A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Helotes and Leon Springs
Our Google Reviews
(210) 973-7636
5.0
(26 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

I recently used Servpro for deodorization after an unfortunate incident between a skunk and my dog that resulted in him running through the doggy door throughout my home sufficiently permeating the house with skunk smell. My house was filled with such a strong smell I felt like I pepper sprayed myself. I called Servpro and they were happy to help. They provided prompt, and friendly service. My house is completely rid of the odor and I can return to being comfortable in my home again. 10/10 recommend!

Nina Lopez

I received Servpro’s services with a collapsed ceiling due to water damage. Pedro and his team were speedy and communicative with an attention to detail to ensure quality service! They came out mid-week and were quick to begin working on it, and repaired everything in just a matter of days. April was also a big help in meeting with me about the ceiling fan replacement. I cannot recommend them enough!

Rebecca Mendoza

We had a fire in our garages and adjoining gym room that left the walls and ceilings of all three rooms badly damaged. Pedro was a huge help from the start, coordinating everything with the insurance company and guiding us through every step of the renovation. Once we gave the go-ahead, he and his team worked tirelessly—six days a week—and made sure to involve us in all the little details that come with a renovation: where to place outlets and switches, paint colors, and so on. In the end, everything was finished on time, within budget, and exactly as we hoped. The workers were always polite, respectful, and willing to listen to any questions or concerns we had. Of course, dealing with the aftermath of a fire is never easy, but Pedro and his team made the whole process as smooth and stress-free as it could possibly be.

Rosella Serinelli

Helped us with a major leak and damages from a ceiling collapse. Took a week or two but was very good with timing and communication.

Marcos Mendoza

Matthew and Benjamin did an amazing job. They came in during an emergency water damage after hours wishing 1 hour. These two guys provided excellent costumer service and well mannered. Definitely recommend. Thank you so much

Deborah De Los Santos

REVISED 15FEB23: No change in my assessment of the initial contact and service teams. However, their billing department is unprofessional bordering on harassment. - I received an eMailed invoice within 24hrs of work completion. On this invoice it listed, "NET 30", meaning the bill needed to be paid within 30 days of receipt. Starting 48hrs after work completion, the daily eMails and phone calls asking for payment began. In that their invoice discloses a 4% surcharge on all credit card payments and it is a NET 30 billing, it is rude, distrustful, and annoying to be hounded without granting a reasonable time for customers to arrange and enact their payments. What makes this even more deplorable is their service is disaster recovery, where frequently families have multiple unplanned fiscal burdens and are working with other vendor and wrestling with insurance companies. A little patience, grace, and added professionalism goes a long way. ORIGINAL REVIEW: Polite, professional, and rapid response to our water heater leak. Raul & Francisco were on site in less time than dispatch predicted. They explained each step, were respectful of our home, and ensured everything was in place & the next steps set up before departing.

Larry B

Great company. We had a water damage at our office. They responded quickly and helped us get our office back open the next day. Thank you so much for your assistance. I would highly recommend them.

Kristina Norlander

Great work by an awesome staff. Everyone from the office was very helpful. The technicians were experts on everything they they did. Couldn’t have been better in handling the water damage to my home.

Aarron V

Awesome team. Unfortunately I had to go through the experience of choosing the wrong company first, but Servpro was amazingly sympathetic to our troubles. They showed us exactly what their recommendadtions for remediation were, and even highlighted some of the good work of the previous company had done to help put us at ease. The speed at which our home was put back in order was astounding and my family is finally back to normal. Thanks SERVPRO!

David Cook

About Us

Hello and welcome to SERVPRO of Helotes of Leon Springs where we specialize in both residential and commercial: water damage restoration, fire damage restoration, mold remediation, trauma scene clean up, post construction clean up, bio hazard clean up, and other deep cleaning needs. My name is Austin Tonroy and I am the owner of SERVPRO of Helotes Leon Springs, SERVPRO franchise owner for over 20 years.  For twenty years, we have been working hard to earn your trust, confidence, and positive recommendations to your friends and family.  At SERVPRO of Helotes and Leon Springs, we are mold certified as well as IICRC certified, so you can feel at ease knowing your home is in the hands of professionals.  Call today; we would love to hear from you. 

Andrew Austin Tonroy, Gary Alan Konke Jr., Emily C. Masters
Andrew Austin Tonroy, Gary Alan Konke Jr., Emily C. Masters
Owners of SERVPRO of Helotes and Leon Springs

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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