Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Northwest Dallas
Our Google Reviews
(214) 361-7887
4.7
(86 reviews)

Service Areas

Your Local Fire Restoration Company

A fire turns a normal day upside down, and the damage it leaves behind extends far past the burned area. In homes and businesses across Northwest Dallas, kitchen fires, electrical and wiring faults, dryer fires, fireplace and chimney fires, and commercial fires each create their own mix of char, soot, smoke film, and persistent odor. When fire strikes, SERVPRO of Northwest Dallas is ready to help you recover, serving the Northwest Dallas area and the surrounding Dallas County communities. We respond around the clock. After securing the property, we address the water damage that firefighting almost always leaves behind, then clean soot and smoke residue from structure and contents, remove materials that cannot be saved, and treat odor at its source rather than covering it up. Our fire damage restoration uses professional equipment, including hydroxyl generators and thermal foggers, that neutralizes smoke odor down to the molecular level. Our technicians hold IICRC Fire and Smoke Restoration and Odor Control certifications, so the work follows established, industry recognized methods. We document each phase in detail for your insurance carrier and coordinate the scope with your adjuster, so your recovery keeps moving and your property and your sense of home are restored, made “Like it never even happened.® ”

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services

Soot and Odor Inspections

A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry

Odor Removal

When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.  

  • Mold smell removal 
  • Fire smoke odor removal 
  • Cigarette and cigar smoke removal 
  • Pet odors and more 

Packout and Contents Restoration

A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Northwest Dallas is here to help protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.

What our
customers are saying

Thanks Hayden and Brooks for the all the information. Appreciate all that you guys do for the industry. Cheers !

AJ

Shout out to Jacob Lewis for doing a superb job at my mother's house, he and his crew were very efficient at packing out so she can get back to normal asap. Thank you Jacob for a wonderful job. E. Braggs

ELGIN BRAGGS

A big shout out to Jacob Lewis for being so professional and efficient. He was always informative, he and his team did an excellent job getting my mother in law house packed and stored. KUDOS!! C. Braggs

catherine braggs

Aaron was wonderful to work with on our clean out and deep clean condo project. True team was on time and we are satisfied with the work. Aaron was understanding to all our requests and the sensibility of our situation.

Gwen Thomason

This is the best remediation and water restoration company in Texas hands-down.

Eric D

Brent Davis and his crew went out of their way to make sure my crisis was handled both professionally and with care and concern.

Justin Odell

Brent and his team are amazing! Brent answered all of my questions. I was blown away by the level of customer service I was given. The staff was incredibly attentive and made sure all my needs were met. Brent and Servpro are the best.

Marci Terrill

Shoutout to Servpro for coming out on New Year’s eve, away from their family and friends to help me during a major flood crisis after just moving into my new home. These guys made me feel at ease and did a great job handling a tough situation. Special thanks to Brooks and Fernando for their exceptional professionalism and kindness.

Taylour Smith

Timely, professional, thorough, and good communication throughout! I work in the insurance industry and ServPro NW Dallas was at the top of my list when experiencing my own water loss. Very pleased with the experience, and highly recommend them!

B H

About Us

When water, fire, smoke, or mold damages your home or business anywhere in Northwest Dallas, SERVPRO of Northwest Dallas responds 24 hours a day, seven days a week, every day of the year. We serve Northwest Dallas and the area around Bachman Lake and Dallas Love Field, from the midcentury neighborhoods off Marsh Lane to the apartment communities near the lake and the commercial corridors along Webb Chapel Road and Walnut Hill Lane. Our certified local crews know this market, a dense, established slice of Dallas County where midcentury homes, apartment communities, and retail strips line the major corridors, and they know how fast North Texas weather, from the spring storms that drop large hail and spin up tornadoes to the hard winter freezes that burst pipes, can damage a property.

We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.

What sets SERVPRO of Northwest Dallas apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.

As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like the February 2021 winter storm, when ruptured pipes flooded homes and businesses across the Dallas-Fort Worth area in a single week, or the severe spring hailstorms and tornadoes that move through Dallas County most years. From an office near Dallas Love Field to a family home near Bachman Lake, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.® ”

Derek D. & Gabrielle G. Shaw
Derek D. & Gabrielle G. Shaw
Owners of SERVPRO of Northwest Dallas

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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