Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Charlottesville we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Alonzo and Rashaun were amazing. They were down to earth and was very honest with us. They also were very hardworking. Serv pro is lucky to have two great guys like Alonzo and Rashaun. Thank you for all you did for us during this time for us.
Lillian at SERVPRO has been wonderful to work with! She is friendly, responsive, and always great about communicating and following up. I really appreciate her professionalism and willingness to help. I look forward to continuing to work with her and the SERVPRO team!
We are extremely grateful to SERVPRO of Charlottesville for how quickly and professionally they responded to an unexpected property-damage situation involving one of our customers. Their team promptly handled the cleanup and containment, kept us informed throughout the process, and helped coordinate the next stage of repairs. Megan Pimentel, Admin Assistant for Field Operations, was especially responsive, compassionate, and helpful in keeping communication moving between everyone involved. The entire team made a stressful situation much easier to manage, and we truly appreciate their professionalism, urgency, and care for the homeowner. We would highly recommend SERVPRO of Charlottesville.
We were very pleased with the services that Servpro provided after a house fire. Crew Chief Alonzo was exceptional - very detail oriented, lead the team very well on site, made sure the tasks at hand were carried out to his standards and he was a terrific communicator. He was also a patient and generous teacher - I learned a lot from him through this process. Technician extraordinaire Rashunn was wonderful. He takes such pride in his work! And his positive demeanor and sense of humor really helped to lighten the emotional load. And James was great - very responsive to queries, and very professional. Overall - a tough experience that was made bearable by the team at Servpro!
Alonzo and Rashunn from Servpro did a great job removing the mold and affected drywall from my ceiling after water damage from my upstairs neighbor’s overflow. They had excellent communication, were polite, professional, and made the whole process easy. I really appreciate their hard work and would definitely recommend them!
Alonzo and Rashun came in and were so great to work with. They were respectful of our property and needs as well as being extremely thorough in their job. Everything was extremely clean when they left. Thanks!
We are thrilled with the recent cleanup of our attic by the SERVPRO Charlottesville team! From the detailed proposal and drawings prepared by David Grant to the meticulous cleanup and insulation installation completed by Ben and Gabriel, every step of the process reflected the highest levels of professionalism, attention to detail, and quality workmanship. We are extremely pleased with the results and will definitely use SERVPRO Charlottesville’s services again. Highly recommended!
I can say this company is amazing extremely professional.They stepped in & immediately made me feel better about my situation. Starting with the remediation team Alonzo & Rahumm.They Calmed me down after a terrible experience. listening & payed attention to all my concerns and issues and explain everything to me that needed to be done & assured me they would do the job correctly. From start of remediation they prepped the areas for the safety of my health and our pets .closing off the area properly for the start of remediation. Setting up barriers and then bring in the equipment to process the drying , etc, including on being sure I was okay during the remediation & because of my health issues. While constantly working with there supervisor team & my self .There kindness,caring concerns for our health pets was greatfull appreciated. I would recommend this company to everyone I know it is definitely are a 5 star company that you can depend on to do the job from start to finish with professional & correctly. The crews are excellent, trustworthy,supportive & professional of there clients issue's and in my case, health & my pet issues. I would recommended them without hesitation. They Calmed me down and assured me everything would be done the right way. I would really give them a 10 star rating in my eyes . The whole company has been so supportive of my situation & my family health. I so grateful to finally find the right company to fix the problem. I am certainly in good hands .I am looking forward to the final project being done. Thank you, guys.
I was very happy with the great service I received with water damage in my home. A team came to my house quickly and started the process. The team members were were very polite and worked well together to pack up my house and move everything out. They also did a great job with moving everything back in once the flooring and repairs were completed. Nick was the project manager and he kept me informed during the entire process. He was great with calling me and texting me to keep me informed with what was going on. I was really pleased with having him as a direct contact to alleviate any issues. I would recommend your company to others and use your services in the future if needed.
