SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Galveston Island / Lake Jackson
Our Google Reviews
(409) 762-4411
4.9
(119 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

Our Biohazard Experience

When most people think about biohazard, they think toxic chemicals.  We not only take care of that for example, we recently had to dispose of many chemicals in a school science lab as they were preparing to remodel the building. However, the most common type of biohazard we encounter is the cleaning of the remains of a body or crime scene. This is a very hard and often difficult time for families. We take great care and discretion in these matters. Often, a loved one passes and is unreported for days or weeks. After the officials investigate and remove the loved one, we come in and clean and deodorize the property to better than before conditions. Most people also do not realize that this is usually covered by the home owner’s insurance. Click here to see a before and after of a biohazard job that we completed.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Clayton did a great job with the mitigation as well as communication. Glad to have good support in this unfortunate situation.

Vincent Collier

Very professional and helpful. They made an extra effort to make sure my pets were safe during mitigation

Patricia Mcdonald

So grateful to have Clayton’s help! Very informative and helpful! It made this stressful time seem better.

Tonya Pray

We recently used Servpro for mitigation for our home after a water disaster. Clayton Cole came to the rescue and did EXCELLENT work! He provided outstanding customer service. He listened to our needs and keep us informed every step of the way , even through our busy work schedules. This was our first rodeo and Clayton and his team did great work. I would highly recommend Servpro for your mitigation services.

Brian Williams

Clayton & Co were such an awesome team to work with! Super professional, timely every time, and communicated what to expect clearly. Delivered exactly what they promised.

Lindsey White

Responded quickly, pleasant to work with..Will use for more repairs needed.

Jamie Lopez

We have used ServePro in the past. Recently, we needed a camper cleaned, deordorized, and sanitized as well as all items removed. Veronica Alvarado was an excellent communicator and responded timely. Her team, Lily and Rebecca, were professional, effective and efficient. We are very pleased, once again, and will use ServePro in the future!

Sylvia Harris

If we could give 10 stars, we would! Cannot say enough good things about our experience with Servpro. From the very beginning to end and top to bottom, everything was first class. Attentive, responsive, professional and timely. Worth every penny for the level of work and service that was provided. Remediation and total put back was perfection.

rcsmbs

I was at a loss when my ceiling started leaking Thursday of last week. This company was the biggest blessing. They are so fast, so professional, cleaned up all the mess, and made this whole process so much smoother. I highly recommend and would use them again in a heartbeat if I had another emergency!

Lindsay Barckholtz

About Us

About the Owners

My career with SERVPRO started by accident. My husband and friends were adjusters in the insurance business. At that time, mold remediation was a very hot topic in Houston and my husband and I decided to jump into the businesses and purchase a SERVPRO franchise. We wanted to take the risk and try entrepreneurship to truly help our community. With that, we purchased with the SERVPRO of Bellaire location. I found that I had a chance to really make a difference and help people in one of the most stressful times of their life. My most recent SERVPRO franchise that I have purchased is SERVPRO of Galveston Island / Lake Jackson in 2005.

With over 16 years in the business, I now have a vast array of knowledge on water damage, fire damage, mold damage and growth, professional cleaning and full remediation. I have been blessed to have meet so many great people along the way in both customers and employees. I am especially proud of the over 13 years of licensed mold remediation work we’ve done and the fact that we were one of the first businesses to be licensed to do so!

My goal for these franchises is to provide the best level of customer service and an excellent experience through such a difficult time for people. The destruction of a person’s property is an overwhelming time with so many issues that need to be handled.  As a result of my customer focused approach, we now employee over 25 people with interviews conducted almost daily to add to our growing enterprise. Business is booming and I couldn’t be happier with where we are today!

-Kristina Norlander

                Aggie Class of ‘91

About the Business

SERVPRO of Galveston Island/Lake Jackson understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." 

SERVPRO of Galveston Island/Lake Jackson specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Galveston Island/Lake Jackson can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. Take a look at some of our individual employees here for a better understanding of each of their unique skill sets and longevity with our company! From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Galveston Island/Lake Jackson.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

About the Website

My name is Dave Wolf and you can read more about me here. I am tasked with providing fresh content like updated before and after pictures, blogs, videos and basically everything you see on the site. I strive to keep our website up to date and with a local feel so that our local community knows we are not only a part of that community but that we are here for it when an unfortunate incident occurs. If at any time you feel that I could be doing anything better to have a website you feel is running at its best feel, free to reach out to me personally at dwolf@SERVPRObellaire.com.

Kristina & Tom Norlander
Kristina & Tom Norlander
Owners of SERVPRO of Galveston Island / Lake Jackson

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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