Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Northwest San Antonio
Our Google Reviews
(210) 521-3313
4.9
(658 reviews)

Service Areas

San Antonio, TX

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Northwest San Antonio we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We had a good experience with Servpro. Simon, Steve and Harun did a really good job and were great work with.

Angie

Danny, Miguel, Anthony, and Simon! Excellent job of mitigation and demo!!

T Sellers

We had a water leak and had to empty two room of our house. Rosemary did our pack out and she did such a fantastic job!!! She was super friendly and very professional!! She packed our stuff up in no time!! And she even swept the floors!! What great service!! I can see why USAA recommends your company! Anthony and Miguel also came and moved all of our stuff to the storage units in our driveway. They took great care with our things and very friendly and professional as well. Great experience and I highly recommend them!

Yvette Porter

Danny and Reuben were very knowledgeable, and did a great job explaining everything to us and were very professional. They were on time and really efficient with everything they did. Highly recommend!!

Pam R

Danny gave us great communication and service!

Eric Villa

Simon Anthony and Amber are wonderful, friendly and efficient

mark jones

Miguel and Anthony did an amazing job cleaning up after I had water damage from an ac unit problem. They were very professional and courteous!

Christye Mcglothlin

Fast and efficient. Took care of the house while also respecting the house by covering things, taking shoes off, etc. Simon, Anthony, and Danny helped me out quick. Can’t wait for the job to be finished. Very professional team.

Ahlberg Gaming

Gary, Justice,Simon and Anthony were fantastic!!!

Ann Callahan

About Us

Since 2000, SERVPRO of Northwest San Antonio has proudly served San Antonio and the surrounding communities, bringing a servant’s heart approach to every project. We specialize in the cleanup and restoration of residential and commercial properties that have been impacted by fire, smoke, water, or storm damage. Our comprehensive services also include mold and mildew remediation, vandalism cleanup, and advanced disinfecting solutions.

We understand that property damage can be overwhelming, no matter the size or scope. That’s why we’re available 24/7, every day of the year, to respond quickly and effectively to your emergency. Whether you’re dealing with a small water leak or significant storm damage, our highly trained team is here to help you restore your property and peace of mind.

All of our technicians are IICRC Certified, ensuring that our work consistently meets industry standards for quality and safety. With extensive hands-on training and years of experience, our team is equipped to handle even the most challenging restoration and cleanup tasks. We also stay up-to-date on the latest technology and techniques, so you can trust that your property is in capable hands after any disaster.

At SERVPRO of Northwest San Antonio, we are committed to being your trusted partner in restoration. From the initial emergency response to the final stages of cleanup and reconstruction, our team is with you every step of the way. With our dedication to excellent service and a community-centered approach, we’re Here to Help® when you need it most.

Greg & Tammie Hall
Greg & Tammie Hall
Owners of SERVPRO of Northwest San Antonio

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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