our questions and watching out for everything. Thanks

Debbie Bartrow

Reached out to Servpro of Conway on a Monday afternoon and they made arrangements to have someone out the same day, they were very accommodating to my work schedule as well! Trent, Devin, & James were all very professional, knowledgeable, and super efficient on getting my water damaged addressed and cleaned up, they made sure to be very respectful of my things when moving them around! I would highly recommend them to anyone!

Megan Brewer

We are very impressed with Michelle and Devin they were very professional, friendly, and fast at their job. They worked great as team to get the job done. I would highly recommend them to anyone needing this service

Lester Marter

James at ServPro did a great job taking care of us when our water heater ruined our wood floors. I hope I don’t need him again, but if I do I’ll definitely call Conway ServPro. They worked great with my insurance too!

lsmith0287

I had 18 fans and 2 dehumidifiers in my home for 5 days due to a water leak. The process was made easier BECAUSE James and Devin were soo sympathic and caring for my feelings. Servpro is a very professional business with their outcome to be the best it can be for their customer.I will recommend them to anyone. Thank you James and Devin!!!!!!!!

Pennie Barlow

About Us

Since 2005 SERVPRO of Conway & Faulkner Counties has been helping the surrounding communities. Many customers have called us to help restore their properties. We understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Conway & Faulkner Counties is committed to our community. Owner Terry Hammons and our leadership team our invested in our community and our community needs. As we've grown our mission has never changed. We serve the people, the businesses and organizations of Conway and the surrounding areas that help make our community great.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Conway & Faulkner Counties.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Terry & Tesha Hammons
Terry & Tesha Hammons
Owners of SERVPRO of Conway & Faulkner Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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