Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Southeast Dallas County
Our Google Reviews
(972) 227-0800
4.8
(59 reviews)

Service Areas

Dallas, TX | Cedar Hill, TX | Lancaster, TX | Hutchins, TX | Seagoville, TX | Wilmer, TX

Why Choose SERVPRO® for Sewage Cleanup?

A sewage backup is one of the most hazardous losses a property in southern Dallas County can experience, and it is not a cleanup to attempt alone. When a sewer line backs up, a toilet overflows, or storm water forces its way indoors, it brings what the restoration industry classifies as Category Three water, carrying bacteria, viruses, and other dangerous contaminants. SERVPRO of Southeast Dallas County is trained, equipped, and ready to handle these situations safely, responding around the clock to homes and businesses across Cedar Hill, Hutchins, Lancaster, and Wilmer. Our crews contain the affected area first, then extract the contaminated water and remove porous materials that cannot be safely salvaged, such as soaked carpet, padding, and drywall. We clean and sanitize every affected surface with professional antimicrobial and disinfecting products, then dry the structure completely and verify it has returned to a safe condition. Our technicians follow OSHA safety standards, including bloodborne pathogen protocols, and carry American Bio Recovery Association certification for biohazard work. We document the loss carefully for your insurance carrier. It is worth knowing that sewage backups often require a separate endorsement on a homeowner policy, and we are glad to help you communicate the scope to your adjuster. From the first containment step through final decontamination, our goal is a clean, safe, fully restored space, made “Like it never even happened.®”

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Curtis did a fantastic job and was very professional and explained everything he was going to do. I would recommend Servpro again.

Monica Pelzel

These guys are AWESOME! Linda French and her team were here so quickly and had everything under control in minutes. Her team is professional at all times. Linda stays in contact with you constantly and returns calls immediately. They have done a fantastic job and I would recommend them to anyone. You can't find any better customer service than Linda French and her team. Their team had our home ready for construction to start in just a few days even with the large amount of work they had to do. Happy Customer here!

Linda Sharp

Vincent and I are incredibly happy with the cleanup , and repairs to our home. We received top-notch service from day one, and every commitment made to us was fulfilled. The communication throughout the entire process from the initial teardown and cleanup to putting everything back together was excellent. Every member of the team was courteous, attentive to our concerns, and happy to answer all our questions. We are thrilled to be moving back into our home.

Lisa Bacon

Curtis, Issac, & Fernando did an outstanding job with our case. They were fast, professional, and had clear communication. We will definitely recommend them! Thanks for all your hard work, fellas!

Jenniferlynn Counts Garcetti

Had a wonderful experience with ServePro....truly showed excellence throughout the project. Hayden is the best and his crew equally so! Happy to recommend.

Paula Aynesworth

Servpro customer service was superb. The company is efficient, professional and well organized. Everything was properly placed back- even better in some instances. I highly recommend ithis Restoration company. Don't hesitate. Call Servpro now!

Renita Johnson

Excellent service! They were such a great help, kind and supportive when needed! Thank you ServePro!

Gisela Montenegro

Great experience during a not great time with broken pipes

heather mishra

Eric Coco and his team moved us back-in in an efficient and error free effort, no mistakes or damage. From start to finish, ServPro exceeded in every respect, a tribute to the team that Eric assembled for the Pack Out and Pack In. Tom and Karen T

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About Us

When water, fire, smoke, or mold damages your home or business anywhere in southern Dallas County, SERVPRO of Southeast Dallas County responds 24 hours a day, seven days a week, every day of the year. We serve Cedar Hill, Hutchins, Lancaster, Wilmer, and the surrounding southern Dallas County communities, from the wooded ridges around Cedar Hill State Park and Joe Pool Lake to the historic town square in Lancaster and the busy logistics corridors of Hutchins and Wilmer along Interstate 45 and Interstate 20. Our certified local crews know this market, a fast-growing stretch of southern Dallas County where established family neighborhoods, historic downtowns, and vast distribution centers sit side by side, and they know how fast North Texas weather, from the spring storms that drop large hail and spin up tornadoes to the hard winter freezes that burst pipes, can damage a property.

We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.

What sets SERVPRO of Southeast Dallas County apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.

As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO® Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like the February 2021 winter storm, when ruptured pipes flooded homes and businesses across the Dallas-Fort Worth area in a single week, or the severe spring hailstorms and tornadoes that move through Dallas County most years, including the destructive 2012 tornado that struck Lancaster. From a distribution center in Wilmer to a family home in Cedar Hill, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.®”

Derek D. & Gabrielle G. Shaw
Derek D. & Gabrielle G. Shaw
Owners of SERVPRO of Southeast Dallas County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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