Derek D. & Gabrielle G. Shaw
Derek D. & Gabrielle G. Shaw
Owners of SERVPRO of West Fort Worth

Meet Our Team

All it takes is one call to SERVPRO of West Fort Worth. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of West Fort Worth
Our Google Reviews
(817) 560-3086
4.9
(113 reviews)
Meet our Team. Here to Help 24/7
  • Joseph Saponaro, team member at SERVPRO of West Fort Worth

    Joseph Saponaro

    Joseph Saponaro leads fire and smoke damage restoration for SERVPRO of West Fort Worth, serving homes and businesses across Benbrook, Lakeside, Pelican Bay, and White Settlement. He manages structural cleaning, soot and char removal, and advanced deodorization using hydroxyl generators and thermal foggers, restoring properties after kitchen, electrical, and large structure fires. Joseph holds IICRC Fire and Smoke Restoration and Odor Control certifications and coordinates directly with insurance carriers on every fire damage claim.

  • Dakota Kirkpatrick, team member at SERVPRO of West Fort Worth

    Dakota Kirkpatrick

    Dakota Kirkpatrick directs large loss response for SERVPRO of West Fort Worth, coordinating the crews, equipment, and logistics that major commercial and institutional restoration projects demand across Benbrook, Lakeside, Pelican Bay, White Settlement, and the surrounding western Tarrant County area. He manages multi-building and multi-floor water and fire losses, mobilizes resources during regional storm events, and keeps complex projects on schedule while communicating clearly with property owners, facility managers, and insurance adjusters.

  • Jessica Pickens, team member at SERVPRO of West Fort Worth

    Jessica Pickens

    Jessica Pickens oversees the insurance claims process for SERVPRO of West Fort Worth, guiding the west Fort Worth area homeowners, business owners, and carriers through documentation, scope, and billing from the first call to the final invoice. She builds detailed, accurate scopes of work, manages claim paperwork, and serves as the point of contact between policyholders and adjusters so water, fire, and mold restoration projects move forward without delay.

  • Zachary Beres, team member at SERVPRO of West Fort Worth

    Zachary Beres

    Zachary Beres manages water damage restoration projects for SERVPRO of West Fort Worth from initial assessment through completion, serving Benbrook, Lakeside, Pelican Bay, and White Settlement. He supervises water mitigation, structural drying, and reconstruction crews, monitors drying progress with moisture mapping and infrared cameras, and keeps customers informed at every stage. Zachary holds IICRC certifications in Water Damage Restoration and Applied Structural Drying.

  • Britton Barnes, team member at SERVPRO of West Fort Worth

    Britton Barnes

    Britton Barnes serves as General Manager of SERVPRO of West Fort Worth, part of SERVPRO Team Shaw, leading daily operations across the franchise. He oversees production crews, project managers, and field operations, sets service standards, and ensures every water, fire, mold, and storm damage job across the west Fort Worth area meets SERVPRO®; quality and safety expectations. Britton keeps response times fast and results consistent across the market.

  • Henry Garza, team member at SERVPRO of West Fort Worth

    Henry Garza

    Henry Garza manages large loss restoration projects for SERVPRO of West Fort Worth, handling the scale and complexity of commercial, institutional, and multifamily losses throughout Benbrook, Lakeside, Pelican Bay, White Settlement, and the surrounding western Tarrant County area. He coordinates equipment, crews, and timelines on major water, fire, and storm damage projects, working alongside the Director of Large Loss to keep sizable jobs organized, documented, and on track for property owners and their insurance carriers.

  • Ashley Baker, team member at SERVPRO of West Fort Worth

    Ashley Baker

    Ashley Baker directs construction and reconstruction services for SERVPRO of West Fort Worth, leading the rebuild phase that returns damaged the west Fort Worth area property to preloss condition. She manages build-back teams, coordinates trades and permits, and aligns the reconstruction scope with the mitigation work and the insurance estimate, so customers across Benbrook, Lakeside, Pelican Bay, and White Settlement have one team from the initial loss through the final repair.

  • Tyler Shaw, team member at SERVPRO of West Fort Worth

    Tyler Shaw

    Tyler Shaw manages restoration and reconstruction projects for SERVPRO of West Fort Worth from assessment through completion, serving homes and businesses across Benbrook, Lakeside, Pelican Bay, and White Settlement. He leads crews on water, fire, and storm damage losses, tracks scope and schedule, and keeps homeowners, business owners, and adjusters informed throughout every project.

  • Bo Smith, team member at SERVPRO of West Fort Worth

    Bo Smith

    Bo Smith manages field operations for SERVPRO of West Fort Worth, directing crews and equipment across the west Fort Worth area and making sure each 24/7 emergency response is staffed and dispatched quickly. He oversees on-site safety, equipment readiness, and crew performance, ensuring water, fire, mold, and storm damage losses are met with a fast, well-organized response around the clock.

