
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


What To Do When You Have a Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
James was professional, helpful, and made the whole process easy. I really appreciate his kindness and willingness to help. Highly recommend SERVPRO.
I recently had water damage in my home and contacted SERVPRO for restoration services. From the initial phone call through the completion of the job, James was professional, responsive, and knowledgeable. He arrived within an hour of my initial call, explained the restoration process clearly, and kept me informed every step of the way. They treated our home with care and were respectful, courteous, and thorough throughout the project.
We had a flood two weekends ago (10 pm) and Servpro was there the next morning (on a Sunday) to start the process of drying our floors and baseboards. James was very friendly and explained the entire process to us. Definitely recommend their services.
Excellent service, professionalism and all around nice guys, James and Antwan! Explained everything very well and kept me informed all the way thru the water damage clean-up process. Would definitely use ServePro again!
James and Devin was great in all they did. Was glad we had them on our team. Taylor was great answering all our questions and watching out for everything. Thanks
Reached out to Servpro of Conway on a Monday afternoon and they made arrangements to have someone out the same day, they were very accommodating to my work schedule as well! Trent, Devin, & James were all very professional, knowledgeable, and super efficient on getting my water damaged addressed and cleaned up, they made sure to be very respectful of my things when moving them around! I would highly recommend them to anyone!
We are very impressed with Michelle and Devin they were very professional, friendly, and fast at their job. They worked great as team to get the job done. I would highly recommend them to anyone needing this service
James at ServPro did a great job taking care of us when our water heater ruined our wood floors. I hope I don’t need him again, but if I do I’ll definitely call Conway ServPro. They worked great with my insurance too!
I had 18 fans and 2 dehumidifiers in my home for 5 days due to a water leak. The process was made easier BECAUSE James and Devin were soo sympathic and caring for my feelings. Servpro is a very professional business with their outcome to be the best it can be for their customer.I will recommend them to anyone. Thank you James and Devin!!!!!!!!