Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of South Austin
Our Google Reviews
(512) 737-8776
5.0
(53 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

A sewage backup is never just a cleanup issue, it's a health hazard that needs to be handled quickly and correctly. In South Austin, TX, sewage emergencies can happen from a variety of causes, including aging plumbing, tree root intrusion, municipal line issues, or heavy rain overwhelming the sewer system. Contaminated water spreads fast and can affect flooring, walls, and air quality if not addressed right away, so a quick, professional response is essential to protect your health and your property.

Our local team provides around-the-clock sewage cleanup for homes and businesses, including:

  • Contaminated Water Extraction: Safe removal of sewage and standing water
  • Disinfection & Sanitization: Treating affected areas to eliminate harmful bacteria
  • Controlled Removals: Careful removal of contaminated materials to prevent further spread 
  • Odor Neutralization: Addressing lingering smells at the source, not just masking them
  • Commercial Sewage Response: Fast, discreet service to keep operations running
  • Structural Assessment & Drying: Checking for hidden moisture and preventing mold growth

Because sewage contamination poses real health risks, our technicians follow strict safety protocols and use professional-grade equipment to remove hazards thoroughly rather than just on the surface. We also take care to assess affected materials properly, using controlled removal methods when contaminated flooring, drywall, or other materials need to come out rather than be cleaned in place. 

Sewage emergencies don't wait for a convenient time, and neither do we. Our South Austin team is ready 24/7 to respond quickly, protect your property, and restore a safe, clean environment.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I had a serious problem with toxic black mold ,and Jeremy and his team were fantastic. They were prompt, efficient. And communicative and, most important, they did a great job with a very difficult task. I would recommend them to anyone!

Nancy Nusser

These people were amazing!! Very clean and organized. They did an amazing job covering all our clothes in the closet when the sheet rock needed to be cut out. Every team member was polite and extremely detailed with the job. Nice work Servpro

Tyler Haddock

So Miguel Hector Sabrina Sai, Darwin, Darwin, Darwin, an outstanding job when they were here I highly recommend this company to anybody that wants to use sure pro in the future for water restoration. Thank you for the great job.

Robert Trimble

Quick response and professional service from the start. Jester was fantastic as project manager. Hector and his crew with Nate, Alec, Marco, Darwin, and Andrew made daily check ins and modifications to ensure mitigation went smoothly. Best of all their standards and work were completely in line with insurance expectations and their documentation was top notch.

Austin Manning

⭐⭐⭐⭐⭐ 10/10 — Outstanding Service, Communication & Quality of Work I had an excellent experience with SERVPRO for both water mitigation and mold remediation in my kitchen. From beginning to end, the entire team was professional, responsive, and incredibly easy to work with. I especially want to thank Nick, who was wonderful from the very beginning. I know their team has a lot on their plate, and mine was a relatively small job, but I never once felt like a small customer. Nick made my situation feel just as important as a much larger project. He kept me informed, responded to my questions and concerns, and made sure things kept moving forward. That level of communication and customer service meant a lot to me. The two gentlemen who performed the remediation work were equally wonderful. They were professional, respectful, and took great care of my home throughout the process. They listened to my concerns and were very thoughtful about how the work was performed, making sure everything was remediated thoroughly and correctly. Dealing with water damage and mold in your home is stressful, and having a team that communicates well, listens to you, and genuinely seems to care about doing the job right makes an enormous difference. I couldn’t have been happier with my experience and would absolutely recommend SERVPRO. 10/10 for customer service, communication, professionalism, and quality of work.

Tisa Wheeler

Amazing work!! So appreciative of their fast and great work.

megan skillern

I cannot say enough wonderful things about this ServPro. We recently needed a fast clean up. From the time I contacted them until the job was finished was less than 5 hours. Carlos was very efficient in getting me the quote and information needed and replied graciously to my many texts. Yuli, Rosa and Xai were also very efficient and thorough in cleaning up an unpleasant situation. Going above and beyond when the next morning I realized I needed to retrieve something I had asked them to throw away they not only found it but dropped it off at the site. I really was blown away!

Teri Smith

Got a water leak up stairs, which also impacted my kitchen downstairs. Crew showed up within an hour of me calling and had the place stabilized within a couple hours. They did clean work taking down the walls, insulation, backsplash, and getting the place dried. They checked in every day to see the status. Couldn't ask for more. Shout out to the crew Jester, Juan, Edward and Drew as well as the two men that showed up to stabilize the place after my initial call (sorry, I forgot your names). Great job guys! (No, they don't give discounts for reviews. I wanted to mention this as some places do shady stuff for reviews. I wrote this to help the team and because I am genuinely happy with the service)

Jeremy Amberg

Hector Castro, Jose Pinedo, and Kendra Soto were great. Efficient and friendly!

Izzy El-Ubaydy

About Us

SERVPRO of South Austin is a trusted leader in fire damage restoration, water damage restoration, and mold remediation for homes and businesses throughout the Austin area. We understand how disruptive property damage can be, which is why our team is committed to responding quickly with 24-hour emergency service to restore your property and minimize interruption to your life, working to make it "Like it never even happened."

What sets us apart is the depth of training behind every technician we send to your door. Our team trains extensively at SERVPRO's corporate facility and maintains ongoing IICRC certification in water damage restoration, fire and smoke restoration, and mold remediation, and that training carries through every job, from the initial assessment to the final walkthrough. Combined with years of hands-on experience across residential and commercial restoration projects of every size, we bring both the technical knowledge and the steady, careful service a stressful situation calls for.

Whether it's a single home dealing with water damage or a multi-property commercial loss, we're built to respond. From everyday emergencies to widespread storm and flood damage, our team has the equipment, manpower, and large loss experience to mobilize quickly and manage recovery from start to finish, no matter the size of the event. SERVPRO has been a trusted name in cleanup and restoration since 1967. 

Benjamin D. & Natalie N. Highsmith
Benjamin D. & Natalie N. Highsmith
Owners of SERVPRO of South Austin

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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