Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Greater Waco
Our Google Reviews
(254) 224-5999
4.9
(116 reviews)

Service Areas

Waco, TX | Woodway, TX | Hewitt, TX | China Spring, TX | Beverly Hills, TX | Robinson, TX | Lacy Lakeview, TX | Bellmead, TX

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Greater Waco we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Saved us with a last minute carpet cleaning of our new house! Fantastic job and very professional!

Mandi Roberts

Awesome company! We had an emergency on a Sunday. I called the owner, who explained in detail that there would be weekend charges. But we couldn't go to bed until all the glass was cleaned up. They were in on a very short time, and Reuben did agreat job.

Sharon Myers

Thank you for taking care of my family

william weaver

Showed up on time. Was knowledgeable and friendly.

Katie Beaird

Great service, quick response!

Raymond Lucien

We had a very good experience with SERVPRO of Greater Waco. They utilized an ozone treatment, as well as their specialty cleaning, on a vintage bookcase that had been exposed to prolonged indoor cigarette use. (We purchased the bookcase online without being told that it had been damaged in that way, and we did not want to paint over it as it matches other pieces we already own.) The treatments have lessened the smell of smoke more than anything else we had tried, to the point of being barely detectable, and the wood gleams after the cleaning. All of the staff members were courteous and promptly got back to us whenever we had questions; the pick-up and drop-off of the bookcase were smooth and quick as well. We recommend them highly and would use their services again!

Matt Fendt

They have been nothing short of amazing! They came out on a holiday to help us when our downstairs flooded. They stayed until everything was moved and water was handled. Their service is top notch! I really can’t recommend them enough! Call them! You won’t be disappointed!

Jana Stagner

I can't say enough good things about SERPRO of Greater Waco! They were very communicative, responsive, and took the time to explain everything in detail. And above all, they were honest!!! Integrity is hard to find sometimes but you will find it working with them! I highly recommend them!!!

Jack Miller

I contacted ServPro of Greater Waco to have the carpets in our house cleaned. Teddy worked with us to get us scheduled within 1 week of inquiry. He was very knowledgeable about the products and process, how to prepare the rooms and what to expect during and after the cleaning. On the day of our cleaning, the ServPro team was on time, professional, and done in about 2 hours. They conducted a walk through before and after the work was completed. Our carpets look and smell great! We will definitely be using ServPro of Greater Waco again!

Kayla Deuire

About Us

From total home floods, to traveling to a disaster impacted area; from fires to large commercial losses SERVPRO® of Greater Waco is dedicated to proving our motto: “Like it never even happened.” We strive to offer the highest standards period in the Waco area and in the restoration industry in general. Our local reputation is the reason SERVPRO® of Greater Waco is the premier water, fire, mold, biohazard, and commercial remediation service in Waco and the surrounding areas. If you want to fact check us, look at our 50+ 5-Star reviews on Google, Yelp, Bing, and Facebook. SERVPRO® of Greater Waco is the highest rated restoration company in the area by our customers. If your home or business suffers from a loss make sure you settle for nothing less than the best.

Jimmy & Gina York, Theodore R. & Kimberly A. Moore, Patrick T. & Joanna M. Cory
Jimmy & Gina York, Theodore R. & Kimberly A. Moore, Patrick T. & Joanna M. Cory
Owners of SERVPRO of Greater Waco

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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