SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Lake Geneva
Our Google Reviews
(262) 248-7588
4.4
(69 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

There are aspects of SERVPRO and the services we provide that go unsaid, as they can be difficult to speak about. Having decades of experience working closely with individuals going through their worst days, we have gained the knowledge of how to handle the most sensitive of situations. Bio-hazardous conditions can result from a multitude of scenarios. Our highly skilled and compassionate crew has seen it all. From households neglected and damaged as the result of years of excessive hoarding, to cleaning up crime scenes, we help take the burden off of the unexpected. You may not know who to call when these types of situations arise. We are available 24 hours a day to help you through the confusion and to answer any questions you may have. 

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Outstanding Service from Alex Tracy at SERVPRO I cannot say enough wonderful things about Alex Tracy, Project Manager with SERVPRO. When my elderly mother’s condominium in Fontana experienced sudden and severe sewage damage, I was especially concerned because I live out of state and couldn’t be there to manage the situation myself. Alex immediately took control of the situation and handled everything quickly and efficiently. From the very beginning, he kept me informed every step of the way and made sure I understood what was happening and what needed to be done. His communication was exceptional—responsive, clear, thorough, and reassuring. Knowing that Alex was on-site and overseeing the mitigation gave me tremendous peace of mind. He treated my mother’s situation with care and urgency while making the entire process much less stressful for both of us. Alex went above and beyond what I expected, and I am incredibly grateful for his professionalism, compassion, and dedication. SERVPRO is very fortunate to have someone like Alex Tracy on their team. I would highly recommend him to anyone dealing with a difficult water or sewage damage situation, especially when you need someone you can trust to take charge and get things done right.

Trisa Endicott

Alex, Just wanted to drop a quick note and tell you how great your staff has been. From the moment they arrived, they were extremely respectful, courteous, and careful with our belongings. They are a true representation of your organization and the quality service that you provide. You have a great team and we are so happy that we chose Servpro. Thank you, Bill S Lake Geneva

Billy Sweeny

Conner and Frank did an amazing job demoing a bathroom and some plaster walls in our house! They were very respectful, surprisingly quiet, extremely careful and cleaned up afterwards. This was hard work and they did a Great job! We’ll be using Servpro again soon, as we move through our projects. In addition , Eric the estimator was also nice and very informative as well!

Patti D.

Water pipes froze and then burst, right during the coldest days of January. The Servpro team came in a flash, and made that terrible, watery disaster, amazingly better. Chelsea and Alex were especially INCREDIBLE! Forever grateful for the time, care, and hard work on behalf of our home. THANK YOU!

Laura

The ERP is a free and incredibly valuable resource for our facility. It clearly identifies critical information, such as the location of the main water shutoff, so that if a team member is on duty during an emergency, they can respond quickly and confidently. Everything throughout the hotel is clearly labeled, making it easy to locate essential systems and equipment when time matters most. Hannah consistently goes above and beyond. She checks in with us regularly to ensure everything is up to date and to answer any questions we may have. We received both a physical binder and a digital copy of the ERP, and the binder is organized with a wealth of useful, easy-to-follow information tailored specifically to our property. I highly recommend reaching out to Hannah to set up an ERP for your facility. Her professionalism, attention to detail, and ongoing support make the process seamless and extremely worthwhile.

Nicole

Starting with people on the phone, my experience with ServPro, my first, has been exceptional. I wanted to particularly call out the young men who have come out multiple times now to bring, take back, bring, and then come back to enhance the flighted part of my basement. They were all wonderful communication people, let me know they were coming in advance and we’re in and out very quickly. Congratulations on your hiring. My son works for TruGreen in Colorado and I think is probably the same age as some of your guys and I know how much customer service is important with any job in a house.

Missy Lavender

Great teams led by Nick, Seth, Jonathan, Bryce, Sean and Conner. Having Sherry’s speedy professional follow up helped to create a smooth process. After several jobs, communication and exceptional follow through I love these guys. They are professional, knowledgeable, and kind. Their patience with me and my disabilities is exceptional. My service dog thought they were great, too!

dawn wagner

Eric was the the manager of our fuel oil spill project. He did an excellant job comunicating with us on what was going to happen, gave us an estimate, which came in under the quote. The crew did excellant work, the area they worked on was in better condition when they finished than it was prior to the fuel oil spill. They aired out the entire basement, which turned out to have no fuel oil smell when completed. I would recommend SERVPRO to anyone and we will definately use them again if needed. THANK YOU SERVPRO.

Sandra Javorek

Awesome company

David S.

About Us

SERVPRO of Lake Geneva was established by owners passionate about making a difference in their customers' lives. We understand the stress and worry that comes with fire or water damage and the disruption it causes.  Our goal is to minimize the interruption to your home or business and quickly make it "Like it never even happened."

Timothy Weber is our co-owner and President. Working in the industry for over 20 years for his family’s business, he has joined the SERVPRO brand. His credentials earned from the IICRC are many and impressive, giving him the expertise needed to lead the SERVPRO team.

Alicia Weber is our co-owner and Vice President. She has managed the business finances since taking over with her husband, using her accounting knowledge and business background.

Owner of SERVPRO of Lake Geneva

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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