Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of McKinney
Our Google Reviews
(469) 714-4955
5.0
(7 reviews)

Service Areas

McKinney, TX

Why Choose SERVPRO® for Sewage Cleanup?

Hour one. Contaminated water is on the floor and spreading into whatever will absorb it. Carpet and pad take it immediately. This is Category 3 water, carrying bacteria and pathogens, and everyone should be out of the affected area.

Hour six. Wicking has moved water up into drywall, and it has traveled under baseboards and along wall cavities into rooms that look dry. The visible footprint is no longer the actual footprint.

Day one. Bacterial growth is well underway in absorbed materials. Odor is establishing. Anything porous that took contaminated water is now a removal item rather than a cleaning item, no matter how it looks.

Day three. Mold growth becomes likely in materials that stayed wet. The scope has expanded from a cleanup to a cleanup plus a remediation, and the cost has roughly doubled.

Week two. Odor has set into framing and subfloor. Contamination has likely reached the HVAC system if it was running.

SERVPRO of McKinney contains the affected area first so nothing spreads, removes and disposes of affected materials under the appropriate requirements, treats remaining surfaces with antimicrobial products, then dries and verifies before anything is rebuilt.

The reason we push hard on response time here is that the curve above is steep and it does not flatten.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

The best Forte &Justin

sheila johnson

We’re so grateful to the SERVPRO team for handling our water damage as quickly and efficiently as possible! Huge thank you to Zac, Justin, Brandon, Heather, Edwin, and Forte for treating us and our home with respect and kindness during a stressful time.

Holly and Sam Berger

The Servpro team that came to our home due to a water leak from our dishwasher were very kind, caring, knowledgeable and professional. They came on different days for various reasons and did an excellent job. We want to commend team Wilson for a job well done: Zac, Forte, Brandon, Heather, Justin and Edwin.

Bruce Kennedy

They responded quickly to our call about flooding in our home. When they arrived they were professional & helpful. Having their help on a really bad day made it a tad more manageable. The work done & the follow up to dry out our home was great!

Bethany Luke

Very pleased with the service offered by ServPro. Zach came in, explained the process, we got demo scheduled, and everything went off smooth as could be. I hope I do not have to use them again but will reach out without hesitation if I do

Brandon Johnson

We had a middle-of-the-night disaster at 12:15 AM on a Sunday when the expansion tank on our attic hot water heater catastrophically failed. Water came pouring down through the ceiling, flooding our bedroom and bathroom. Thankfully there was a shutoff valve in the attic, but the damage was already done. I called our insurance company, then immediately called ServPro. I’d seen their trucks at other major water damage jobs in the area, plus their strong ratings and 24/7 availability made the choice easy. I was on the phone with them by 12:50 AM, and they arrived at our house by 2:00 AM. The crew jumped right in — setting up industrial fans and dehumidifiers, pulling soaked insulation from the attic, and extracting water. They worked until everything was under control and were out by around 4 AM. They returned Monday morning, opened up the walls and ceiling, removed more wet insulation, and continued monitoring and drying the house every day until it was completely dry. Zac and the entire crew were outstanding — professional, hardworking, and genuinely caring. This all happened right before the 4th of July, and thanks to them we were able to dry out and clean up in time for our big family party. We still have the repairs to do, but it’s comforting to know ServPro can handle that too if we choose. I’m extremely grateful they were there and ready to go in the middle of the night. Highly recommend ServPro — they truly deliver when it matters most.

Jason Anglin

About Us

SERVPRO of McKinney is part of SERVPRO Team Wilson. The Wilson family entered the SERVPRO system in 1999, and Benji and Brady Wilson have served as Operating General Managers since 2007, building the group across Texas and Alabama on repeat business and referral.

McKinney is a different kind of market than most of what Team Wilson serves. The city has roughly tripled in population this century, which means a nineteenth-century downtown square sits a few miles from subdivisions finished last year, and both are in our service area. A masonry building on Louisiana Street and a two year old home in a master planned community fail in completely different ways, and knowing the difference is most of the job.

North Texas also runs a distinct calendar. Freeze events break pipes in January. Hail season runs spring into early summer. That rhythm shapes how we staff and what equipment we keep ready.

SERVPRO of McKinney understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Our staff is highly trained in property damage restoration, from initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification. When an event exceeds what one location can staff, Team Wilson crews and equipment from sister franchises are available.

Backed by a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of McKinney.

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

David Benjamin & Phillip Brady Wilson
David Benjamin & Phillip Brady Wilson
Owners of SERVPRO of McKinney

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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