Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Phenix City, Eufaula and Tuskegee
Our Google Reviews
(334) 298-8252
4.9
(137 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Phenix City, Eufaula and Tuskegee we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I had a Flood in Kitchen Den area, They showed up Took are of everything Their workers Blake, Butch , Gabe & Brian were very Polite took time to carefully Move stuff, Explain What they were going to do.. I was very Satisfied with them. !!

Andy Robison

James and Gabe were amazing! They came in and told us exactly what they were going to do and our next steps. They even helped us take our entertainment center apart to help move it away from the wall. Would highly recommend this team to anyone with a water mitigation issue in the future. They were the best team we could have asked for.

Michelle Walker

Unfortunately due to faulty plumbing installation in our home we had another leak that required mitigation. Scheduled ServePro to get the job done and they did just that. They wasted no time doing what was needed which included cutting out the ceiling, wall and door frame. It was done professionally and I. A timely manner. Edwin and Dennis were friendly, professional and proficient. I definitely recommend ServePro for any mitigation and work there after to repair your home from water damage.

Erica M

I had a water emergency & contacted Servpro as recommended by State Farm. The team arrived promptly & were very professional. I was very impressed. Thank you Edwin, Samantha, James, Butch, Dakota, Clairy, Eva, Gabe & D. Fantastic team.

Wendy Ogletree

James and Gabe were fantastic!! They were patient with me as I asked questions, and they thoroughly explained the process to me so I know what to expect and what to do. They also set up next steps at a time so my work day will be as minimally impacted as possible. Kind, efficient, and expedient!

Rebecca Lehman

SERVPRO did an amazing job from the very first day I contacted them. Their team was very professional, courteous, and trustworthy throughout the entire process. They handled my claim with integrity, the water damages efficiently and even packed my clothes neatly and carefully in boxes. Communication was excellent very step of the way. I truly appreciate their hard work and would gladly refer them to my family and friends. Christine

Christine Berry

Excellent!!!! Very polite!!

Malachi Pierce

Edwin, Dakota, Butch did a great job! Thank you guys!!

Debbie Melton

Edwin and Stephen did a great job.

Richard Smith

About Us

SERVPRO of Phenix City, Eufaula and Tuskegee understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. We understand you may be feeling confused, stressed, and more than a little vulnerable. Our highly-trained technicians will treat your family with empathy and your home with great care. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We will respond immediately to your home or business where our employees will inspect the damage and begin the restoration process.

SERVPRO of Phenix City, Eufaula and Tuskegee specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. We specialize in both fire and water damage restoration; it’s the cornerstone of our business. SERVPRO of Phenix City, Eufaula and Tuskegee can also mitigate mold and mildew from your home or business. We know that disasters are never planned, which is why we are here for you 24 hours a day, 7 days a week, all 365 days out of the year.

From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your Alabama property. We invest in the latest technology and equipment because it helps us restore your property quickly and minimize the cost. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Phenix City, Eufaula and Tuskegee.

If you would like to schedule any of our services for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

James M. & Susan & Edward C. Culpepper, Bobby C. Bryan
James M. & Susan & Edward C. Culpepper, Bobby C. Bryan
Owners of SERVPRO of Phenix City, Eufaula and Tuskegee

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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