Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Lacey
Our Google Reviews
(360) 438-2066
4.8
(85 reviews)

Service Areas

Olympia, WA | Yelm, WA | Tenino, WA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage is used water. Whenever water leaves your home or business through the use of toilets or appliances that water is introduced into the sewage system. The sewage system is meant to be a one-way system, designed to move in one direction — away from your home! 

Unfortunately, this is not always the case. The sewage at your building sometimes moves the wrong direction and is reintroduced into your space in a less than desirable way. 

Below we list three different types of water as separated into categories: clean water (category 1), gray water (category 2) and black water (category 3). Scroll down to learn more. 

But, as is implied above different types of sewage have different levels of risk and danger. As a general rule all sewage should be considered unsafe and contaminated and very dangerous stuff! It may contain bacteria and viruses that could cause serious illness. Caution is the rule.  

Cleaning sewage requires delicacy and technique. Our SERVPRO of Lacey team has the training and tools to address sewage clean-up with safety and precision.

So, don’t risk it! Call us and let us help you, (360) 438-2066

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Servpro helped us out amazingly after we had a shower leak from a previous bad contractor messed up their technician Samuel was an amazing help with the project and our disability as me and my husband are deaf and he was able to interpret for us to make the job easier in this stressful time

Sun Watson

ServPro of Lacey came over my apartment at Forest Grove apartment on 1/9-1/10. Due to a smoke incident of an oven malfunction on Dec 13. Due to delay (not mine) and after advocating, property managment sent Serv Pro. I had the pleasure meeting Luanne, Milton, Rachael, Arturo, and Robert. They did an outstanding job. They went above and beyond. My apartment walls looked brand new. It smells amazing. They were friendly, professional, hard working, kind and f communicative. I recommend services in the future. They deserve a pay raise. Thank you.

Jessica Nicole

Tom was excellent with his knowledge and outstanding service. Our 1914 house basement is quite an improvement from what it was. Tom exceeded our expectations and we highly recommend him.

Gary Talcott

Our service technician, Tom Fitzgerald, was courteous, friendly and provided professional service cleaning our carpeted areas and additionally provided advice in caring for our linen upholstered sofas. Great service.

Juanita Conlee

Luanne and Arturo did a great job on a cleanup of bat guano. They were friendly and communicative.

Taylor Rieff

Luanne , Veronica, Arturo & Racheal. Everyone was very efficient,courteous, and had good customer service skills. Luanne was very easy to work with and explained the scope as we completed the walk through and had a great attitude. The cleaning was exceptional and everything was in place. I would recommend Servpro for business and resident.

Petra curry

I just had the opportunity to work with Veronica and Mimi. I don’t often get a chance to work with such high-quality people. Servpro team Fermouth really has some wonderful folks. I look forward to working with them both again in the near future

Tom Fitzgerald

Luanne and team were courteous and friendly. We were very pleased with the job they did.

Michelle Custer

Tom has been cleaning our carpets and upholstery for a number of years. He does a marvelous job and leaves everything sparkling clean! He is very friendly but professional! We wouldn’t have anyone else!

Barbara Patrick

About Us

SERVPRO of Lacey

At SERVPRO of Lacey, we know that when disaster strikes, you need more than a restoration company—you need a team you can count on. Our local office proudly serves Lacey, Yelm, Tenino, and surrounding communities with fast, reliable restoration and cleaning services. Whether it’s water, fire, mold, or storm damage, we’re here 24/7 to make it “Like it never even happened.”

 

Our Story

SERVPRO Team Friermuth began in 1992, when Doug Friermuth opened the doors of his very first SERVPRO franchise out of a garage on South Hill in Puyallup, WA. With just one truck and a one-man crew, Doug built his business on hard work, trust, and a commitment to helping his community through life’s toughest moments.

In 2014, Team Friermuth established headquarters in Puyallup, WA, and has been growing ever since! Today, under the leadership of Doug’s son, Kevin Friermuth, we are proud to be a second-generation SERVPRO team with 13 franchise licenses across Washington and Texas. While we’ve grown, our values remain the same: serve our communities with professionalism, compassion, and teamwork.

 

Why Choose SERVPRO of Lacey?

  • 24/7 Emergency Services – Always ready, day or night.
  • Trusted Industry Leader – Backed by over 30 years of Team Friermuth experience.
  • Certified Professionals – Ongoing IICRC training and advanced restoration technology.
  • Faster to Any Size Disaster™ – From single-family homes to large commercial buildings.

Our Services

We provide comprehensive restoration, cleaning, and reconstruction services, including:

  • Water, fire, mold, and storm damage restoration
  • Commercial restoration and construction
  • Specialty cleaning services, including air duct, HVAC, and biohazard cleanup
  • Carpet, upholstery, and odor removal services
  • Document restoration, board-up, and vandalism cleanup

Our Commitment

No job is too big or too small for our team. From homes to businesses, every project gets the same care and dedication. Our crews bring both technical expertise and a personal touch to every job, ensuring properties are restored quickly, safely, and to the highest standards.

We’re proud to be part of Lacey, Olympia, and the greater community—and we’re even prouder to have earned the trust of our neighbors for more than three decades.

Certifications:

  • IICRC Certified Firm
  • Water Damage Restoration Technician (WRT)
  • Fire & Smoke Damage Restoration Technician (FSRT)
  • Applied Microbial Remediation Technician (AMRT)
  • Journeyman Water Restorer (JWR)
  • Carpet Repair & Reinstallation Technician (RRT)
  • Carpet Cleaning Technician (CCT)
  • Odor Control Technician (OCT)
  • Upholstery & Fabric Cleaning Technician (UFT)
  • Applied Structural Drying Technician (ASD)
  • Health and Safety Technician (HST)
  • Lead-Based Paint Activities and Renovation (RRRP)

Proudly Serving Lacey, Yelm, and Nearby Communities

When disaster strikes, SERVPRO of Lacey is here to restore your home or business 24/7. Contact us today for immediate assistance, and let us help you get back to normal as quickly as possible.



Service Areas: Lacey, WA | Sumner, WA | Olympia, WA | Yelm, WA | Tenino, WA 

Call SERVPRO of Lacey today for expert restoration services!

K. Doug & Kevin D. Friermuth
K. Doug & Kevin D. Friermuth
Owners of SERVPRO of Lacey

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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