SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Park Cities
Our Google Reviews
(214) 522-3000
4.7
(84 reviews)

Service Areas

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

I was very happy with the work that was done - fast and efficient! Jose was great communicating with me and I would highly recommend them! He was able to locate a roofer to help find the source of the leak and then made the room look like new!

Erika Spinazzola

Trent Timmons and Kendrick Claiborne were the best! They were very polite, professional and just plain nice and courteous. Their demeanor was calm, comforting and attentive. They explained in detail all questions I had about their work and this process. They were very careful when moving furniture and other items. They were very kind and understanding with the issues I had in my home, and they were so polite at all times. They were very soft spoken and thorough with my many questions and answered and explained everything to me in language I understood . I was totally comfortable and pleased with their work, work ethic, and their professionalism. I unconditionally recommend these young men for the work they do for this company!

Linda Sorrells

SERVPRO did a fantastic job on the work on my house. George and his colleague did a fantastic job inspecting the hole that was in my ceiling due to a leak. After the assessment, Aaron was so kind and knowledgable about what it would take to patch up the hole and repaint the affected area. He walked me through the different options and was able to get me scheduled very quickly. On the day of repair, Nelson and his Team did a wonderful job on the ceiling. It was originally estimated to take two days (already very quick turnaround) and the Team was able to complete it all (drywall and painting) in one day! From beginning to end, great professional work, would highly recommend.

Kourtney Kern

Aaron Smith was project mgr on my move and his was excellent and most responsible and cooperative.

Sara Crismon

ServPro of Park Cities gave us the assistance we needed from mitigation to completion of repairs. Ajay Mistry made many trips to our home during this process. Ajay was informative, punctual, knowledgeable and courteous. Workers were hard working and courteous.

Sherri Chennault

Aaron Smith was in charge of my situation and he did a wonderful job. He answered all my questions and made a stressful time much easier! He knows his business and is highly efficient.

Sandra McKay

From day one, Aaron Smith with the RECONSTRUCTION side of ServPro was the best thing sent in my direction; he went above and beyond in every possible way. He set foot on the property daily to make sure the tradesmen were moving along with the repairs and that everything was up to par. There were days he might be at my property and there was a package on the doorstep; he would take it inside and send me a picture of where he left the package. Being out of the home physically, I appreciated that. The whole process took just over four months, of which during that time Aaron was joined by Jose Guerrero when it was realized there was also roof damage. When he was here inspecting the roof, Jose realized there was trouble in my swimming pool with the filter that he called to my attention. He made me aware of it, as I wasn't at the property to see it myself; even though it was outside of his scope, because that is just who he is. Aaron Smith and Jose Guerrero made all the difference in how things turned out. Although I used ServPro for the entire claim from water mitigation to reconstruction, the service I would highly recommend is all about the reconstruction project managers. Aaron and Jose take their jobs seriously and wish to see the customer happy. They were honest and upfront throughout the entire process and went above and beyond to ensure the project was completed to my satisfaction. I give five stars, but only to Aaron and Jose; the other departments were not as honest, thorough or knowledgable, in my opinion, which was disappointing. Aaron and Jose are the brightest stars in the ServPro galaxy!

Toni Jackson

Thank you omg Servpro, this was quick and easy service!!

Sebastian Pecina

Bailey helped me out a lot, I will be returning and referring to my family about ServPro! Thank you !!

Sebastian Pecina

About Us

Why SERVPRO of Park Cities?

SERVPRO of Park Cities understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." Our primary focus is to accommodate our customers in their time of need, being faster to any size disaster. We provide 24-hour emergency relief service that assures our highly trained technicians will respond immediately to any restoration or cleaning crisis.

What We Do

SERVPRO of Park Cities specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Park Cities can also mitigate mold and mildew from your home or business.

Our People

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Park Cities.

Locally Owned and Operated

Juan and Alison Zelaya are the owners of SERVPRO of Park Cities. They both have lived in Dallas for more than 15 years. Our customers can rest assured knowing that SERVPRO of Park Cities is locally owned and operated by owners and managers that care about the community. SERVPRO of Park Cities strives to set a positive example of how a company should operate in the fire and water damage restoration industry. We value service, honesty, and mutual respect and strive to live these values each day.

Call Us Today if We Can Serve You

If you would like to schedule service for your home or business, please call today at 214-522-3000.

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Juan & Alison Zelaya
Juan & Alison Zelaya
Owners of SERVPRO of Park Cities

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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