Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Rockingham and Augusta Counties
Our Google Reviews
(540) 433-6100
4.7
(180 reviews)

Why Choose SERVPRO® for Sewage Cleanup?



Sewage Cleanup Needs a Careful Plan

A backed-up floor drain or overflowing toilet is not the kind of surprise anyone wants, especially before coffee. In Harrisonburg, heavy rain, aging plumbing, and lower-level spaces near rolling Shenandoah Valley properties can all add stress to drains and sewer lines. Once sewage enters a home or business, cleanup needs more than a mop and a fan.

SERVPRO® provides sewage cleanup for homeowners, landlords, property managers, and business owners who need the mess handled safely and thoroughly.

Why This Cleanup Is Different

Sewage water may contain contaminants, so affected materials need to be evaluated carefully. SERVPRO can remove standing water, clean impacted surfaces, dispose of damaged porous materials when needed, and dry the area after cleanup. We also check nearby spaces because dirty water can travel under flooring, behind trim, and into wall materials before you realize it.

That process may include:

  • Water removal from affected rooms
  • Cleaning and sanitizing impacted surfaces
  • Removal of damaged materials when necessary
  • Odor control
  • Drying and moisture checks

Support for Harrisonburg Properties

Sewage problems can interrupt a household, close a restroom, or create headaches for tenants and customers. SERVPRO helps Harrisonburg properties move from “what now?” to a clear cleanup plan with steady communication and practical next steps.

Contact SERVPRO to schedule sewage cleanup and learn how our team can help restore comfort and confidence to your property.



A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

After finding mold in our finished basement that required cleanup and furniture removal, I chose SERVPRO based on reviews and more importantly personal recommendations. Kris Baggarly provided impressive service- he make me feel comfortable having workers in my house without being home. He was incredibly knowledgeable and empathetic to our situation. Kris made certain we felt safe and mold free. He was on top of every detail with regular monitoring and certain to clean up and went above and beyond with communication. I'm not happy about having found mold, but I am beyond impressed with Kris and his team.

JEANETTE

The technicians are very friendly, informative, and very polite. I would recommend them anytime. Every step of the process they communicated and made sure my family was exceptionallycomfortable during the mitigation and during the rebuild

Kristoffer Baggarly

Zenden is the star of this show. I would use this company again, if I needed to. Communication with the company was OK. They do answer questions promptly. Giving a schedule of work was hit and miss though. Helen was very responsive and Zenden went above and beyond for customer satisfaction, in my opinion.

Old Salty (oldsaltyguy)

When my basement flooded from an old water heater leaking, the guys at Servpro were out to my house the same day I called them. They had all the damaged materials out of there and equipment set up to dry everything out within a few hours. They saved me a lot of stress and headaches and couldn't have been nicer andore professional.

Kyle Altenberger

I WANT TO THANK YOU FOR THE EXCELLENT SERVICE YOU PROVIDED WITH MOLD REMEDIATION IN MY BASEMENT. GEORGE MORALES DOES AN EXCEPTIONAL JOB AS CREW CHIEF. HE IS ALWAYS PUNCTUAL, EXPLAINS THOROUGHLY WHAT HE IS DOING BEFORE HE BEGINS, KEEPS ME INFORMED ON HIS PROGRESS, CHECKS IN PERIODICALLY TO SEE IF I HAVE ANY QUESTI0NS AND ALWAYS DELIVERS A QUALITY PRODUCT. HE IS A DELIGHT TO WORK WITH. HIS COMMUNICATION SKILLS ARE EXCELLENT. I HAVE JUST FINISHED A COMPLETE RENOVATIONS OF MY HOME AND I MUST SAY HE STANDS OUT ABOVE ALL OF THE OTHER CONTRACTOR EMPLOYEES. I HOPE THIS WILL BE USED IN HIS PERFORMANCE EVALUATION. I WILL DEFINITELY RECOMMEND YOUR COMPANY TO OTHERS.

Ken Knorr

Chris and his team Hosbaldo and Julia have been great with the clean up of my home.and Answering any questions I have. I highly recommend this company.

Terry Thompson

I don't think I would have gotten through the damage done to my basement without ServPro. Absolutely the best people when you are dealing with a major flood or leak, mold damage, really anything, they are the people you go to for help. The cleanup and removal of damaged items was extensive and I needed them for months of help with water removal given the delayed issues with repairs due to a snowstorm. Emotionally it's hard enough to deal with such damage, I basically lost everything I had stored in the basement, and they are there to take action, fix the problem, and offer the support needed to get you through it.

Mo

Over this cold winter my elderly parents had frozen pipes to burst and flooded their finished basement. Servpro came within an hour of my call. They came everyday for 2 weeks monitoring moisture and then removed all the wet carpets and 2 feet of damaged drywall. They worked tirelessly and were so professional and respectful of my parents. Everyone I have talked to, including office staff have been so kind and helpful. A huge thank you to this team of hardworking. My family and I highly recommend using this company!

Melanie Hollen

Jalessa was the best to work with! The whole ServePro team was great as well. Mitigation was quick and done well.

Beth Anne Norman

About Us

Local Restoration Support with a Neighborly Approach

Property damage has a way of interrupting life at the worst possible time. A leaking pipe, smoky kitchen, damp basement, or storm-damaged roof can leave you wondering what to do first. For homeowners and businesses in Harrisonburg, that first step matters, especially in a Valley community where older homes, student rentals, farms, offices, and downtown storefronts all have different needs.

SERVPRO® helps local property owners recover from water, fire, mold, storm, cleaning, and construction challenges with practical guidance and steady communication.

Focused on the Whole Property

Restoration is not only about removing damaged materials. It is about understanding what happened, checking how far the damage reached, and building a plan that makes sense for the space. That may include moisture mapping, which means checking where hidden water has traveled behind walls, under flooring, or into building materials. It may also include smoke cleanup, mold remediation, contents cleaning, roof tarping, or reconstruction.

Serving Harrisonburg and Nearby Communities

From homes near Hillandale Park to commercial spaces across Rockingham and Augusta County, SERVPRO works with people who need clear answers without a lot of runaround. You deserve updates that make sense, crews who respect your property, and help that fits the situation in front of you.

Contact SERVPRO to learn how our team can help restore comfort, function, and confidence to your home or business.

William John & Arthur V. Hall, Jennifer A. Lolli
William John & Arthur V. Hall, Jennifer A. Lolli
Owners of SERVPRO of Rockingham and Augusta Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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