Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Cheyenne
Our Google Reviews
(307) 514-9011
4.6
(34 reviews)

Service Areas

Cheyenne, WY | Orchard Valley, WY | Warren Afb, WY | Carpenter, WY | Egbert, WY | Hillsdale, WY | Albin, WY | Burns, WY | Horse Creek, WY

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Cheyenne we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg

Avoid all contact with sewage-contaminated water

Bulls_Eye_ALT_2.svg

Turn off the main water supply to prevent additional flow

Bulls_Eye_ALT_2.svg

Shut down HVAC systems to stop contaminated air from circulating

Bulls_Eye_ALT_2.svg

Evacuate people and pets from affected areas

Bulls_Eye_ALT_2.svg

Call SERVPRO immediately for professional cleanup

Bulls_Eye_ALT_2.svg

Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Nick and his crew responded to a plumbing leak I had in my home. Everyone who played a part in the work, especially Nick and his crew were incredibly professional. They actively communicated with me throughout the entire process, ensure the work area was clean before leaving, I barely knew they were here during their work. I’d recommend Servpro to anyone, their care and service is not often matched.

Kyle Myers

Ricardo Hernandez and his crew, Elijah, Nick and Gustavo, removed and replaced some insulation in our attic on Aug. 18 and 20, 2026. They were all friendly and efficient. The job was done to our complete satisfaction. Ricardo was especially patient with all our questions, concerns and alterations to the project. We heartily recommend Servpro of Cheyenne. Thanks, guys.

Barbara Cummins

They are awesome and very efficient. I would strongly recommend them.

JC Manalo

They arrived quickly after my flood! Checked again the next morning! Saved me from further damage! My insurance company said they had not seen such an honest bid before! The restoration crew did an amazing job! Things look better than before the damage! They go above and way beyond! It’s an amazing company, with wonderful staff!

Kathy Cousins

The most incredible company! After finding 18" of water in my dad's vacant home in Wheatland, Wyoming, Ricardo and staff were on the job immediately and daily until everything was done! Much work was required for several weeks because of the severity of the damage but they went over and above to make sure it was done right. I live in Indiana so this was all done by phone! EXCELLENT JOB GUYS! I'd give you 10 stars if I could!

crystal gruber

I highly recommend SERVPRO of Cheyenne. A broken pipe caused water damage in a couple of rooms in my basement. They were empathetic, professional and thorough. I will definitely use them again if I need their type of service.

Diana Dean

The city pipe broke in my front yard. I initially panicked because I had nothing available to alleviate the problem. I had checked my home and had no clue where the water was coming from but it continued to rise. After the issued was identified ServPro was great. Carlos came in and eased my fears about the process of getting control of the situation. Thewy removed carpet and made sure that the area was completely dry before removing their equipment.

Gwen Steeves

Easy to contact, quick to respond, thorough in their efforts, affordable in price....Everything you could possibly ask for especially in unexpected circumstances. Would highly recommend.

Crystyn Lasley

Great service. Prompt and efficient ! Highly recommend for water issues!

Don English

About Us

SERVPRO of Cheyenne understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of Cheyenne specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Cheyenne can also mitigate mold and mildew from your home or business. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Cheyenne. If you would like to schedule service for your home or business, please call today! Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Our SERVPRO Story:

SERVPRO of Cheyenne is a small company with under 10 employees and every single member of our team is considered part of our family.

Ricardo Hernandez, the owner of SERVPRO of Cheyenne, began as an entry-level employee for SERVPRO of Lake Havasu City, AZ over 13 years ago and was invested in the company from day one. After many years of working there, and loving the work and the company, he decided to branch out and open his own franchise. After looking at potential open markets he saw that Laramie County was available. He soon decided to fly into town, a town that was the home to his former boss Greg Wilhelm, the owner of SERVPRO of Lake Havasu City, AZ. From one visit to Cheyenne, Pine Bluffs, and Laramie, he fell in love with the area, the character of the towns and country style of life. He knew that this was where he wanted to call home.

SERVPRO of Cheyenne first opened its door in June of 2015 in Pine Bluffs and now operates out of Cheyenne, Wyoming, servicing Laramie County and surrounding cities.

We truly enjoy helping our community and are always up to the new challenges with the unpredictable weather conditions that come our way.



Why SERVPRO?

Whether it be your home, your business or your possessions; we know that it is hard to choose a company to take care of your belongings, your life. We here at SERVPRO of Cheyenne know and understand that when you call us, you are placing a huge amount of trust into our hands. Before we start a job, we ask ourselves, what if it was our home? What if it was our business? What if it was our historical book? That is how we approach everything that we do. In addition to our highly trained and certified technicians, we have the entire SERVPRO team on our side. We have the knowledge and resources of hundreds of SERVPRO employees at our fingertips. We here at SERVPRO of Cheyenne firmly believe in treating others like we want to be treated, and all that they entrust to us, as if it were ours. That is how we turn around your emergency situation and make it “Like it never even happened.”

Ricardo A. Hernandez, Kendra Franco
Ricardo A. Hernandez, Kendra Franco
Owners of SERVPRO of Cheyenne

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test