Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Springfield / Mt. Vernon we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Please extend my sincere and special thanks to Yahya Hamid at SERVPRO for his support and repair of my damaged mailbox over the weekend, his off day. When one of employees accidentally backed over my mailbox and knocked it down, he didn’t wait until Monday to repair it. He contacted a repair person on Saturday morning and I was able to receive my USPS mail again on Monday morning! Thank you Mr. Yahya Hamad, SERVPRO Estimator.
Oscar, Jose and team were fantastic! They got us taken care of quickly
Yahya Hamad was thorough, professional, and he coordinated effectively with everyone involved to move a situation forward. His responsiveness and attention to detail made a real difference during a stressful situation. I’m very grateful for his help and highly recommend him and SERVPRO.
We had a very stressful time following a flood in our basement, and difficulties with another company not completing the job properly. Servpro came right in and cleaned up their mess, and got everything back to normal for our family. Yahya specifically was so helpful and kind. Our new floors look amazing, and having someone patient and honest through the process was so helpful. Highly recommend this company for restoration jobs!
I only use Servpro because of Yah Ya. I could tell from the first meeting that he was very knowledgeable and cares about his work. Having your house burnt and ruined from fire and water damage is one of the most traumatic experience but Yah Ya saved me from most of the mental stress I would to go through if he was assigned to my job. Thank you Yah Ya so much for saving us.
Excellent professional service and on time friendly and informative
Monica's team were prompt, professional, and got the job done a day faster than anticipated. I can't say enough good things. Top notch!
Sol and Delonte were excellent, explaining every step of the process and what to expect, highly professional and efficient! 12/10!!
The Servpro team performed exceptionally well! They consistently demonstrated professionalism in transforming my home into a modern space. I strongly recommend collaborating with James Thacker, Jose Amaya, Gigi Salazar, and the entire Servpro team. They are the finest in the industry, continually raising the standards for restoring homes.
