Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Whatcom County
Our Google Reviews
(360) 733-1800
4.4
(67 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Whatcom County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Professional group of experts handling a difficult situation in a manner which took the load off of us during our restoration process.

Greg Wolf

A professional work best in my experiences: straight angles, smooth walls, pure color, flat tiles, as well a professional, ticket electrician co-worker getting a systematic completion of unique.

留感

This last December our home in Sumas was once again flooded by the Nooksack River. This was the second time in 4 years we have used Serv Pro of Whatcom County to remediate the damage done to our home from flooding. We were extremely satisfied with the response, and services provided us with for our recovery. Starting from Kelly managing the pack out, demo, sanitizing, storage, and cleaning of our personal belongings to Chad who led the demolition, Ken, Kevin, and Roman who managed the rebuild and remodeling. Also, all the other team members who worked on the project were excellent. We were back in our home in 5 months and recommend Serv Pro for their services and will use them again if needed. A job well done.

Bob Bromley

Mold behind part of bookcase, in livingroom.

Sharen Metz

I worked with the Servpro team when my apartment building flooded. Communication with both the staff at the central office and the onsite staff were fantastic. They're fast, helpful, and really know their business.

Dan Mahoney

They very knowledgeably helped mitigate water damage fast and professionally. We were impressed and would use again.

Tom Hatcher

Within 90 minutes of our event, the Servpro team was out at our home starting the mitigation process. Hat’s off to Ricky, Steven, Tawni, Aaron & Josh for their tireless efforts. Afterwards the contents team of Lora and Makayla did a fabulous job of packing and storing all our possessions that needed to be moved out of the flooded area. Finally, we were kept in constant contact and given regular updates on the progress by Keira. Her courtesy and understanding were vital these past eight months. If only more companies would employ and train folks like Keira

Ed Sugar

Kyle L is such a stellar representative for this company. He's stopped by our business annually to drop off a card and some miniature calendars the last couple of years, and while we haven't had the need to, you better believe he's made such a good impression that we'll go with SERVPRO should the need arise. He even remembered that I was the one he spoke with last time he was through ... if only all reps were like this guy!

Rory

My husband and I have been extremely satisfied by the work done by ServPro, over months, after our basement was flooded when a city water main broke. To a person the workers have been skilled, friendly, and professional. Kelly Gordon, the Office Manager, has been an exceptional liaison for us. When we had questions or concerns, she aways got right back to us. She has been beyond patient with the process that the City requires. We knew nothing about ServPro when this all started, but as soon as we connected with Kelly, we knew we had chosen the right company to work with . The Project Managers have similarly been absolutely fabulous. They are skilled, reliable, friendly and committed to very high standards. MAY 28, 2026......SECOND REVIEW!!! Here we are.....months later.....near the end of May 2026. Our flood took place last August 13th....2025. Today, I would like to address a whole new crew of ServPro rebuilders who have worked with us the last number of months. under their manager, Kevin Neilson. He has been magnificent. He responded quickly to any inquiries we had and let us know if there were going to be hold ups. He has visited our home in person to connect with us and see what his teams are doing. He and his crews have taken care of a myriad of different aspects of the rebuild: plumbing, ordering and installing a new vanity, laying engineered wood floating floors, painting, returning boxes from storage, re-assembling beds, fixing wiring. To a person, these young people have worked tirelessly, sometimes staying til 8 pm. They are skilled, friendly, kind and punctual. We are always notified in advance about their time of arrival and the nature of their work. Yesterday, we were sent our final billing, which came out very close to what they had estimated all those months ago. They were more than fair. We can't say enough about how satisfied we have been with ServPro over these months. We recommend them with no reservations.

Dorothy MacSlarrow

About Us

Serving Whatcom County with Professionalism and Heart

From the shores of Bellingham Bay to the trails of Mount Baker and our thriving neighborhoods and business districts, Whatcom County is a dynamic place to live and work—and when disaster strikes, SERVPRO of Whatcom County is here to help. Our locally operated team has spent more than a decade as the trusted choice for fast, professional restoration.

We take pride in delivering consistent, high-quality results. Our long-term, highly trained operations team has helped us earn top awards in customer service year after year. Beyond the job site, we stay active in local fundraisers, youth sports, and community programs because supporting our neighbors is part of who we are.

Our strong reputation and involvement with local adjusters and community partners have made us a preferred vendor for insurance companies and property managers. This means faster service, smoother communication, and peace of mind for our customers across Whatcom County.

When our team arrives, we know exactly what to do. Every step is deliberate and focused on restoring your home or business quickly and safely. Whether you’re facing water, fire, mold, storm, or flood damage, our certified restoration professionals are ready to respond—day or night.

SERVPRO of Whatcom County: Here for our customers. Here for our community. Here to get the job done.

Paul & Amy Leavens
Paul & Amy Leavens
Owners of SERVPRO of Whatcom County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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