A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Chesterfield and Tri-Cities Plus
Our Google Reviews
(804) 378-2323
4.5
(381 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Servpro was amazing! They were extremely prompt professional and kind! I felt at ease and was no longer worried about anything. I definitely would recommend Servpro!

Mary Boatwright

David, Paolo, Kyle, and Caleb were all absolutely amazing! We had a water leak in our home, and within an hour of calling SERVPRO, Caleb and Kyle were at our house getting everything taken care of. They were professional, kind, and thorough, and took the time to explain everything they were doing and what we could expect throughout the process. They also made sure everything was cleaned up and left in the best condition possible given the circumstances. Paolo was our project manager and came out promptly the next day to check on everything. She made sure we had her contact information and knew we could reach out to her directly if we needed anything or had any questions. David also checked in with us regularly throughout the process to make sure everything was going smoothly. This was our first time ever needing SERVPRO, and the entire team made a very stressful situation so much easier. Hopefully we never need water mitigation services again 😂, but if we do, I wouldn’t hesitate to call them. We will absolutely recommend SERVPRO of Richmond to anyone who needs them. We are so appreciative of how quickly they responded and how well they took care of us!

Lindsey Davis

Ok yall this company employs high caliber employees who are proficient, responsive and friendly. Got results better than I expected. Would highly recommend. Light-years better than the rest.

Courtney Coombs

They arrived within the hour!

Holly Thornton

Job was done profecinal and in a timely manner. Highly recommended

Barbara Talbott

Loved working with this company. Always on time and did a great job.

Bobbie Banks

The employees of SEVPRO take great care of customers and have a good relationship with the insurance companies.

Sharonda Ragland

The people were professional, hard working and respectful of my possessions.

Pamela Wells

Great group, easy to work with and good communication and they did what they said they would do!

ginger kirchmier

About Us

SERVPRO® of Chesterfield and SERVPRO® of Tri-Cities Plus is an award-winning cleanup and restoration company with 39 years of experience. Our highly trained teams respond 24/7 providing excellent service to homeowners, insurance companies, building owners, facility managers and property managers throughout the area. Awarded the SERVPRO® Franchise of The Year, SERVPRO® of Chesterfield is consistently recognized in the top ten of 2,000 plus national locations.

Independently owned and operated by Andrew and Theresa Bahen. SERVPRO® of Chesterfield and SERVPRO® of Tri-Cities Plus has earned an excellent reputation with homeowners, insurance companies, business owners, facility managers, local and state government agencies and commercial property management teams. Our experience, people, capacity and equipment uniquely qualifies us to handle large jobs no matter how extensive the damage. In the unfortunate event of a fire or water damage, call SERVPRO® of Chesterfield and SERVPRO® of Tri-Cities Plus. We will respond 24/7 with trained employees, state-of-the-art equipment and the resources required to perform emergency services to help limit property damage.

NADCA Certified Air Duct Cleaning For Your Home and Business.

When it comes to air duct cleaning choose SERVPRO® of Chesterfield and SERVPRO® of Tri-Cities Plus. As a member of the National Air Duct Cleaning Association (NADCA) we adhere to the strict standards required to earn the NADCA certification. NADCA certification is recognized around the world as the benchmark for trained and qualified professionals. Since 1986, our team has been cleaning residential and commercial air ducts according to the NADCA standard. Our technicians are trained, experienced and NADCA certified. A NADCA certified firm ensures the technician has the knowledge and proficiency to conduct HVAC assessments, cleaning, and restoration services. Our staff certifications include Air System Cleaning Specialists (ASCS), Certified Ventilation Inspectors (CVI) and Ventilation System Mold Remediators (VSMR). We utilize the proper techniques, standards, and safety practices recommended by NADCA. Go to NADCA.com for additional information.

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Andrew M. & Theresa C. Bahen
Andrew M. & Theresa C. Bahen
Owners of SERVPRO of Chesterfield and Tri-Cities Plus

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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