Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Downtown Fort Worth - Team Shaw
Our Google Reviews
(682) 285-9994
4.8
(71 reviews)

Service Areas

Fort Worth, TX

Why Choose SERVPRO® for Sewage Cleanup?

A sewage backup is one of the most hazardous losses a property in Downtown Fort Worth can experience, and it is not a cleanup to attempt alone. When a sewer line backs up, a toilet overflows in a high-rise stack, or storm water forces its way indoors, it brings what the restoration industry classifies as Category Three water, carrying bacteria, viruses, and other dangerous contaminants. SERVPRO of Downtown Fort Worth/Team Shaw is trained, equipped, and ready to handle these situations safely, responding around the clock to homes and businesses across the city center. Our crews contain the affected area first, then extract the contaminated water and remove porous materials that cannot be safely salvaged, such as soaked carpet, padding, and drywall. We clean and sanitize every affected surface with professional antimicrobial and disinfecting products, then dry the structure completely and verify it has returned to a safe condition. Our technicians follow OSHA safety standards, including bloodborne pathogen protocols, and carry American Bio Recovery Association certification for biohazard work. We document the loss carefully for your insurance carrier. It is worth knowing that sewage backups often require a separate endorsement on a property policy, and we are glad to help you communicate the scope to your adjuster. From the first containment step through final decontamination, our goal is a clean, safe, fully restored space, made “Like it never even happened.® ”

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg

Avoid all contact with sewage-contaminated water

Bulls_Eye_ALT_2.svg

Turn off the main water supply to prevent additional flow

Bulls_Eye_ALT_2.svg

Shut down HVAC systems to stop contaminated air from circulating

Bulls_Eye_ALT_2.svg

Evacuate people and pets from affected areas

Bulls_Eye_ALT_2.svg

Call SERVPRO immediately for professional cleanup

Bulls_Eye_ALT_2.svg

Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Great service today from Zach and Victor! They were thoughtful & very knowledgeable. Showed up quickly and did a thorough inspection. Highly recommend them. We felt like we truly mattered to them today. Thank you Zach & Victor!

Eileen L

I called in with a leak situation that required immediate review. Their technician Sean was professional and very knowledgeable. He explained the moisture remediation process thoroughly.

Shawnie Dohner

We came home after a week out of town to a water leak caused by a leaky faucet. Sean Killingsworth of Servpro did an excellent job of explaining what needed to be done, installed dehumidifiers, and his team came back and carefully removed all the flooring and baseboards, saving cabinet facia, drawers and doors. Now we have a dry clean concrete floor in the kitchen, no collateral damage to drywalls, and are ready for reconstruction. While still painful, his team made the first step less stressful with their professionalism. Thanks Sean!

S Iyer

Sean and his team were great! They were responsive, navigated me through the process, and showed up exactly when they said they would. Highly recommend.

MLee 123

Joseph and Team Shaw made an inconvenient and destructive water leak in my home tolerable. They were responsive to my needs and courteous always. Their consistent professionalism and time management, I feel, kept the repairs on track. I highly recommend Joseph and Team Shaw

Loretta Markham

Sean and the team at ServPro are great to work with. We have had a kitchen flood and so far, they have been quick to respond and have been keeping us informed every step of the way! I would highly recommend them!

Lisa Hisscock

Kole was efficient, friendly and professional on the job. His attention to detail and personable demeanor encouraged confidence that the job would be completed to satisfaction. It was a pleasure working with him as a representative of ServPro.

Angela Chevalier

Had a water leak in our corporate office that needed immediate attention. This is a critical area of our organization. Luckily, this service company sent out these two individuals Sean Killingsworth and Reed Jones which did a great job with discretion when it came to the employees affected and attention to detailed for their service provided. If we have to use this service again in the future, we’ll definitely ask for Sean Killingsworth and Reed Jones to do the work, thanks guys for a fantastic job.

danny york

We had major damage to our home from a slab leak. Ricky, Tamiru, and the entire Servpro Team were amazing. They were very professional and took great to care to quickly ensure all water damage was mitigated and removed. They cleaned thoroughly every step of to the way during demolition. Their attitudes were great and they were extremely flexible. I would use this company again in a heartbeat!

Joel Mc

About Us

When water, fire, smoke, or mold damages your home or business anywhere in Downtown Fort Worth, SERVPRO of Downtown Fort Worth/Team Shaw responds 24 hours a day, seven days a week, every day of the year. We serve the city center and the neighborhoods around it, from Sundance Square and the Main Street District to the high-rise condominiums and office towers of the central business district, Bass Performance Hall and the Fort Worth Water Gardens, the Tarrant County Courthouse, and the lofts, restaurants, and hotels near the Fort Worth Convention Center. Our certified local crews know this market, a compact, walkable urban core where high-rise residences, office towers, hotels, and ground-floor retail sit close together near the Trinity River, and they know how fast North Texas weather, from the spring storms that drop large hail and spin up tornadoes to the hard winter freezes that burst pipes high in a tower, can damage a property.

We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.

What sets SERVPRO of Downtown Fort Worth/Team Shaw apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.

As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line on an upper floor or a regional event like the March 2000 tornado that tore through downtown and blew out tower windows, or the February 2021 winter storm, when ruptured pipes flooded high-rises, offices, and homes across the Dallas-Fort Worth area in a single week. From an office tower on Main Street to a loft near Sundance Square, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.® ”

Derek D. & Gabrielle G. Shaw
Derek D. & Gabrielle G. Shaw
Owners of SERVPRO of Downtown Fort Worth - Team Shaw

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test