Carrie Kelley, Brandon Wilson, A. Jordan & Jason Kelley
Carrie Kelley, Brandon Wilson, A. Jordan & Jason Kelley
Owners of SERVPRO of Paris

Meet Our Team

All it takes is one call to SERVPRO of Paris. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Paris
Our Google Reviews
(903) 784-2700
4.8
(114 reviews)
Meet our Team. Here to Help 24/7
  • Rachel Brown, team member at SERVPRO of Paris

    Rachel Brown

    Rachel Brown serves as the Administrative Assistant at SERVPRO of Paris, TX, where she plays a vital role in ensuring the smooth operation of our office. Since joining the team, Rachel has been the backbone of our administrative functions, providing essential support to both the management team and field staff.

    Key Responsibilities:

    • Managing day-to-day office operations, including scheduling, record-keeping, and client communications.
    • Assisting with the coordination of restoration projects by handling documentation, job files, and customer inquiries.
    • Supporting the management team with administrative tasks, ensuring efficient workflow and organization.
    • Serving as the first point of contact for clients, providing exceptional customer service and addressing their needs promptly.

    Why We Value Rachel:

    Rachel's attention to detail, organizational skills, and dedication to customer service make her an indispensable part of the SERVPRO of Paris, TX team. Her ability to manage the administrative side of our operations ensures that everything runs smoothly, allowing our team to focus on delivering top-quality restoration services.

  • Kaitlyn Frazier , team member at SERVPRO of Paris

    Kaitlyn Frazier

    Kaitlyn Frazier leads the administrative operations at SERVPRO of Paris, TX, where her role as Office Manager is central to maintaining the efficiency and organization of our daily business activities. Since joining our team, Kaitlyn has been a driving force in streamlining office processes and ensuring that everything behind the scenes runs smoothly.

    Key Responsibilities:

    • Administrative Leadership: Kaitlyn directs all office operations, from coordinating schedules to overseeing client communications, ensuring that the administrative team operates with precision.
    • Process Improvement: She is responsible for identifying and implementing office procedures that enhance productivity, making sure that our operations are both efficient and effective.
    • Team Coordination: Kaitlyn works closely with the management and production teams to synchronize efforts, ensuring that projects move forward without delays or issues.
    • Financial Oversight: She also manages billing and financial records, ensuring accuracy and compliance with company policies.

    Why We Value Kaitlyn: Kaitlyn’s role is crucial to the smooth operation of SERVPRO of Paris, TX. Her ability to manage the intricate details of office administration allows our team to focus on delivering exceptional restoration services. Her commitment to improving office processes and supporting her colleagues makes her an invaluable part of our success.

What our
customers are saying

Delvin Young was extremely easy to work with in this process. He and his crew paid great attention to detail and worked very quickly.

Lee Wilson

We could not have chosen better people for our project. Jesse is fantastic and I am so amazed how well he managed everything from start to finish. Delvin worked so well with us and explained everything that was going on each step of the way. They have done a fantastic job and I have no complaints at all. Very nice people and very professional.

Gail Chilton

Tydon McGill with SERVEPRO of Paris TX, is completely professional, clean and very knowledgeable and pleasant to work with. If needed their service again I would recommend him be the project manager and lead the project. Great job all the way around.

Rodney Skinner

Did not take all trash on clean up.Found nails in driveway.The boss of crew never came around to talk to us.Charged us for lights they broke.Put us off all the time.Got the itemized charges and was shocked.Workers picked up our check not the crew boss.Why would the crew boss not pick up check and send a worker?Thank you to the crew that repaired our house.Good job guys.Some bosses have great crews that really care about their jobs and the people they work for.We give crew 5 stars not Jesse.

Deb

The Servpro team has been great to work with! They came quickly that night to rescue us from our water emergency. Jason and crew were the first ones to start the drying process even though they had already had a long Saturday. Ty checked up on us everyday for the week to make sure everything was going well. Delvin made sure the drying was complete. They were all polite, professional and easy to work with. Thanks for an excellent job, guys! Well done!

Susan Young

Had to call ServPro last weekend. The crew from Paris came out quickly and got started right away. They were professional and a pleasure to work with. While I would have preferred not to have water damage,we knew we were in good hands. Delvin and his crew did a great job.

LaDonna Ross

We had a water leak at our lake house that we weren't aware of for weeks. Our adjuster recommended ServPro and allowed me to retain them quickly without an estimate due to their trust in ServPro. Delvin and his crew were responsive and communicative throughout the process. Very helpful and explained everything along the way. I would highly recommend them.

Dale Hageman

Delvin, the Production Manager, was absolutely the best person to help guide us through this entire process. He was extremely knowledgeable, professional, and respectful every step of the way. He took the time to explain everything clearly, answered all of our questions, and made a very stressful situation much easier to navigate. His communication was excellent, and you could tell he genuinely cared about making sure things were handled properly. Delvin went above and beyond to ensure we felt informed and supported throughout the process, and his dedication and customer service truly stood out. As well, every person I spoke with throughout the process was respectful, courteous, and professional, which made the overall experience much more positive during a difficult time.

Chelsea Mooneyham

I contacted Servpro in Durant/Paris about cleaning the ductwork in our 1971 home. We recently moved into and the air ducts have never been cleaned. So you can imagine how bad they were!! My husband has severe respiratory problems. I explained that to Megan and Dakota understood that it needed to be done as soon as possible. I called on Thursday afternoon, Monday morning Jamal and Babs were here ready to work! And work they did!! Arrived at 10:15 and stayed till every Air ducts had been cleaned out, every vent was scrubbed and cleaned. Then they vacuumed up and wiped down the areas. It took 2 1/2 almost 3 hours! Very detailed work! We immediately could tell a difference once we turn the unit back on!! Slept better that night and we have in a while. Don’t hesitate to call…..wonderful wonderful folks!!!! Thank you!!

Sandra Potts

About Us

Property damage can wreak havoc on your emotions and home or business. Thankfully SERVPRO of Paris understands the stress and worry that comes with a fire or water damage and the disruption it causes your life. Our goal is to help minimize the interruption to your life and quickly make it “Like it never even happened.”

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. As a member of a network of over 2,000 franchises in the United States and Canada, SERVPRO of Paris is equipped to handle residential and commercial damages of all sizes. 

SERVPRO of Paris specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Paris can also mitigate mold and mildew from your home or business. We work hard to make sure the customer is always first and that your experience with us as stress free as possible. We provide our customers with 24/7 service, 365 days a year, professional inspections, free estimates, and can even help with your insurance claim.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Paris.

We are available 24 hours a day, 7 days a week, and look forward to being of service to you and your property in your time of need. If you would like to schedule service for your home or business, please call today!


Carrie Kelley, Brandon Wilson, A. Jordan & Jason Kelley
Carrie Kelley, Brandon Wilson, A. Jordan & Jason Kelley
Owners of SERVPRO of Paris

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test