A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Stevens Point
Our Google Reviews
(715) 544-4855
4.9
(118 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

From Brett’s first visit to assess my mold problem, I was treated so kindly! Brett was thorough, taking multiple photos and explaining to me what would be needed. The crew arrived. Shereda, Tabor and Josh were very courteous and did an amazing job! I am very grateful!

Lynn Snyder

On August 7th I came home to find my finished part of my basement covered in black mold. I called Serv Pro in Stevens Point as that is who State Farm told me to call. The female I talked to was so patient and kind to me during very difficult time. She asked if I wanted them to come that night, I said no wait until Monday, the damage is already done. On Monday morning they called and made the appointment for Tuesday morning. They showed up on Tuesday and they were absolutely amazing, patient and kind and put up with Alfred (my cat that "needs" attention 24/7) and would pet him and offered him his "own" drop cloth as he continued to mess up the ones they used on the floor to keep it clean. They were back every day to check on the fans and the dampness in the basement. I was so comfortable leaving my house code with them to come in and check it for the week while I was at work. Tuesday night I was concerned how warm it got in my house and called them and they were so patient with all my dumb questions. Saturday when they came to pick up the fans I was home and he was so nice and sat and talked to me and said he had a good week with Alfred who met him daily for his "attention" when he came and when he left. I just want to say thank you for the mess that you cleaned up, left absolutely no mess behind which I don't know how you did not with the mess you that was down there. So please let Tristan, Ray, Josh, Drew, Brian and Damion know they are all absolutely amazing and would highly recommend them to any one. And the owners that I talked to, I can not remember his name was also absolutely amazing. I can not put into words how thankful I am for all of them. Please let them all know how thankful I was for them all during a horrible time. :)

Deb

SERVPRO was professional, prompt and very knowledgeable. They helped with both mitigation and cleanup/repair. We were extremely pleased with their work and would highly recommend.

edward g

We hired Servpro to clean up concrete dust after having the foundation work done in the basement. Not saying that Taber and Bryan did a bad job, they just missed some areas. There was a lot to do. Sean who was in charge of the project agreed that areas were missed. We didn’t have to wait long Sean sent another technician Clint in to go over the areas missed plus to give everything in the basement a once over. Clint and I went through the final inspection and everything met our expectations. They were very awesome and we highly recommend Servpro.

Gary Rohloff

Our toilet overflowed and flooded the bathroom. It also poured through to the basement. Barry, Drew, and Emma came right away. They cleaned everything and put fans out to dry. They sprayed everything down that was wet. They were knowledgeable, efficient, and professional. Highly recommend!

Jenny Hintz

The crew showed up when I needed them on a Sunday morning! Here quickly! Very professional, courteous and they did an outstanding job! Highly recommend! Bill (Pine Tree:)

Bill Schulz

We experienced a water loss in our basement and initially called another company that never showed up. After waiting for hours, we contacted ServPro, and they were on-site within 30 minutes of our call. They quickly got set up and immediately began extracting water from our home. The communication from both the field team and the office staff was fantastic. We received daily calls before their arrival and were kept informed throughout the entire process. That level of communication really helped reduce the stress during such a difficult time. One of the biggest advantages of working with ServPro was that they handled not only the water mitigation and demolition but also the full rebuild. It made the entire process seamless. My wife was understandably concerned about having so many people coming and going, but everything couldn’t have gone more smoothly. Every team member was professional, courteous, and made us feel at ease. They kept our home incredibly clean throughout the entire project—honestly cleaner than we normally do ourselves! Don’t hesitate or waste your time calling anyone else—these guys are great! We will be having them come back to a duct cleaning and carpet cleaning this spring!

Justin

Very quick and efficient. Would definitely use again if needed.

Adam Berdan

We had a major water loss from ruptured pipes at our second home, and Servpro was excellent. Michael answered our call on New Year’s Day and got to work immediately, which was a huge relief. Tony was extremely neat, detailed, and methodical — like a surgeon. Since we weren’t there in person, trust was critical, and we always felt completely comfortable with them in the house. Communication was clear, and the work was thorough and professional. Highly recommend Servpro, Tony, and Michael

Steve A

About Us

SERVPRO of Stevens Point understands the stress and worry that comes with a fire or water damage and the disruption it causes to your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it “Like it never even happened.”

SERVPRO of Stevens Point specializes in the cleanup and restoration of residential and commercial properties after fire, smoke, or water damage. SERVPRO of Stevens Point can also mitigate mold and mildew from your home or business, as well as provide professional duct cleaning and carpet cleaning services.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our team is equipped with the knowledge and expertise to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Stevens Point.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Brice W. & Barry J. Nelson
Brice W. & Barry J. Nelson
Owners of SERVPRO of Stevens Point

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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