Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Carrollton,TX
Our Google Reviews
(972) 386-3808
5.0
(8 reviews)

Service Areas

Dallas, TX | Far North Dallas, TX | Carrollton, TX | Preston Ridge, TX | Bent Tree, TX | Trinity Mills, TX

Why Choose SERVPRO® for Sewage Cleanup?

A sewage backup is never just a cleanup issue, it's a health hazard that needs to be handled quickly and correctly. In Carrollton, TX, sewage emergencies can happen from a variety of causes, including aging plumbing, tree root intrusion, municipal line issues, or heavy rain overwhelming the sewer system. Contaminated water spreads fast and can affect flooring, walls, and air quality if not addressed right away, so a quick, professional response is essential to protect your health and your property.

Our local team provides around-the-clock sewage cleanup for homes and businesses, including:

  • Contaminated Water Extraction: Safe removal of sewage and standing water
  • Disinfection & Sanitization: Treating affected areas to eliminate harmful bacteria
  • Controlled Removals: Careful removal of contaminated materials to prevent further spread 
  • Odor Neutralization: Addressing lingering smells at the source, not just masking them
  • Commercial Sewage Response: Fast, discreet service to keep operations running
  • Structural Assessment & Drying: Checking for hidden moisture and preventing mold growth

Because sewage contamination poses real health risks, our technicians follow strict safety protocols and use professional-grade equipment to remove hazards thoroughly rather than just on the surface. We also take care to assess affected materials properly, using controlled removal methods when contaminated flooring, drywall, or other materials need to come out rather than be cleaned in place. 

Sewage emergencies don't wait for a convenient time, and neither do we. Our Carrollton team is ready 24/7 to respond quickly, protect your property, and restore a safe, clean environment.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We hired Servpro to come out and do Disinfectant fogging in our facility. Michael and Carl were very professional and answered all of our questions and addressed our concerns. It was nice that they were able to come out on a Holiday, which made it convenient for us since the plant was down. The crew was very knowledgeable, courteous and professional. They completed the job sooner than expected which was a plus. We would highly recommended Servpro and will be using them again.

Gerald Hewitt

I would highly recommend this company! I worked with Eric the project manager to put my home back after a flood. I am very satisfied with the work done! Eric was kind, patient and he was easy to work with. Great at communicating and I'm very pleased with the work that was done!

Johanna Boch

ServPro was great to work with. They are very experienced in what they do and extremely helpful. They bent over backwards to meet my needs. Eric was especially great to work with. He's very organized, wonderful with people and let me know in advance when the workers were coming to work on my bathroom. If you need restoration, construction work done, I would recommend ServPro.

Jo Ann Craw

Caleb is an excellent technician. He worked calmly and methodically to get our emergency flooding situation under control. He is very respectful of our family and our home.... even our dog who he has patiently befriended. Great job, Caleb!!

Eileen Luna

They did an excellent job at my house when it was flooded by a broken water heater. I highly recommend them

Olivia Osborne

Michael came out to do a duct cleaning. He was very professional and did an amazing job.

Morgan Lowrance

Michael L. came out to my home to do a moisture check for me in my laundry room. Gave me some great feedback and ideas to remedy the issue. We haven’t taken any action on this issue yet but we’ll definitely be using his services again. Great customer service and professionalism. Thank you!

Ken Hodges

About Us

SERVPRO of Carrollton is a trusted leader in fire damage restoration, water damage restoration, and mold remediation for homes and businesses throughout the Carrollton and Dallas area. We understand how disruptive property damage can be, which is why our team is committed to responding quickly with 24-hour emergency service to restore your property and minimize interruption to your life, working to make it "Like it never even happened."

What sets us apart is the depth of training behind every technician we send to your door. Our team trains extensively at SERVPRO's corporate facility and maintains ongoing IICRC certification in water damage restoration, fire and smoke restoration, and mold remediation, and that training carries through every job, from the initial assessment to the final walkthrough. Combined with years of hands-on experience across residential and commercial restoration projects of every size, we bring both the technical knowledge and the steady, careful service a stressful situation calls for.

Whether it's a single home dealing with water damage or a multi-property commercial loss, we're built to respond. From everyday emergencies to widespread storm and flood damage, our team has the equipment, manpower, and large loss experience to mobilize quickly and manage recovery from start to finish, no matter the size of the event. SERVPRO has been a trusted name in cleanup and restoration since 1967. 

Benjamin D. & Natalie N. Highsmith
Benjamin D. & Natalie N. Highsmith
Owners of SERVPRO of Carrollton,TX

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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