A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Alamo Heights and Downtown San Antonio
Our Google Reviews
(210) 822-2063
4.9
(93 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


1.svg

Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

2.svg

Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

3.svg

Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

4.svg

Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

I had a busted pipe in my house. Neenah helped guide me through the process and informed me on what would happen. She was super helpful and the team did a great job at fixing the issue!

Heather Mann

The SERVPRO team led by David Bautista exceeded expectations on timing and quality. I would definitely use them again.

Dan Crites

I used the Braun Station location. I called, and there was a crew here in a couple hours to manage water damaged areas, set up fans and dehumidifiers. They handled everything same day; with cleanup too! Three days later, they came back to test everything and remove all equipment so I could deal with the next steps. Great group of guys! Thank you to Samantha, Andrew, Jon, Abraham, Ram, and Joseph!!

Laurie Sapp

Felipe and his team were awesome!! Can do attitude and very friendly. I would recommend them to anyone!!

Ben Mandel

This team was responsive, professional, and fair. We are greatly fortunate to have them as a trusted partner in business.

43 Realty Kevin Rogers - Realtor

Ashley M and the whole pack out crew were professional, understanding and amazing to work with from beginning to end! I can't say enough nice things about the whole team and the care and effort they put into my belongings and home.

Eduardo Cepeda

We came home from vacation to find our house flooded. Our insurance company (State Farm) connected us with ServPro, and the lead guy, Jon, was out at our house the same day, reviewing the scope of the work and making his plans. Since then, ServPro has been at our house all week working hard to dry out our kitchen and the other affected rooms, and now they're starting the (necessary) demo work, pulling up the floor, pulling out the walls and insulation. They know what they're doing. Project leads Jon and Andrew have been very responsive to all of our questions and requests and all things considered, they've made a stressful and frankly bewildering process about as easy for us to deal with as I can imagine it being. Thanks, ServPro.

William Porter

Ashley and her crew Crystal, Michelle, Alexis & Lachelle did an excellent job cleaning my house and putting everything back in order. I appreciate their detailed work and very professional. If anytime I would need a cleaning crew I would definitely use this team again. Thanks for making me smile again! You all are AWESOME!😊

Selina Padilla

Ashley was a very helpful when I first spoke with her very professional answered all my questions and concerns

Robert Alcorta (Rain Sleep)

About Us

SERVPRO of Alamo Heights is here to serve the Alamo Heights and surrounding community every day of the year.  Utilizing the highest standards and following IICRC guidelines we ensure that every job is doing correctly.  We understand that fire and water damage is stressful and our compassionate team members are here to help from the first call.  From a small loss to a commercial job, we have the experience and expertise to help make your damage "Like it never even happened."  We also proud to now offer reconstruction services and be your one stop damage restoration expert shop.  Call today to schedule an appointment at (210) 822-2063. 

Erik A. & Samantha S. Simonis
Erik A. & Samantha S. Simonis
Owners of SERVPRO of Alamo Heights and Downtown San Antonio

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test