A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of North Kanawha and Teays Valley
Our Google Reviews
(304) 343-6170
4.9
(295 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

We had a water leak that damaged our master bathroom, our master closet in and our kitchen pantry. SERVPRO of North Kanawha and Teays Valley responded immediately by dispatching Jeremiah and Chris. Over the course of a few days they set up the equipment needed to dry the affected areas, removed damaged materials, and constantly checked to ensure the remaining areas were completely dry. They were wonderful I would highly recommend this company and especially the services of Jeremiah and Chris!

Robin Brown

Jasmine and Sammi were great!!!!! They cleaned and deodorized our apartment and it smells awesome!!! Would recommend for sure!

G D

Marcus and Shaq were incredible in helping to get my kitchen cleaned up from a water main leak that ruined the floor in my kitchen. They came in and took charge with dehumidifier and an air scrubber. They always kept me informed of what the next step would be in the process to where my kitchen is ready to be reconstructed.

Christopher McClung

Servpro has done a great job . Chris and Jeremiah were very professional and fast and friendly.

God Eyes

Mark rakes, Paige, John h, and John a came out to my house and answered all my questions and made the experience less stressful. They set up all the equipment and came to check on the progress daily, even on the weekends. I really appreciated it!

Brooke Kidd

Servpro was fast to respond to our water leak. They had crews out within a few hours after the report was made to our insurance. Chris and Jeremiah were excellent. They checked on our house daily when we were going through water mitigation. They were always able to answer any questions we had for them.

Trena Payton

George and Greg were professional and informative. They inspected the area that was a concern!

JANE FOSTER

The guys did a really good job. I would recommend them to anyone. Jeremiah,Chris

Bonnie Green

Jeremiah and Chris were great! Very professional, and worked quickly! Always on time if not early and got the job done the right way! Thanks guys! 10/10 would recommend!!!

Emily Bush

About Us

SERVPRO of North Kanawha Valley understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of North Kanawha Valley specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of North Kanawha Valley can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of North Kanawha Valley.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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