Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Grays Harbor & Pacific Counties
Our Google Reviews
(360) 533-8667
4.3
(55 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Grays Harbor & Pacific Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

After a serious sewer backup in the basement of our rental, Jennifer Gordon and her ServPro team, Alec and Kaden, were wonderful. They were compassionate, thorough, and took great care of our belongings. As someone with COPD, I especially appreciated their concern for my health and their willingness to go above and beyond. Highly recommend this team!

Deborah Arline

Great for both the mitigation and rebuild side of the project. The project managers at Servpro kept the insurance company and everyone else in communication which proved to be essential.

Mike Piercy

The people were extremely nice to deal with. I'm only giving 4 stars, however, because Servpro wasn't able to get the odor out of my area rug.

Lisa Malloy

I am eternally grateful for their high quality of service over 2024 and 2025. They saved our home after a flood in more ways than I can describe. I spoke with Natasha often and she was always so calm and understanding. Thank you Natasha, Caden and Allen (sp?) for bringing kindness and peacefulness during the worst tragedy we have faced with our home. I highly recommend their services and will absolutely hire them for future project needs! Teresa has my list at the ready! Five stars out of five. Service was perfection from incident response, storage, pack back, duct cleaning and everything in between.

tina albrecht

Working with Servpro of Grays Harbor has been a pleasure as a sub-contractor, they keep us informed on any and all updates for the customers to deliver positive results for the homeowners.

Ryan Lewis

Tigrey of ServePro, Gray's Harbor & Pacific Counties worked very hard bring all the pieces together with my insurance, the vendors and builders to get my house put back together. She met my deadline and was very responsive to my calls/questions. I appreciate her work on our house so much. Many thanks Tigrey!!

Sandy Parker

Teresa was fantastic! (We liked the rest of the team too :) )

Mike Piercy

Servpro was very professional through my entire project. The staff did good work and everything went smoothly.

Kevin Darst

Tigrey and team were fantastic to work with for our rebuild. She was quick to help us when we had questions. I appreciate her warm personality and engagement!

JennyLee Miller

About Us

Under the dynamic leadership of Paul and Amy Leavens, SERVPRO of Grays Harbor & Pacific Counties has flourished as a key player in a network of sister franchises across Washington. Our unique selling points, including the ability to respond rapidly to emergencies and our unwavering focus on serving the community, set us apart in the restoration industry. 

Restoration Specialists for Every Occasion

Experience is one of our roster's greatest assets and a component of the culture we are building within our ranks to become a name you trust when things go wrong. Our technicians are trained and cross-certified in multiple facets of the industry, enabling them to handle various emergencies, from water and fire damage to mold remediation.

  • AMRT – Mold Remediation
  • WRT – Water Restoration
  • FSRT – Fire and Smoke Cleanup
  • Carpet Cleaning
  • Structural Drying
  • Biohazard Cleanup

Fast Disaster Response  

After any emergency – every second counts. Like the boats traversing the Pacific Ocean shoreline or working within North Bay, we at SERVPRO know to be ready for anything. Disasters can be around any corner, with violent storms, frequent threats from the ocean, and the added possibility of household emergencies like burst pipes, fires, or mold growth. For this reason, we stay ready 24/7 to help. We are even a critical leg of SERVPRO’s Disaster Recovery Team, a multi-franchise crew of specialists capable of rapid response to regions of the country suffering from natural disasters. 

Community-Focused Professionals  

Despite spanning two counties with our restoration and recovery efforts, we are very active in the communities we serve and live in. We want to be a part of the good that Washington residents are doing throughout Grays Harbor and Pacific Counties and work to support local charities, sports programs, and awareness campaigns to improve the lives of those who call the area home.

Paul & Amy Leavens
Paul & Amy Leavens
Owners of SERVPRO of Grays Harbor & Pacific Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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