SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Chesterfield and Tri-Cities Plus
Our Google Reviews
(804) 378-2323
4.5
(381 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

It is well-known that SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus can handle any size fire or water damage. However, it is not well-known that our team can handle crime scene and trauma cleanup, too. Although these types of services are not needed as often as water damage restoration, they are still unfortunate circumstances that require the proper knowledge and cleanup techniques to ensure it’s done the safe and correct way. Periodically, our technicians sit through the American Bio Recovery Association (ABRA) training class to become ABRA certified in crime scene and trauma cleanup. These courses introduce the biology and pathogens that become present in these situations and how to safely clean up after biological hazards. Not only do they learn the proper techniques, they are also learning about the appropriate ways to interact with customers who are dealing with these unfortunate and often times upsetting events. SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus is always here to help and will handle these sensitive matters with professionalism and care.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Servpro was amazing! They were extremely prompt professional and kind! I felt at ease and was no longer worried about anything. I definitely would recommend Servpro!

Mary Boatwright

David, Paolo, Kyle, and Caleb were all absolutely amazing! We had a water leak in our home, and within an hour of calling SERVPRO, Caleb and Kyle were at our house getting everything taken care of. They were professional, kind, and thorough, and took the time to explain everything they were doing and what we could expect throughout the process. They also made sure everything was cleaned up and left in the best condition possible given the circumstances. Paolo was our project manager and came out promptly the next day to check on everything. She made sure we had her contact information and knew we could reach out to her directly if we needed anything or had any questions. David also checked in with us regularly throughout the process to make sure everything was going smoothly. This was our first time ever needing SERVPRO, and the entire team made a very stressful situation so much easier. Hopefully we never need water mitigation services again 😂, but if we do, I wouldn’t hesitate to call them. We will absolutely recommend SERVPRO of Richmond to anyone who needs them. We are so appreciative of how quickly they responded and how well they took care of us!

Lindsey Davis

Ok yall this company employs high caliber employees who are proficient, responsive and friendly. Got results better than I expected. Would highly recommend. Light-years better than the rest.

Courtney Coombs

They arrived within the hour!

Holly Thornton

Job was done profecinal and in a timely manner. Highly recommended

Barbara Talbott

Loved working with this company. Always on time and did a great job.

Bobbie Banks

The employees of SEVPRO take great care of customers and have a good relationship with the insurance companies.

Sharonda Ragland

The people were professional, hard working and respectful of my possessions.

Pamela Wells

Great group, easy to work with and good communication and they did what they said they would do!

ginger kirchmier

About Us

SERVPRO® of Chesterfield and SERVPRO® of Tri-Cities Plus is an award-winning cleanup and restoration company with 39 years of experience. Our highly trained teams respond 24/7 providing excellent service to homeowners, insurance companies, building owners, facility managers and property managers throughout the area. Awarded the SERVPRO® Franchise of The Year, SERVPRO® of Chesterfield is consistently recognized in the top ten of 2,000 plus national locations.

Independently owned and operated by Andrew and Theresa Bahen. SERVPRO® of Chesterfield and SERVPRO® of Tri-Cities Plus has earned an excellent reputation with homeowners, insurance companies, business owners, facility managers, local and state government agencies and commercial property management teams. Our experience, people, capacity and equipment uniquely qualifies us to handle large jobs no matter how extensive the damage. In the unfortunate event of a fire or water damage, call SERVPRO® of Chesterfield and SERVPRO® of Tri-Cities Plus. We will respond 24/7 with trained employees, state-of-the-art equipment and the resources required to perform emergency services to help limit property damage.

NADCA Certified Air Duct Cleaning For Your Home and Business.

When it comes to air duct cleaning choose SERVPRO® of Chesterfield and SERVPRO® of Tri-Cities Plus. As a member of the National Air Duct Cleaning Association (NADCA) we adhere to the strict standards required to earn the NADCA certification. NADCA certification is recognized around the world as the benchmark for trained and qualified professionals. Since 1986, our team has been cleaning residential and commercial air ducts according to the NADCA standard. Our technicians are trained, experienced and NADCA certified. A NADCA certified firm ensures the technician has the knowledge and proficiency to conduct HVAC assessments, cleaning, and restoration services. Our staff certifications include Air System Cleaning Specialists (ASCS), Certified Ventilation Inspectors (CVI) and Ventilation System Mold Remediators (VSMR). We utilize the proper techniques, standards, and safety practices recommended by NADCA. Go to NADCA.com for additional information.

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Andrew M. & Theresa C. Bahen
Andrew M. & Theresa C. Bahen
Owners of SERVPRO of Chesterfield and Tri-Cities Plus

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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