About Us
SERVPRO of Town & Country is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
When water, fire, smoke, or mold damages your home or business anywhere in west Houston, SERVPRO of Town & Country responds 24 hours a day, seven days a week, every day of the year. From our office on Woodway Drive, we serve Houston, Spring Valley Village, Hilshire Village, Bunker Hill Village, and the surrounding Memorial Villages, Spring Branch, the Galleria and Uptown district, Tanglewood, and Briargrove. For nearly twenty years, our certified local crews have known this market, from the high-rise and mid-rise towers of Uptown to the established homes beneath the mature tree canopy of the Memorial Villages, the flood risk along Buffalo Bayou, and the heavy moisture of the Gulf Coast climate.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and flood recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. SERVPRO of Town & Country specializes in water mitigation for high-rise and mid-rise buildings, a capability few restoration companies in Houston can match. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of Town & Country apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional storm event like Hurricane Harvey or Hurricane Beryl, which brought historic flooding and days of power outages to the Houston area. From a Galleria office tower to a family home in Bunker Hill Village, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business "Like it never even happened.® "
Service Area
Certifications
- RRT - Carpet Repair & Reinstallation Technician
- WRT - Water Damage Restoration Technician
- CCT - Carpet Cleaning Technician
- ECTP - Employee Certification Training Program
- OSHA - Other Training
- OSHA - 10-hour General and/or Construction Industry Training Program
- American Drying Institute
- ASD - Applied Structural Drying Technician
- OCT - Odor Control Technician
- RRRP - Lead-Based Paint Activities and Renovation
- IICRC Certified Firm
- UFT - Upholstery & Fabric Cleaning Technician
- SCT - Subrogation Claims Training
- AMRT - Applied Microbial Remediation Technician
- FSRT - Fire & Smoke Damage Restoration Technician
Licenses
Payment Info
The following cards are accepted:Awards
- Inc. 5000 — #69 Fastest-Growing Construction/Restoration Company in the U.S.
- #4 — Fastest-Growing Mid-Market Companies (Dallas Business Journal)
- #4 — 100 Best Places to Work in Dallas–Fort Worth (Dallas Business Journal)
Affiliations
- PLRB
- IREM
- Boma
- Dallas Claims Association
- Dallas Apartment Association
- IFMA
- Sponsor for First Responders Children Network
- Official Sponsor for TCU Athletics
- TAHFM
- RIMS
- CAI
- Houston Apartment Association
- Texas Apartment Association
What our
customers are saying
Corine and her team, professional and respectful
Corine with Servpro has been a godsend during this stressful time. She has gone above and beyond ensuring we knew exactly what was being done during the water mediation process at our home. Corine should give a masterclass on customer service. I cannot sing her praises enough. Thank you Corine!!
Corine very professional and efficient great and competent people
very professional clean up.
I just wanted to express my heartfelt gratitude to the Servpro Town and Country team for their exceptional response and outstanding customer service. They were incredibly professional and friendly, and they truly went above and beyond to take care of my home and belongings. The quality of their work was top-notch, and I’m so impressed with their dedication. I highly recommend them to anyone in need of reliable and friendly service. I’ll definitely be using them again in the future!
Kind and mindful employees that answer your questions and keeping you up to date on progress through the loss. Company offers full turn key services. 10/10 recommend using Team Shaw for your Mold, mitigation, fire and construction services.
If you have damage to your property from fire, water or mold this is the only company you want to call. Well trained and courteous they know what they are doing.
This place is great to work with and everyone was super nice
10/10 experience with this Servpro! The staff worked quickly and efficiently while keeping us updated throughout the whole project. I continue to recommend them when anyone asks about help with water damage!