Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of New Kent / Williamsburg / Northern Neck we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Tim and his team have been extremely professional and easy to work with. With a stressful situation it was nice to have someone saying they would do everything to make it better. Thanks Tim
Tim came to our house and did a great job taking care of our water damage. He did a thorough cleaning and made sure the mold was sprayed. He made sure we were happy with the service. Thanks Tim!!!
They were professional, on time, respectful of my property and my family. We are in a farm and have dogs that mind our animals. They were sweet with them and took the time to get to know them. My animals loved them which told me a lot of what I needed to know from the out. Woukd work with them again. I hope you do too!
The folks at ServPro in New Kent County are ROCKSTARS! They do what they say they will do, when they say they will do it. The team is professional and communicative. As homeowners we knew the details every step of the way. I am unable to comment on price because ServPro invoices to date have been paid by our insurance company
Very prompt with my needs and what was needed for my properties. I had a few other companies in the running but they didn't come close to the assistance I got and the professionalism from this company. Recommend 1000% to anyone who needs any of their services.
This was my second time working with Servpro on a water issue. They we fantastic the first time, which is why I called them for the second issue. They are very customer friendly, responsive, communicative, flexible and easy to work with. They are also very efficient in their remediation work and will take great care to make sure the job is completed correctly. While they do not actually put the home back together where drywall repairs and insulation are needed, they do refer quality professionals who will do this for you, which was a great benefit to me instead of looking around for my own contractor. I highly recommend their services and friendly people.
We recently contacted servpro of New Kent due to a white mold problem in our log cabin that originated from our HVAC system. On my initial phone call I knew I would be in good hands. Unfortunately I don't remember the two ladies names that I spoke with but they were super friendly and very knowledgeable and explained the whole process of cleaning the ducts and HVAC unit. They promptly scheduled the visit and quoted a price by just asking a few simple questions. Tommy and Mark arrived on time and were very friendly and knowledgeable about the task and answered any questions I had and they worked diligently to complete the job and even let me pitch in to help. Great folks and I highly recommend Servpro of NewKent. Brian C. Disputanta Va.
To Whom It May Concern, I am writing to express my sincere gratitude to the New Kent Servpro team. Recently, my residence experienced a septic line rupture, which resulted in a significant mess. The crew responded immediately to my call, took charge of the situation, and efficiently managed the cleanup under my home. I was particularly impressed by their professionalism and communication. They took the time to explain the entire process and the expected timeframe, and they listened patiently to all my concerns throughout. Their politeness and respectful demeanor made a difficult situation much more manageable. I highly recommend this team. While I hope not to need emergency services again, I would gladly call upon them if the need arises. Thank you again for your outstanding service. Sincerely, Susan Shifflett
Had some work done to my house. Bryan was great took the time to explain everything to me, was very professional and got the job done beautifully. Definitely would recommend New Kent Servepro.
