SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Lake Travis, Lakeway
Our Google Reviews
(512) 318-2201
4.9
(40 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Working with Nathan was awesome. Very informal very studious and punctual great customer service.

Patricia Joseph

Nathan was extremely professional and knowledgeable about his trade. The whole crew was amazing too! I couldn't ask for a people to help in our situation. Thank you so much!!!

Mandi Moore

I have three kids and was going to be late for my appointment. I called the office and spoke with Nathan and told him I would be late and without hesitation he told me it was ok and they would fit me in. I spoke with Nathan in the office again when I arrived and then dealt with Patricia and Sara downstairs. Everyone was very respectful, nice and knowledgeable even with my three crazy kids running around. Servpro and their team saved the day!

Olivia Gard

Servpro went above and beyond to help us manage water damage in a storage unit. Nathan was friendly and worked hard (managed the situation through a FaceTime phone call) to ensure we were satisfied with the process and their work. I would highly recommend using Servpro, specifically Nathan and his team, to handle any situation. Many thanks to Nathan and his crew for working with us through this stressful situation!

Jennifer Gaona

I received a notice that my unit might have water damage and was out of town. Nathan FaceTimed me, as requested by me, and went through all my items and then sent photos of so I could file a claim. He was very nice and took his time with my belongings. I’m glad Nathan and servpro were there to handle this situation. I would trust them in any situation.

Ricardo Bosco

I walked into the office of Extra Space not knowing too much of what was going on. Nathan was in the office when I got there and I am glad he was there. He explained the process with a calm demeanor and knowledge and walked me to my unit. I had a significant amount of damage and did not have a way to take my wet stuff with me. He allowed me to reschedule and helped me through the entire process. Without him this would have been a mess and a lot more work for me. Servpro helped load items, throw away items and re pack everything. Thank you Nathan and thank you Servpro!

Rosa Barreto

We received an email stating our unit flooded and were very scared. After meeting Nathan and his crew and going through our stuff our nerves calmed. We did lose a lot of our stuff but the Servpro team made this troubling moment a lot easier. I don’t know what we would have done if they were not there. Could not recommend a better team.

Carolina Artigas

“Our unit flooded and we lost a lot of items in the unit but Nathan and his crew did an excellent job helping us through this difficult time. Would definitely recommend to anyone”

Samantha Coggins

We recently experienced an unfortunate leak that caused water damage in our storage units, and SERVPRO was fantastic to work with throughout the entire process. Their team made a stressful situation much easier to manage. A special thank you to Nathan, who was incredibly knowledgeable and took the time to explain every step of the mitigation process. His expertise and attention to detail gave us confidence that everything was being handled properly. We truly appreciate the professionalism and customer service provided by SERVPRO and would highly recommend them to anyone dealing with water damage.

Bethany Bernhoft Chappie

About Us

SERVPRO of Lake Travis/Lakeway was established in 1992 to service the local community’s restoration needs. When the company was founded, it was built on principles: hard work, proper training, and customer service. Without these fundamental principles, we would not have been able to provide almost 30 years of service to our Lake Travis/Lakeway community. As of Summer 2023, William Love, Jim Metteauer, and Taylor Rosson purchased the franchise from a long-standing SERVPRO operator. Growing up on the Mississippi coast, William and Taylor lived through Hurricane Katrina and experienced major water damage. We understand what it is like to go through these trying times. Should you experience a loss at your home or property, we would be honored to assist in your restoration needs.


Water damage is a staple of our business. Due to our size, we have national contracts with multinational insurance companies and property management firms. Water damage can strike a home or business anytime, and we are always prepared to help. SERVPRO of Lake Travis/Lakeway has a crew on call 24/7 to assist the needs of those in emergencies. From water damage at your Lake Travis area home to water damage in a commercial building in the downtown area, we have the experience and training to mitigate these losses quickly. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, and 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of Lake Travis/Lakeway pride ourselves on exceeding these standards.


Fire damages are common in our old homes and businesses in Austin and the surrounding areas. Our community boasts many beautiful homes built in the 1900s but these homes can have dated electrical systems leaving them more susceptible to fire damage. SERVPRO of Lake Travis/Lakeway will respond to your home or place of business and provide a full scope of work for the fire loss. We will work with your insurance company to ensure the proper storage of your belongings while your property is restored.


If you have a need for water, fire, or mold restoration work in the Lake Travis/Lakeway area, please call SERVPRO where we will treat you like family.


Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Alan Bregman, William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer, James M. Bertini Sr.
Alan Bregman, William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer, James M. Bertini Sr.
Owners of SERVPRO of Lake Travis, Lakeway

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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