Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Roanoke County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Servpro was fast to respond to our needs! All of the employee’s have been courteous, friendly and professional! A special thanks to Joshua Dodson, Sean Siefert, Ashley Radford, Alex Gustos and Lucas Dodson. Aaron Martin and his team are to be commended for their efforts!
Serve Pro was professional, kind and very thorough when serving my home after water damage occurred. Thank you to the team , Zach, Michelle, Jacob, Robert, Zion and Cindy.
Michele and the team were wonderful and caring as they helped me and my family deal with a water leak from a broken dishwasher. Thank you !!!
Dakota and his team were prompt, courteous and efficient. We will use the service again
SERVPRO did an excellent job! They worked efficiently, were professional, and completed the project quickly! The entire staff is beyond amazing! A special thank you to the project manager, Ryan Ward, who was absolutely fantastic—very friendly, helpful, and always available to answer questions throughout the process. The SERVPRO techs Chris Dangerfield, Matthew Buttell, Derrick Tunstall, and Matt Sprague all did outstanding work on the unit they were assigned! Their attention to detail, professionalism, and teamwork really stood out. We are extremely happy with the results and would absolutely use SERVPRO again!
Cindy and Kari did an excellent job on my bathroom. They went above and beyond making me feel better about a situation that I was embarrassed and ashamed of. Plus they gave me extra cleaning tips. I would love to have them again my home.
The ServPro team just left my house after a multi-day, multi-room project. I could not be more pleased. Each individual that I worked with was knowledgable, professional, and friendly. They helped get water damage cleaned up, identified where water was dripping, and left my house in better shape than they found it. I am very grateful to Cindy, Kari, Robert, Drew, Jacob, and Michele for their work. Cindy was the only crew member assigned to my house for the duration of the project and she was a calm and reassuring presence. Plus, she did a masterful job of keeping the site clean. I am grateful to the whole crew.
We had our ceiling fall in and Cindy and Kari were extremely efficient on helping us with this clean up! They were great!!
After a recent water damage incident in our basement, we had the opportunity to work with ServePro, and I wanted to take a moment to recognize the outstanding service we received. From the very beginning, their team was professional, responsive, and easy to work with. They arrived quickly, thoroughly assessed the situation, explained the drying and remediation process, and kept us informed every step of the way. What could have been an incredibly stressful experience was made much more manageable because of their professionalism and communication. Their technicians treated our home with respect, answered our questions honestly, and worked diligently to minimize further damage. It was clear they cared about doing the job right, not just getting the job done. When you’re dealing with water damage, you’re already stressed enough. Having a company you can trust makes all the difference. Based on our experience, I would not hesitate to recommend ServePro to friends, family, or anyone facing a similar situation. Thank you to the entire team for your help and professionalism throughout the process.
