Meet Our Team

Ros is the General Manager for SERVPRO^®; of North Kanawha Valley and Teays Valley. He attended the University of North Carolina and graduated with a degree in Business Administration and a concentration in Organizational Management. He started his career with SERVPRO of Charlottesville, VA before joining us here in West Virginia. He is IICRC certified in water, fire, and smoke restoration.

Ros is from Ashville, North Carolina. His favorite part of working at SERVPRO is learning new skills and growing as a leader. As well as the satisfaction of seeing employees grow and accomplish their goals inside and outside of work. In his spare time, he enjoys spending time with family and friends, riding dirt bikes and four-wheelers, and playing basketball, and football.

Tim McDaniel serves as our Business Development Consultant, bringing 25 years of experience in the restoration industry—all with SERVPRO^®;.

Tim began his SERVPRO career as a Crew Chief from 1992 to 1997 before returning in 2004 as a Production Manager. From 2011 to 2020, he served as a Commercial Restoration Consultant before advancing to Operations Manager in 2020. Most recently, Tim held the role of General Manager from 2022 to 2024. He holds multiple IICRC certifications, including Commercial Drying Specialist (CDS), Fire Damage Restoration (FRT), Smoke and Odor Control (OCT), Water Damage Restoration (WRT), and Applied Structural Drying (ASD). In addition, he is certified in Lead Paint Renovation, Repair, and Painting and has completed Applied Thermography training. Tim pursued studies in Communications at West Virginia State University and Youth Ministries at Appalachian Bible College.

Beyond his professional expertise, Tim is deeply committed to community service, actively volunteering with organizations such as The United Way and Relay for Life/American Cancer Society. He is also a member of the Charleston Area Alliance, the Home Builders Association of Greater Charleston, Blue Goose International, and the Putnam County and South Charleston Chambers of Commerce.

Lewis serves as a Project Manager at SERVPRO, bringing over 13 years of expertise to the team. He is a graduate of East Bank High School and earned his degree from West Virginia University, majoring in Athletic Coaching Education with a minor in Communications. During his time at WVU, he interned with the university's football program, working under Coach Don Nehlen in his final year and Coach Rich Rodriguez for two years. As part of the recruiting process, he also gained experience editing game film.

Lewis has been married to his wife, Erika, for 22 years. Erika is currently completing her nursing degree, while their oldest son, Kegan, is a Marshall University graduate with a degree in Management of Information Systems and now works as a computer programmer. Their youngest son, Luka, attends Glenville State University, studying Sports Management and Business while playing baseball for the university.

Lewis enjoys baseball, football, basketball, golf, and NASCAR, as well as spending time outdoors fishing and hunting with friends and family. A true movie enthusiast, he also appreciates great films.

As a skilled professional, Lewis holds multiple IICRC certifications, including Water Damage Restoration, Applied Structural Drying, Commercial Drying Specialist, Applied Microbial Remediation, Fire & Smoke Restoration & Odor Control. He also possesses a 10-hr Construction Safety and Health certification through OSHA. His favorite part of working at SERVPRO is helping those in need alongside his teammates.

Jason is a IICRC certified project manager. His favorite part about working at SERVPRO is that he gets to help people after disaster strikes to make it look 'like it never even happened.'

Jason is from Dunbar and in his spare time he enjoys playing sports and video games.

Timmy is a dedicated Crew Chief with six years of experience in the restoration industry. He holds IICRC certification in Water Damage Restoration and takes great pride in delivering high-quality work. Timmy values teamwork and camaraderie with his colleagues, which he considers the most rewarding aspect of his role at SERVPRO. Known for maintaining the cleanest vehicle in the fleet, he takes pride in ensuring both his personal and professional vehicles are spotless.

Residing in Pinch, Timmy is a proud pet owner of a Cockatoo named Elvis. In his free time, he enjoys outdoor activities such as hiking and camping.

Mark is a crew chief. He is IICRC certified and has 12 years of restoration experience. His favorite part of working for SERVPRO is learning new skills and helping people through a stressful situation.

Mark resides in Nitro. When he is not at work he enjoys spending time with his family and beloved dog.

Vicki is a dedicated Production Technician with three years of service at SERVPRO, specializing in fire restoration and content cleaning. She thrives on the new challenges her role presents and values the opportunity to learn something new every day. Vicki was recognized as Employee of the Year in her first full year with the team and is highly respected by her colleagues for her work ethic and contributions.

A resident of St. Albans, Vicki enjoys outdoor activities such as hunting and fishing in her spare time.

Zach is a skilled Reconstruction Specialist with 13 years of experience in the construction industry. He values the strong camaraderie among his coworkers and the family-oriented atmosphere at SERVPRO.

Recognized for his dedication and work ethic, Zach was named SERVPRO's Employee of the Year for 2024. He is known for consistently going the extra mile to support both his customers and teammates.

A Charleston native, Zach enjoys fishing in his spare time.

Marsha serves as our Office Manager, bringing a decade of dedicated service to SERVPRO. Her responsibilities include overseeing accounts payable and receivable, managing payroll, and conducting audits. With an extensive background in accounting and administrative operations, she has become an invaluable asset to our team. Marsha also holds an IICRC certification in Water Damage Restoration (WRT).