  • Jarrod Yeager, team member at SERVPRO of West Fort Worth

    Jarrod Yeager

    Jarrod Yeager serves as General Manager of SERVPRO of West Fort Worth, part of SERVPRO Team Shaw, working alongside the leadership team to keep restoration work moving across the west Fort Worth area. He manages crew scheduling and dispatch, equipment and fleet readiness, and technician training and IICRC certification, and stays in direct contact with homeowners, property managers, and insurance adjusters as jobs progress. Jarrod focuses on clear communication and accurate documentation so every water, fire, mold, and storm damage project finishes on schedule and to standard.

What our
customers are saying

Servpro came out the very same day I called to report our leak and it was a Sunday of a holiday weekend! From the moment I was in contact with them, everyone I spoke with was kind, empathic to our situation and professional. We were out of town when all of this happened and I was apprehensive of allowing strangers into my home but Sean Killingsworth was very reassuring and clearly knew what he was doing so that put my mind at ease. Sean’s communication has been fantastic and he is very thorough. I hope I never need their services again but if I do I would not hesitate to call them.

Colleen Schad

I am very pleased with the workmanship, friendliness, and professionalism displayed by Rickey and Tamiru. Rickey has excellent communication skills and thoroughly explained every step of the process. The messy work was done completely and they left my home neat and clean. I appreciate the hard work done by both gentlemen. Rickey and Tamiru make excellent ambassadors for the Servpro company!

Jean Talent

Thank you Servpro-Team Shaw and especially Joseph K, Xotchil and Kaytee for restoring our home after a disastrous Flood. Their patience, communication and overall attitudes were so positive! We are thrilled with how our home turned out and all because of Joseph and his team’s diligence. We can’t thank you enough for making our whole again.

Todd Craine

Kole was excellent and tall enough he didn’t need to drag in a ladder. Five stars.

Julio Garcia

Thank you Team Shaw-Contents team; Eli, Derek, Ren, Tyler and Kyle for moving our furniture back into our home so quickly! The guys were fast, super careful with our Antiques and just amazing attitudes!

jenny champion

Poped

Kelvin Jones

Words cannot explain my husband’s and my gratitude for the kindness and quity of the work Andrew and his team did for us. The bottom of our water heater rusted and water destroyed much of our 1st floor while we were gone on vacation. Andrew came with a very competent crew (Dom, Noah, Zach, and Kole) working through weekends over a 2 week period. When we arrived home the shock of the state of our house was overwhelming. They calmed us down, explained what had happened, what they were doing, and what the process would be on a go forward basis. Each person on the crew was exemplary. Andrew and crew were a g_dsend. Today they came to remove the fans - their job was done. Feeling overwhelmed with the chaos of our belongings that were removed from the effected area, I broke down, and Andrew came to my rescue, telling me he would get boxes and wardrobes tomorrow so we could start organizing the chaos; its not even part of his job. Andrew and his crew went above and beyond for us, and we are eternally grateful.

Susan B

Henry was excellent! He was very professional, showed up on time, wore shoe covers to respect our home, was very knowledgeable about mold, and helped us with our problem. He wasn’t pushy & didn’t make us feel like we needed to do any unneeded repairs. Highly recommend and will definitely use in the future, if needed! Thank you, Henry!!!!!

R S

Andrew and Dom were very professional. Andrew was friendly, helpful and accommodating. Couldn’t ask for anyone better to represent your company!

Whitney Newcomb-Elliott

About Us

When water, fire, smoke, or mold damages your home or business anywhere in west Fort Worth, SERVPRO of West Fort Worth responds 24 hours a day, seven days a week, every day of the year. We serve Benbrook, Lakeside, Pelican Bay, White Settlement, and the surrounding communities of western Tarrant County, from the neighborhoods along Benbrook Lake and the West Fork of the Trinity River to the lake towns on Lake Worth and Eagle Mountain Lake and the area around Naval Air Station Joint Reserve Base Fort Worth. Our certified local crews know this market, from established suburban homes and lakeside properties to the small businesses, schools, and light industrial sites on the west side of the metro, and they know how fast North Texas weather, from spring hail and tornadoes to the hard winter freezes that burst pipes, can damage a property.

We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and flood recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.

What sets SERVPRO of West Fort Worth apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.

As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like the February 2021 winter freeze that left thousands of North Texas homes with ruptured pipes, or a spring storm that drops large hail and high winds across Tarrant County. From a White Settlement storefront to a lake home in Pelican Bay, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.® ”

Derek D. & Gabrielle G. Shaw
Derek D. & Gabrielle G. Shaw
Owners of SERVPRO of West Fort Worth

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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