Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Rocky Hill, Sequoyah Hills, South Knoxville
Our Google Reviews
(865) 862-8907
4.9
(742 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Backups Need More Than a Quick Rinse

A floor drain backing up in a South Knoxville basement or a toilet overflow in a Rocky Hill home can turn a normal day sideways fast. Sewage can spread into flooring, baseboards, wall materials, cabinets, and nearby contents before the mess looks “big enough” to worry about. Spoiler: this is not a regular household cleanup job.

SERVPRO provides sewage cleanup in Knoxville for homes, apartments, offices, restaurants, and commercial properties that need careful, trained cleanup.

Cleanup That Accounts for Hidden Damage

Around Rocky Hill, Sequoyah Hills, and South Knoxville, properties near hillsides, older plumbing lines, crawl spaces, and lower levels can be vulnerable to backups after heavy rain or plumbing issues. Once contaminated water enters a building, affected materials need to be handled with the right process.

SERVPRO can remove standing water and waste, identify materials that may need removal, clean impacted hard surfaces, and use drying equipment after cleanup to address lingering moisture. Porous materials, such as carpet padding or some drywall, may not be restorable after sewage exposure.

A Clearer Path Forward

Sewage cleanup may include containment, removal, cleaning, deodorization, drying, and preparation for repairs. The goal is to help stabilize the space and make the next steps easier to understand.

Contact SERVPRO to schedule sewage cleanup and learn how professional restoration support can help your Knoxville property move forward with confidence.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Servpro came out and did a great job. Highly recommend.

Paul Friend

Came out immediately when we suspected our Hvac leaking and thought it may have been under the floors, well it was, they got to work right away and started pulling floors out and drying things out. Then we had them come back after all construction was done to do air duct cleaning from all the construction dust, They covered all our furniture up to avoid getting dusty/ dirty and did a great job!

Marcella Sercovich

So professional and such a great job cleaning the ducts after new construction was completed! Will have them back the next time!

Samantha Radtke

Servpro Rocky Hill-great service!

Xan Alexander

Top notch service!

S Alex

Serve Pro, Rocky Hill and team

Angie Young

Couple guys came out 2 days ago to clean out all the air vents in my duplex. They did a phenomenal job and were quick, considering the obstacles. Also, very friendly and fun to talk with!

David

Prompt courteous thorough service .

Lori Davis

Servpro was courteous and professional and did a great job!

Anthony Truan

About Us



Local Restoration Support for Everyday Property Problems

A home near Rocky Hill, a shop in South Knoxville, and a property tucked around Sequoyah Hills may all face different damage concerns, but the goal is usually the same: get the mess handled, understand the next steps, and bring the space back to a usable condition. SERVPRO helps Knoxville property owners navigate that process with clear cleanup and restoration support.

Serving Homes and Businesses Across the Area

Knoxville properties deal with a mix of hillsides, wooded lots, older homes, crawl spaces, finished basements, and humid stretches. Around Cherokee Boulevard and nearby neighborhoods, even a small leak or storm issue can create more cleanup than expected. SERVPRO understands how local building styles and regional weather can affect water, fire, mold, storm, and specialty cleaning needs.

Our services include water damage restoration, fire cleanup, mold remediation, sewage cleanup, storm damage restoration, biohazard cleaning, specialty cleaning, contents support, roof tarping, board-up, and construction services. Moisture mapping may also be used after water damage to check where hidden moisture traveled behind walls, under flooring, or into building materials.

A Neighborly Approach to Restoration

SERVPRO works with homeowners, property managers, and business owners who need practical answers and steady communication. Contact SERVPRO to schedule service and learn how professional restoration and cleaning can help restore comfort, function, and confidence to your Knoxville property.



John A. & Kristina L. Greenway
John A. & Kristina L. Greenway
Owners of SERVPRO of Rocky Hill, Sequoyah Hills, South Knoxville

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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