Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Madison, WI
Our Google Reviews
(608) 221-1818
4.7
(160 reviews)

Service Areas

Madison, WI | Fitchburg, WI | Middleton, WI | Waunakee, WI | Stoughton, WI | Deforest, WI | Oregon, WI | Mcfarland, WI | Monona, WI | Dunn, WI | Blooming Grove, WI | Maple Bluff, WI

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Madison, WI we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

These guys did a fantastic job after a major flood! They were professional, polite and beyond amazing at what they do! We saw a massive mess from a flood so amazingly well and so quickly. I attached 2 before and after photos however we have a full sized basement and the whole basement went from destroyed to amazing just like in the photos attached. Thank you guys SO much for your work!

Andrea Archibald

Huge thanks to SERVPRO of Madison, Crew Lead Rafael T., Production Crew Chief Tyler W., and Production Manager Jackie S! Within a couple of hours after calling our insurance agent, SERVPRO of Madison was on site mitigating the water that ran onto our wooden flooring and leaked into our finished lower level for over 1 1/2 hours. Their quick response and expertise saved us from greater damage. They are mission driven and their excellent communication and caring kept us "in the know." Because of our experience with them, we wanted SERVEPRO of Madison to do our reconstruction. You can look forward to our experience with the reconstruction phase as soon as it is completed.

David Furrer

We had the greatest experience from start to finish. Joseph (intake) to Phil and Brian (Project Manager). They were all very thorough and sympathetic to our needs and always explained details in a professional manner and followed up with calls before and after our service to assure us that we were taken care of in a timely manner. Our basement flooded and they came to set up equipment and when done picked it up and sprayed to avoid mold from developing. They met our needs.

scootin scootin

Great experience with a flooded building due to extreme rainfall. I will work with them again in the future!!

Tim Weber

I could not recommend Servpro and Kevin enough. They helped us navigate dealing with water in our basement which was incredibly helpful. They came promptly the next day and explained everything thoroughly so we could make an informed decision about our next steps for drying everything out. We appreciated their expertise and trustworthy guidance to ensure we took care of this properly.

Danae Wolff

We would highly recommend Servpro of Madison to anyone with water issues in your home. We had a water leak under our kitchen sink and water ran onto oak flooring. Servpro came out the same day we called and offered information on what they could do, their services and prices for what they recommended to do. They were efficient, reliable, and courteous. Very professional and knowledgeable.

Jim Olson

While many companies promise remediation expertise and caring, attentive service, SERVPRO of Madison truly delivers it. We know from first-hand experience!

marsha lindsay

We had a water leak in our basement due to an issue with our humidifier. It soaked about a 20x4 foot area of carpet in our finished basement. We contacted SERVPRO, and Jackie was at our house within an hour! She was extremely professional and courteous, and had the tools and knowledge to take care of the issue on the spot! We are so grateful that due to her fast response, we did not have to pull up/replace our almost new carpet! We would highly recommend SERVPRO, and especially Jackie!!

Sarah Chehak

Servpro of Madison is made up of a team of professionals that respond with a high degree of urgency and integrity - always looking out for their customers best interests. When choosing a Servpro to help with your emergency needs - make sure this is the Servpro office you call.

Craig Slager

About Us

Our History

Since 1989, SERVPRO of Madison North and East has been helping the people of Madison and neighboring communities. More than 2000 customers have called upon us to restore their property.

Committed to Our Community

Owners Sarah Pope and Jason Wilkinson both grew up and raised their families in Wisconsin. We are invested in the future of Madison and our customers’ needs. As we’ve grown, our mission has never changed. We serve the people, the businesses and organizations of the Madison area that help make our community great. We help organizations such as American Red Cross and are dedicated to partnering with the Better Business Bureau and Chamber of Commerce.

Our Trained Employees

Our team draws on decades of experience in property restoration.  From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

Why SERVPRO?

Our motto is “Like it never even happened.”  We offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business and have gained the reputation as the premier water, fire and mold remediation service in Madison Wisconsin.

Owner of SERVPRO of Madison, WI

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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