Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Hamblen & Grainger Counties
Our Google Reviews
(423) 318-6733
4.9
(180 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Backup Cleanup Needs a Careful Plan

A sewage backup has a way of stopping everything in its tracks. One minute a restroom, basement, or utility area is just part of the normal routine. The next, you are dealing with contaminated water, strong odors, and the very understandable urge to back away slowly. Good call.

SERVPRO® provides sewage cleanup in Morristown for homes, rental properties, offices, restaurants, and other buildings affected by toilet overflows, drain backups, or contaminated water.

More Than Surface Cleaning

Sewage cleanup calls for more than removing what you can see. Contaminated water can move under flooring, into baseboards, behind walls, or into porous materials. SERVPRO can assess the affected area, remove damaged materials when needed, clean and disinfect salvageable surfaces, and dry remaining moisture so repairs can move forward.

In Morristown, heavy rain and runoff near Cherokee Lake can add stress to drainage systems, crawl spaces, and lower areas of a property. That does not make every backup weather-related, but it does make a careful inspection important.

Sewage cleanup may include:

  • Water removal from affected areas
  • Removal of damaged porous materials
  • Cleaning and disinfecting hard surfaces
  • Odor control
  • Drying and moisture checks

A Cleaner Next Step

For sewage cleanup in Morristown, SERVPRO can help you handle the mess with a practical process and steady communication. Contact SERVPRO to schedule service and learn how we can help restore comfort and confidence in your property.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

They was really quick to respond and very respectful and helpful.

Sherry Harrison

I had a fire at my home. Everything was in total destruction. This crew came in put me at ease took care of all my contents along with the structure cleaning everything they made. This seem like it never even happened. I cannot highly recommend this team more than what they’ve already done top-notch company.

Jeremiah Johnson

A team came out to do an HVAC duct cleaning. They were so great at explaining the process and being thorough! It was also one of the best prices after we had gotten a few other quotes. I really appreciated their professionalism and communication!

Vanessa Rivera

Laura did an emergency Ready plan for us. This helped us educate our team on what to do in our building in case of many emergency scenarios. She was wonderful!

Leslie Sexton

Cleaned and dried the dealership in a timely and prompt manner would recommend

Andrew Parkey

Servpro came to Farris Jeep Ram Chrysler Dodge in great need from all the rain they everything dried and completed within 24 hrs awesome people great service

Randall Vaughn

We have some work done by Servpro due to some flooding issues we had with our pipes. Cody was awesome by recommending a plumber that did a fabulous job. I really appreciate it Cody you are fantastic

Shannon Lane

Laura and the team did work at my grandma’s house and it is amazing. Most importantly my grandma was so happy and loved that Laura was always there to communicate with her.

Cassie Randall

Had a pretty big mess on my hands when I called Servpro. The crew that came out was very knowledgeable and put my mind at ease. The dry out was very well thought out I felt like and done with precision. Kody and office staff that I dealt with was also very engaging and was eager to answer any questions or concerns I had. I will recommend Servpro to my friends and family 100%!! Thank you Servpro!

Larry Lockett

About Us



A Local Team for Cleanup, Restoration, and Repairs

Morristown properties see a little bit of everything: heavy rain, humid stretches, older plumbing, busy commercial spaces, and wooded areas that can turn windy weather into a cleanup project. A leak, fire, mold concern, or storm issue can interrupt a normal day fast, especially when you are trying to figure out what needs attention first.

SERVPRO® helps homeowners, business owners, property managers, and facility teams in Morristown recover from water damage, fire damage, mold, storm damage, sewage backups, biohazard concerns, and specialty cleaning needs.

Practical Help for Real Property Problems

Good restoration starts with understanding the whole situation. Water may travel behind walls or under flooring. Smoke can settle into contents and soft materials. Storm damage may leave openings that need temporary protection before repairs begin. SERVPRO focuses on assessing the damage, explaining the next steps, and matching the cleanup method to the property.

Near Cherokee Lake and the surrounding hills, local buildings can deal with runoff, humidity, wind, and changing temperatures throughout the year. Those conditions can affect basements, crawl spaces, roofing, flooring, and commercial spaces.

Our services include water removal, structural drying, fire cleanup, mold remediation, storm restoration, construction, contents cleaning, and general cleaning.

Ready for the Next Step

For restoration services in Morristown, SERVPRO can help you move from damage to a clearer plan. Contact SERVPRO to schedule service and restore confidence in your property.



John A. & Kristina L. Greenway
John A. & Kristina L. Greenway
Owners of SERVPRO of Hamblen & Grainger Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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