She is a graduate of West Virginia State University with a Bachelor of Science in Accounting and also holds an Associate of Science in Accounting from Southern West Virginia Community College.

Originally from Logan County and a graduate of Logan Senior High School, Marsha enjoys spending her free time with family and friends. She also has a passion for crocheting, crafting, fishing, hiking, and traveling.

Scott is a highly experienced Reconstruction Specialist with nearly 30 years in the construction industry. Known for his exceptional craftsmanship and attention to detail, he consistently receives outstanding reviews from satisfied customers. Scott values the strong camaraderie among his colleagues and appreciates the family-oriented culture at SERVPRO.

A Charleston native, Scott enjoys spending his free time outdoors, particularly hunting and fishing.

Sherri Arthur serves as the Production Assistant at SERVPRO, bringing 13 years of dedicated service to the team. As the "voice" of SERVPRO, she is often the first point of contact for customers, providing a calming, welcoming and knowledgeable presence. With extensive expertise in the production side of the business, Sherri holds an IICRC certification in Water Damage Restoration, along with multiple certifications through SERVPRO’s employee training program. Her 30+ years of customer service experience have equipped her with the skills to support clients with professionalism, care, and compassion—especially during times of crisis.

Outside of work, Sherri is actively involved in her church and cherishes time spent with her husband, Tim, her children and grandchildren.

Olivia serves as our Job File Manager, bringing five years of customer service experience and three years in Business Development to the table. Now in her third year with SERVPRO, she holds an IICRC certification in Water Damage Restoration and is responsible for making sure every project is compliant with any current contracts, or national accounts that we may have in place. She values the strong team environment and collaboration with her colleagues as her favorite part of the job.

A resident of Scott Depot, Olivia enjoys spending time with her husband, David, and their two beloved dogs. In her free time, she pursues her passion for crocheting.

Brittany serves as our Contents Division Manager, bringing six years of experience in restoration and contents management to our team. She holds multiple industry certifications, including Water Damage Restoration (WRT), Applied Structural Drying (ASD), Fire and Smoke Restoration (FST), and Contents Processing (CPT). Brittany is passionate about helping people recover from disasters, which she considers the most rewarding aspect of her role at SERVPRO. She is often the first to volunteer to assist in other departments during storm events and is always eager to try new things as our industry develops.

A resident of Poca, Brittany enjoys spending her free time with her children and extended family and she is often referred to as "MOM" by her kids' friends. Meeting their needs and creating cherished memories with her family are the most important things in Brittany's life.

Jasmine is a dedicated Fire Crew Chief with three years of experience at SERVPRO. She is committed to continuous learning and growth within the company. Her favorite aspect of the job is building meaningful connections with customers and providing compassionate support during difficult times. Jasmine’s dedication to excellence is reflected in the numerous positive reviews she has received from satisfied clients.

Originally from Ohio, Jasmine now resides in Hansford. In her free time, she enjoys spending quality time with her beautiful granddaughter, and being outdoors when the weather permits. Jasmine has a particular passion for hiking.

Marcus is a IICRC certified crew chief. He has 6 years of restoration experience. His favorite part of working at SERVPRO is helping people when a water loss occurs at their home.

Marcus resides in Nitro. When he is not at work he enjoys spending time with friends.

Jason serves as our Warehouse Manager, bringing 17 years of experience in warehouse management to our team. Jason is responsible for servicing all of our restoration equipment across all 7 of our franchises with one major strength being, he is able to fabricate parts and think outside the box to repair items that may not have parts available for anymore. Jason values the strong teamwork and camaraderie among his colleagues, which he considers the best part of his role at SERVPRO.

A resident of Cross Lanes, Jason enjoys spending his free time with his wife, Christina, and their two children, creating lasting memories with his family.

Brandy McVey is one of our Job File Coordinators.

Brandy is a proud native of the Nitro/Poca area and a graduate of Poca High School. She also holds a certificate in welding from Putnam County Technical Center, showcasing her strong work ethic and hands-on skills. When she’s not hard at work, you’ll likely find Brandy exploring the outdoors on a hike with her dog, PJ, spending quality time baking cakes with her nieces and nephew, or relaxing with a crochet project. Brandy’s favorite part of working for SERVPRO is the strong sense of community she shares with her coworkers — a team that feels more like family every day.

Originally from Yuma, Arizona, Jeremiah is a proud graduate of Cabell Midland High School in Ona, West Virginia. He’s passionate about continuous learning and enjoys expanding his knowledge of the restoration industry every day. When he’s not on the job, you’ll most likely find him on the basketball court, where he loves to stay active and competitive. Jeremiah’s curiosity and drive to grow make him a valuable part of our SERVPRO team.

Damon, “Dame” to his friends, is a dedicated Production Technician with SERVPRO, bringing a strong work ethic and hands-on experience to every job. A graduate of Nitro High School in Nitro, WV, Damon also holds a certification in forklift operation and previously worked in pipeline construction, where he honed his skills in teamwork and precision.

When he’s not on the job, Damon enjoys hitting the basketball court and staying active. What he loves most about working at SERVPRO is the family-like atmosphere — a place where everyone supports one another and works together to help customers get back on their feet.