
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Madison, WI we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
These guys did a fantastic job after a major flood! They were professional, polite and beyond amazing at what they do! We saw a massive mess from a flood so amazingly well and so quickly. I attached 2 before and after photos however we have a full sized basement and the whole basement went from destroyed to amazing just like in the photos attached. Thank you guys SO much for your work!
Huge thanks to SERVPRO of Madison, Crew Lead Rafael T., Production Crew Chief Tyler W., and Production Manager Jackie S! Within a couple of hours after calling our insurance agent, SERVPRO of Madison was on site mitigating the water that ran onto our wooden flooring and leaked into our finished lower level for over 1 1/2 hours. Their quick response and expertise saved us from greater damage. They are mission driven and their excellent communication and caring kept us "in the know." Because of our experience with them, we wanted SERVEPRO of Madison to do our reconstruction. You can look forward to our experience with the reconstruction phase as soon as it is completed.
We had the greatest experience from start to finish. Joseph (intake) to Phil and Brian (Project Manager). They were all very thorough and sympathetic to our needs and always explained details in a professional manner and followed up with calls before and after our service to assure us that we were taken care of in a timely manner. Our basement flooded and they came to set up equipment and when done picked it up and sprayed to avoid mold from developing. They met our needs.
Great experience with a flooded building due to extreme rainfall. I will work with them again in the future!!
I could not recommend Servpro and Kevin enough. They helped us navigate dealing with water in our basement which was incredibly helpful. They came promptly the next day and explained everything thoroughly so we could make an informed decision about our next steps for drying everything out. We appreciated their expertise and trustworthy guidance to ensure we took care of this properly.
We would highly recommend Servpro of Madison to anyone with water issues in your home. We had a water leak under our kitchen sink and water ran onto oak flooring. Servpro came out the same day we called and offered information on what they could do, their services and prices for what they recommended to do. They were efficient, reliable, and courteous. Very professional and knowledgeable.
While many companies promise remediation expertise and caring, attentive service, SERVPRO of Madison truly delivers it. We know from first-hand experience!
We had a water leak in our basement due to an issue with our humidifier. It soaked about a 20x4 foot area of carpet in our finished basement. We contacted SERVPRO, and Jackie was at our house within an hour! She was extremely professional and courteous, and had the tools and knowledge to take care of the issue on the spot! We are so grateful that due to her fast response, we did not have to pull up/replace our almost new carpet! We would highly recommend SERVPRO, and especially Jackie!!
Servpro of Madison is made up of a team of professionals that respond with a high degree of urgency and integrity - always looking out for their customers best interests. When choosing a Servpro to help with your emergency needs - make sure this is the Servpro office you call.
