Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Sumner County
Our Google Reviews
(615) 822-0200
4.9
(433 reviews)

Service Areas

Hendersonville, TN | Portland, TN | Goodlettsville, TN | Gallatin, TN | Bethpage, TN | Sumner County, TN

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Sumner County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I dont know how to express how wonderful the team I had was when we had a water pipe burst in the ceiling that ruined our floors and drywall. I have a unique situation as I live in Michigan and my uncle who is a wheelchair bound Vietnam Vet lives in Hendersonville TN. I travel back and forth to take care of him and when this happened I was not there. Jon Z took care of all the paperwork emails and phone calls with the insurance company while also talking me off a ledge a time or two. If I would not have had him I honestly dont know what I would have done. When he brought James into the fold for the construction part of it everything came together the rest of the way. Jon and James never said we dont we can't we won't. It was we can we will and they did. They went above and beyond for me and my Uncle. Its not easy not being there for your loved one when something happens. Let alone basically giving them into the hands of people you dont know. They took exceptional care of him and for that alone I will be forever greatful. Oh and the work was awesome too! There numbers are permanently in my phone and I will be recommending them to everyone.

Renee Lentz

Servpro is top notch. Wouldn’t have anybody else do work for me. Mr Zwart (JZ) was the friendliest and most professional one of the bunch. Highly recommended to anyone! Very pleased with their work.

Jeffrey Hollis

Servpro came out quickly, assessed the situation, and got our leak dried and ceiling fixed! Highly recommend them!

Kelsey Peace

First-time homeowner here, and these Tennessee downpours this year have definitely shown us some of the unexpected pains and stresses that come with owning a home! We experienced a decent amount of flooding in our sunroom, and that’s when we called SERVPRO. Dylan came out and spent a lot of time walking around our home to really understand what was happening and where the water had impacted the house. Once we got everything scheduled, Tyler and Cole came out and worked so cleanly and efficiently to take care of the mold caused by the water damage. We had to have some drywall removed, and Tyler did a fantastic job making precise cuts so everything will be as seamless as possible when we reinstall the drywall. The entire process was handled quickly, professionally, and with so much care. A huge thank you to Dylan, Tyler, Cole, Eryn, and Anna for making a stressful situation so much easier for us!

Myriah Mehrmann

Servpro was incredible to work with. Couple shout outs, Josh, Michelle, JZ, and James! There were many other great folks but I unfortunately can’t remember all their names. They were professional, courteous, and most importantly focused on ensuring everything looked like it never happened. Lowe’s delivery flooded our laundry room and downstairs bathroom. Servpro got out quickly with dehumidifiers and were constantly checking in and ensuring everything was taken care of but that we also were educated on the process. I highly recommend them if you have any water, fire damage etc

Chris Torres

Recently had Servpro help us out with a major water leak disaster, which required a dry-out period, new drywall, and a new paint job. The point of contact, James Witcher, and Jon Zwart were total pros and had endless patience with our questions and concerns. Highly recommended.

Craig Garrett

We had a leak from our washing machine into our first floor ceiling, and SERVPRO responded very quickly. Jon Zwart and James Witcher were extremely helpful and courteous throughout the whole reconstruction process and definitely made things a lot easier to handle. They were very responsive to emails and texts and did a great job keeping us informed about everything that was being done. James made several visits to the house and made sure we were happy with the progress being made and sent a cleaning crew who did a great job cleaning our entire first floor. This was the biggest issue we've ever had with our house, and James and Jon definitely made everything feel manageable and not so overwhelming. They exceeded my expectations!

Kia M

I highly recommend John and Marius for any water remediation, build back work. They managed my water damage project very timely and professionally! I highly recommend them and their team!! My ceilings, walls and floors look amazing!!

Tonya Grissom

Ashley and the SERVPRO team restored the house with incredible professionalism after two major weather events. Ashley managed every detail from start to finish and made a stressful process seamless. I've since hired Ashley and his team for additional home renovation projects. Highly recommend!

Ashley Arendt

About Us

At SERVPRO of Sumner County, we provide solutions to our clients in their biggest time of need. Our most valuable asset is our team of quality people who truly care for our clients. From homeowners who have been devastated by natural disasters to Fortune 100 companies dealing with major devastation, our team provides quality service in the greatest time of need.

SERVPRO of Sumner County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO of Sumner County can also mitigate mold and mildew from your home or business.

Our Sumner County response consists of two franchises conveniently positioned to enable us to react quickly to the needs of our clients. With a multitude of local resources, our team at SERVPRO of Sumner County has been ready to make it “Like it never even happened.” since 2017.

Nationally our team consists of the brightest and most caring individuals in the industry. Our Project Coordination team is well versed in all types of losses and ready to help our clients navigate through the difficult times and get their businesses, schools, hospitals, etc. back up and running. With resources strategically placed throughout the United States, our team is available to respond to any large loss needs.

Bob & Lori Pospisil, Heather P. & Cody & Cory Sullins
Bob & Lori Pospisil, Heather P. & Cody & Cory Sullins
Owners of SERVPRO of Sumner County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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