Packout & Contents Restoration Services

  • The #1 Choice in Cleanup and Restoration* 
  • Residential, Commercial, and Government Packout and Contents Restoration Services  
  • 24/7 Emergency Response 
  • Trained, Certified Specialists 
  • Advanced Digital Inventory Systems 
  • State of the Art Equipment 
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Tri Cities
Our Google Reviews
(509) 943-9290
4.8
(376 reviews)

Why Choose SERVPRO for Packout & Contents Restoration Services?

When a property is affected by fire, water, or mold damage, the contents inside can be just as important as the structure itself. SERVPRO of Tri-Cities provides professional contents cleaning and pack-out services to help protect, restore, and return your belongings with care.

Our team carefully inventories, packs, and transports affected items to a secure facility where they are cleaned and restored using specialized techniques. This process allows for a more thorough restoration while protecting your belongings from further damage during the structural repair process.

From furniture and textiles to documents and personal items, we handle each piece with attention and respect. Once restoration is complete, we return your items to their proper place—helping you restore not just your property, but a sense of normalcy.

Packout and Storage

We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care. 

For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.   

Furniture Restoration

It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen. 

Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods. 

Textile Cleaning

Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.  

We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.

Document and Photo Recovery

Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.  

We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.

Electronics Restoration

SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.  

A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.

Pack Back Services

When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.    

SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!

Commercial water damage repair in Pennsylvania completed by SERVPRO
Commercial water damage repair in Pennsylvania completed by SERVPRO

Commercial Contents Restoration and Packout Services

Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.  

Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.  

While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

We Make the Insurance Claims Process Easier

SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.

Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.

What our
customers are saying

Eddy and Ricky were very easy to work with. They made this very stressful situation much easier on us by being knowledgable, quick and hard working. We needed them for mold remediation in our mom's basement and we would highly recommend them to anyone else who needs this service.

Jeanese Hime

Eddy Gomez was very professional, knowledgeable, and thorough. He took the time to answer all of my questions and made the entire process easy to understand. I would highly recommend SERVPRO to anyone in need of assistance with fire or water damage.

Kim Lopez

Eddy Gomez did a great job with the estimation for a safe clean-up after the Benton City fire. He gave me a lot of good advice and took his time with the pictures and measurements. I feel very confident going with his company for the clean up phase. Definitely recommend Servpro to come out with any emergency.

Sally Farrar

Great experience with Luciano Flores and Divani … deep cleaned a crawl space storage area …. Fast and great to work with

Carl Imhoff

We had a fire at one of our properties and SerPro was very quick to respond and take care of the immediate needs of boarding up the windows and doors. I would use them again. Great communication and easy to work with. Thank you!

Sonya Bell

Great job Luciano and John the very best experience that we Had

Robert Black

Warren was very professional, and knowledgeable. Highly recommend to anyone in need.

Sheila McFarlane

SERVPRO SAVED MY FAMILY. When we arrived home it was third quarter of the Seahawks playing In the Super Bowl. We had no idea that the toilet had been overflowing for five hours as we stepped into a sea of water!!! Honestly Servepro responded quickly even on Superbowb Sunday at the end of the game! They were my first call and they knew exactly how to help. They we very professional and directed me in options for managing my 1400 sq ft of flooded house. They were fast, friendly and very, very professional. The manager, Warren always answerd when I called.and was always helpful and reassuring. He is so knowledgeable and has a wonderful team. Yule honestly has a photographic memory! She knows the location of everything she packed, she is so helpful. The team was very concerned about the potential for mold growth and they very carefully put forth all efforts to prevent it. They dealt with insurance for me, I didn't have to worry about it. They boxes they packed were done very well, so far no damage to anything. They can handle any size job. I had 3 truckloads of belongings-some 700 boxes plus furniture. Yeah we have a lot of work ahead of us, but with the detailed inventory with a lot of photos taken by the Servpro team it , makes it easy to find stuff we are looking for. My family thanks you all so much for everything. I personally want to thank you for giving me my life back. Thank you, thank you, THANK YOU SERVPRO!!!

Sherri Lamendola

Great experience working with Warren. The whole company has been great to work with.

Dana Metteer

About Us

SERVPRO of Tri-Cities

At SERVPRO of Tri-Cities, we know that when disaster strikes, you need more than a restoration company—you need a team you can count on. Our local office proudly serves Tri-Cities, Richland, Kennewick, Franklin County, and surrounding communities with fast, reliable restoration and cleaning services. Whether it’s water, fire, mold, or storm damage, we’re here 24/7 to make it “Like it never even happened.”

 

Our Story

SERVPRO Team Friermuth began in 1992, when Doug Friermuth opened the doors of his very first SERVPRO franchise out of a garage on South Hill in Puyallup, WA. With just one truck and a one-man crew, Doug built his business on hard work, trust, and a commitment to helping his community through life’s toughest moments.

In 2014, Team Friermuth established headquarters in Puyallup, WA, and has been growing ever since! Today, under the leadership of Doug’s son, Kevin Friermuth, we are proud to be a second-generation SERVPRO team with 13 franchise licenses across Washington and Texas. While we’ve grown, our values remain the same: serve our communities with professionalism, compassion, and teamwork.

 

Why Choose SERVPRO of Tri-Cities?

  • 24/7 Emergency Services – Always ready, day or night.
  • Trusted Industry Leader – Backed by over 30 years of Team Friermuth experience.
  • Certified Professionals – Ongoing IICRC training and advanced restoration technology.
  • Faster to Any Size Disaster™ – From single-family homes to large commercial buildings.

Our Services

We provide comprehensive restoration, cleaning, and reconstruction services, including:

  • Water, fire, mold, and storm damage restoration
  • Commercial restoration and construction
  • Specialty cleaning services, including air duct, HVAC, and biohazard cleanup
  • Carpet, upholstery, and odor removal services
  • Document restoration, board-up, and vandalism cleanup

Our Commitment

No job is too big or too small for our team. From homes to businesses, every project gets the same care and dedication. Our crews bring both technical expertise and a personal touch to every job, ensuring properties are restored quickly, safely, and to the highest standards.

We’re proud to be part of Tri-Cities, Kennewick, Richland, and the greater Franklin County community—and we’re even prouder to have earned the trust of our neighbors for more than three decades.

Certifications:

  • IICRC Certified Firm
  • Water Damage Restoration Technician (WRT)
  • Fire & Smoke Damage Restoration Technician (FSRT)
  • Applied Microbial Remediation Technician (AMRT)
  • Journeyman Water Restorer (JWR)
  • Carpet Repair & Reinstallation Technician (RRT)
  • Carpet Cleaning Technician (CCT)
  • Odor Control Technician (OCT)
  • Upholstery & Fabric Cleaning Technician (UFT)
  • Applied Structural Drying Technician (ASD)
  • Health and Safety Technician (HST)
  • Lead-Based Paint Activities and Renovation (RRRP)

Proudly Serving Tri-Cities, Prosser, Port Kelley, and Nearby Communities

When disaster strikes, SERVPRO of Tri-Cities is here to restore your home or business 24/7. Contact us today for immediate assistance, and let us help you get back to normal as quickly as possible.



Service Areas: Tri-Cities, WA | Kennewick, WA | Richland, WA | Finley, WA | Benton City, WA | West Richland, WA | Prosser, WA | Prt Kelley, WA | South Highlands, WA | Island View, WA | Franklin County, WA

Call SERVPRO of Tri-Cities today for expert restoration services!

K. Doug & Kevin D. Friermuth
K. Doug & Kevin D. Friermuth
Owners of SERVPRO of Tri Cities

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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