Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Sherman / Denison
Our Google Reviews
(903) 893-7166
4.9
(74 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

A sewage backup is one of the most hazardous losses a property in Grayson County can experience, and it is not a cleanup to attempt alone. When a sewer line backs up, a toilet overflows, or storm water forces its way indoors, it brings what the restoration industry classifies as Category Three water, carrying bacteria, viruses, and other dangerous contaminants. SERVPRO of Sherman/Denison is trained, equipped, and ready to handle these situations safely, responding around the clock to homes and businesses across Sherman, Denison, and the surrounding communities. Our crews contain the affected area first, then extract the contaminated water and remove porous materials that cannot be safely salvaged, such as soaked carpet, padding, and drywall. We clean and sanitize every affected surface with professional antimicrobial and disinfecting products, then dry the structure completely and verify it has returned to a safe condition. Our technicians follow OSHA safety standards, including bloodborne pathogen protocols, and carry American Bio Recovery Association certification for biohazard work. We document the loss carefully for your insurance carrier. It is worth knowing that sewage backups often require a separate endorsement on a homeowner policy, and we are glad to help you communicate the scope to your adjuster. From the first containment step through final decontamination, our goal is a clean, safe, fully restored space, made “Like it never even happened.®”

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

​This was our very first time needing Servpro after our kitchen flooded recently. Our Project Manager, Zach, was awesome! He walked us through the entire process, let us know exactly what to expect, and kept us fully informed—which completely put us at ease. This was all brand new to my wife and me, so having someone like Zach made everything run so much smoother. ​We’re now in the second phase (insurance and reconstruction), and what's great about Servpro is that they also handle the construction and work directly with the insurance company, too. Thank you, Servpro Team Shaw, for having such an informative, kind, and hardworking team member! 👏🙌💪

Jorge Orellana

I had a great experience with Servpro. After a water leak in my home, Sean and his crew responded quickly and professionally. They arrived promptly, assessed the damage, and began cleanup right away. I would highly recommend their services!

Tracy Scott

I had a major water leak in my house. Servpro was extremely responsive, the team, David, Dom and Kole were very professional and efficient. They were very responsive and highly qualified and I recommend them highly. Caroline Watteeuw Carlisle.

Caroline Watteeuw

Very impressed with the service team. Zach and Dave were considerate and friendly and very helpful. Would recommend!

Erica Hutchins

Team Shaw water mitigation team was excellent to work with. They communicated clearly every step of the way, answered all my questions, and made sure I understood the process. The crew was professional, punctual, and helpful throughout. It made a stressful situation much easier to handle. I would highly recommend them for their outstanding service and professionalism.

Tanya Simmons

I have been so impressed with Servpro and their team of employees. Tamiru Jones was a delight to see everyday. He was so professional and friendly every time he entered our home. This young man has a bright future. I'm actually going to miss his daily visits! LOL. They all worked hard and took great care of our home. I wish I could give them 10 stars!

Anita Clayton

David and Noah they are a team that kicked in when we had a water mess. It's a doctors office they worked around us. They were always asking if they could assist us. This was a job that could have used 3 or 4 more guys, but they didn't miss a beat and never once complained. Serv Pro Plano the shaw group can be proud of these guys. It is hard to find dedicated employees that are hard working. I hope we never have another flood but if we do i hope David and Noah still work for Ser Pro.

Diann Ambrose

Dave & Noah with servpro Plano, were awesome in the middle of the madness of the flood in our office. They took good care of us throughout the demolition process!

Jaimelyn Staraveci

During a very stressful time with water flooding our house, Zack and Dom came quickly and began working to remedy the situation. They were kind, calm and very knowledgeable. We thank them for their assistance.

Amy Drosche

About Us

When water, fire, smoke, or mold damages your home or business anywhere in Sherman or Denison, SERVPRO of Sherman/Denison responds 24 hours a day, seven days a week, every day of the year. We serve all of Grayson County, including Sherman, Denison, Pottsboro, Whitesboro, Van Alstyne, Bells, Collinsville, Gordonville, Tioga, and Tom Bean, from the historic downtown squares and Austin College in Sherman to the Eisenhower Birthplace and Main Street district in Denison and the marinas and resort communities along Lake Texoma. Our certified local crews know this market, a fast-changing corner of North Texas where new semiconductor plants and housing growth sit alongside lake homes, farmland, and small-town main streets, and they know how fast the region's weather, from the spring storms that drop large hail and spin up tornadoes to the hard winter freezes that burst pipes, can damage a property.

We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.

What sets SERVPRO of Sherman/Denison apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.

As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO® Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like the February 2021 winter storm, when ruptured pipes flooded homes and businesses across North Texas in a single week, or the severe spring hailstorms and tornadoes that move through Grayson County most years. From a Sherman storefront to a Denison lake home on Texoma, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.®”

Derek D. & Gabrielle G. Shaw
Derek D. & Gabrielle G. Shaw
Owners of SERVPRO of Sherman / Denison

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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