A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Wausau
Our Google Reviews
(715) 370-7181
5.0
(48 reviews)

Need Odor Removal?

You only have one time to make a first impression.  Can you recall a time you went into a public bathroom, only to turn around and never go back?

That unpleasant odor left a lasting impression. It’s no different in your home or business.  Unpleasant odors can wreak havoc and cause an array of emotions.  By understanding the causes of odors, implementing ways to prevent them, along with using natural deodorizers and cleaning techniques, SERVPRO can create a fresh and welcoming atmosphere.

Keys in preventing unwanted odors.

  • Identify the source of the odors. It may be something simple as your garbage cans, a carpeted area that a pet had an accident on, your garbage disposal, unwanted pests, etc.
  • Proper ventilation such as exhaust fans, ceiling fans to provide circulation of stagnant air can be helpful in preventing bad odors.
  • Deep Cleaning done periodically can be helpful in preventing odors. Regular cleaning of heavily used or trafficked areas along with professional cleaning every so often can help as well.
  • Using natural deodorizers and odor specific solutions in your cleaning practices can be helpful as well.
  • Preventative measures in regard to discarding of waste and materials that could off gas or making sure that humidity levels and temperatures are at acceptable levels can be very helpful in preventing troubling odors as well.

If you or someone you know experiences an odor that just won’t leave.  Call SERVPRO of Stevens Point at 715-544-4855 to help.

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

We had duct cleaning done and it was exceptional! Joshua and Jason were just incredible. We had previously gone through another company and it was very interesting to see how Serpro does it right comparatively. We couldn't be happier.

Ami Mechling

A pipe burst in my wall last November and flooded my whole house, which was definitely a bad time of year to be having to live in a hotel for a bit but the folks at Servpro of Wausau made it as painless as humanly possible!! Brett Nelson and crew were definitely easy to work with and even though I hope to never have to use them again personally, I would if I had to and I would highly recommend them to any of my friends or family!! Again, kudos to the entire Servpro of Wausau crew!!

Ryan Lee Schuppler

Tristan was very helpful and you can tell he genuinely cares about what he does.

Tammy Woller

Eric was prompt, professional and courteous. He explained what he was doing all along the way and gave us confidence in his evaluation of the situation. I highly recommend him and the company he represents.

Ken Moberg

Very impressed with the information, helpfulness and service provided by Tracy (office) and Eric (Estimator). Very highly recommended!

Zeke Koski

A sewer backed up into our condominium’s central utility building and contaminated the walls, floor and critical equipment including water pipes and valves. This resulted in the shutdown of six units, three of which are expecting weekend guests. We called ServPro on the recommendation of our plumber and explained the urgency of the situation to Eric, their Project Estimator. He checked with Barry, part owner and Restoration Technician, who had several jobs lined up. Given our predicament, however, he made time for us and was on the job in two days. Thanks to ServPro our weekend plans are back on track.

Barbara Buss

We were so thankful to Josh, Tony, Tristan, Jason, Eric and Jordan for their fast and efficient response to our office flooding. They took a very overwhelming situation for us and walked us through the process with such reliable professionalism.

Katie Gruber

Wonderful service and very kind workers!!

Madison Mariani

Our home flooded back in April with the monsoon rains & storms. Servpro was able to come quickly and efficiently help us get the water out of our finished basement. Afterwards, we had some issues with billing & difference in pricing which I was quite upset about and was debating on giving a poorer review. HOWEVER talk about a company that went above and beyond to make it right. Logan was absolutely amazing and really helped get everything squared away correctly. Highly recommend them because of great service all around and also because they are a company that can admit and correct a wrong.

Jolene Kulas

About Us

SERVPRO of Wausau understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Wausau specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Wausau can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Wausau.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Brice W. & Barry J. Nelson
Brice W. & Barry J. Nelson
Owners of SERVPRO of Wausau

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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