Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Kempsville / Military Circle we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Brittney was outstanding to work with during my home reconstruction after mayor water leak. She made the process smooth as possible. Very kind, responsive and accommodating throughout!
Brittney and her team were phenomenal, super professional, courteous, and efficient. Would highly recommend Servpro, Brittney, and Kelly. No bad words to share from me
Everyone has been prompt when they are saying they are going to be here. Very diligent with their work. Only issue I have with is the length of time for estimate approval with insurance. Thank you Steven, Stephanie, Sabrina and Brittney for all your help during the process. I would recommend to family and friends!
Very responsive, very knowledgeable, very professional. An all around great experience!
Our experience from the first phone call to Completion has been one of professionalism and compassion! Chris Heafner made sure from the beginning that he would be with us through the whole procedure and he kept his word! Always going above and beyond throughout The process. He was always available and responded quickly to any questions and concerns. He and his team Including Miguel and DeAndre, worked well together to make sure the experience was “Like It Never Happened.” I would highly recommend Chris and Servpro for Restoration Service!
Great people and great service
An amazing company that will help clients 24/7 with emergency services. Everyone is super courteous and is willing to do what it takes to help their customers.
Renee Santos is an awesome representative of Servpro. I am the owner of Logan Insurance Agency in Norfolk and I met Renee a few years ago when she came into my office and shared information about the company and its benefits. Renee had great presence, a friendly personality, and she is very knowledgeable of your products. I personally do not get involved with claims but if asked, I do refer clients, friends, and family members mainly because of the business relationship her and I have had over the years. Thank you Renee!!!!
Renee is very pleasant, and proffessional when she comes to our office. She alwats takes her time to assure our clients are satisfied. Adam Myers Adam Myers Plumbing
