A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Southeast El Paso / Butterfield
Our Google Reviews
(915) 234-2679
4.9
(195 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Servpro did a great job helping with my water damage and cleanup! Carlos Jiménez assisted on two different occasions. He is very professional, friendly, a hard worker, and a great asset to the company. Really appreciate the communication, quick response, and excellent service!

Christal Ingram

Our insurance contacted ServPro after I called them to report leaks in my ceiling after all the rain we had here in Las Cruces. Carlos Jimenez and Julio Ortega came out to check the water damage and to put a dehumidifier and some fans to start drying up the moisture. They came back the next day with Danny R. & Alyssa A. To start demolition. They all were polite, hardworking & knowledgeable. Carlos kept in touch with us daily to check on the progress. I highly recommend this group and hope whomever they send to do the repairs is as good of a team as these guys were.

Robin Bilbro

(Translated by Google) Great job! Very clean and professional. Crew Chief: Carlos Jimenez Technicians: Eddie, Armando, and Vidal (Original) Muy buen trabajo! Muy limpio y profesional Crew chief: Carlos Jimenez Technicians:Eddie, Armando, and Vidal

alma Villanueva

He did an outstanding job. I really appreciate all his hard work and he really made me feel comfortable. I didn’t have to worry about safety or theft or any of that but I really appreciate his service. Lance Tomasich

cheryl funderburk

The Servpro cleaning team provided excellent service to our home and were very attentive and detailed orientated. Thanks to Monica, Alyssa, Victor, Eddie, Danny, Christina and Bobby for your help and assistance throughout this process.

Jorge Grajeda

Isaac Heyward and his team Carlos Jimenez and Julio Ortega showed up and got to work asap. They are professional and knowledgeable. Through out the process they guided and informed us of all the steps and things to expect as we dealt with a water leak that destroyed multiple rooms in our home. They are ready with all the tools and technology needed to get the job done and will make you feel comfortable that what is being done is being done correctly.

Enrique Gomez

Absolutely amazing team. Professional and diligent in their task. Came in and took care of everything to ensure my family is safe and headed in a good direction after water intrusion.

Julio Gonzalez

I had a great experience with SERVPRO, especially with Carlos Jimenez, the Crew Chief. Carlos provided excellent service, communication, and professionalism throughout the entire process. We had a pipe leak that flooded our bedrooms, bathrooms, closets, and living room. Carlos and his team—Eddie C., Mónica M., Cristina A., Armando N., and Julio O.—responded immediately, took control of the situation, and carefully assessed all the damage. It has now been a week, and they continue to work diligently to prevent mold and minimize further damage. Their dedication, responsiveness, and attention to detail have given us peace of mind during a very stressful situation. A huge thank you to Carlos and the entire team for their outstanding work and support. Highly recommended!

Laura Yee

I would like to thank Carlos Jiménez and Danny Ramírez for their outstanding work and professionalism!!

Mariana

About Us

SERVPRO® of Southeast El Paso/Butterfield understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO® of Southeast El Paso/Butterfield specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO® of Southeast El Paso/Butterfield can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO® of Southeast El Paso/Butterfield.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO® is the cleaning and restoration brand you know and trust.

William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer, Zachary R. Broome
William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer, Zachary R. Broome
Owners of SERVPRO of Southeast El Paso / Butterfield

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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