Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of East Memphis
Our Google Reviews
(901) 754-9061
5.0
(83 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

Our team at SERVPRO of East Memphis have the highly trained and equipment to take your stress away. We respond immediately and even have 24 hour fast service incase of any emergency or inconvenience you may come across.

With sewer issues, comes other potential problems, We also provide odor removal damage aid for any future problems you may face.



Sewage Backup or Toilet Overflow?

Call SERVPRO of East Memphis Today – (901) 754-9061 

Open 24/7!

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg

Avoid all contact with sewage-contaminated water

Bulls_Eye_ALT_2.svg

Turn off the main water supply to prevent additional flow

Bulls_Eye_ALT_2.svg

Shut down HVAC systems to stop contaminated air from circulating

Bulls_Eye_ALT_2.svg

Evacuate people and pets from affected areas

Bulls_Eye_ALT_2.svg

Call SERVPRO immediately for professional cleanup

Bulls_Eye_ALT_2.svg

Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We had Yorber, Richardo, and Valentina come to our house to help with water flood. They packed up our things for 3 days and loaded them into pods and truck! They worked all day except for small lunch break! They did an excellent job and were so friendly and took good care of our things! They were fantastic!

Rita Russell

Dana was excellent!!! Dana was friendly and helpful throughout the process!

Shawana Reed

We have been so pleased with the Serve Pro East Team that Has assessed our damage and done the demolition on our condominium after water damage from I busted pipe in the condo above us. This All-Star Team led by Martin.Fabila including Alex, Kami, Valentino and others have provided excellent service and have done a thorough job of communicating and explaining the process and what we can expect. This communication has helped us feel so much better during the chaotic and stressful event after our condo was flooded.

Kelley Williford

Margarita and her team were absolutely wonderful. We were very fortunate to have her leading the crew for our pack back and and each of her team members were super nice! Thanks for a jibe well done!

Velvet Bass

Martin was awesome!!! Appreciate all the work they’re doing for our family. He deserves a raise.

Veghan Summit (DeepWater)

Derrion was so helpful and really went the extra mile to figure out what our issue was. He was professional, patient, and made sure everything was taken care of thoroughly. Thank you, Derrion and ServPro!

Rachel McNeill

Telesa and her crew were very professional and accommodating. Great Job!!

Chasity Aikens

Excellent service remediation services

Susan Heath

I called during an emergency situation, and after asking me a few questions, Kami made sure I received help as soon as possible. She followed up throughout the entire process, making sure everything was taken care of. I really appreciated the prompt response and attention to detail

Susi Fernández López

About Us

Why SERVPRO®

SERVPRO of East Memphis understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. We can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for us.

If you would like to schedule service for your home or business, please call today!

Commitment to our Community.

Our owners, Brent Nicholson and Leo Millan, believe in pouring back into the East Memphis community as often as possible. Whether it be cooking out for our first responders, investing in local high schools, or simply partnering with other organizations to make a positive impact in our community. Brent and Leo work diligently and encourages all of us here at SERVPRO of East Memphis, to invest in our community whenever possible. Though we have seen substantial growth over the past several years, our mission has remained the same. We want to serve to people of East Memphis, TN. and do everything we can to make our community great. Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. We work hard to ensure that all of our customers receive the best service and the highest quality results. 

Our Employees

We pride ourselves on hiring people with a good work ethic, high integrity, and the ability to work in and adapt to tough conditions. With over 30 years combined experienced in fire and water mitigation, we ensure that all of our employees go through extensive training and the proper certification process to provide the best customer experience we can offer. Whether it be the comprehensive training we provide when new employees begin, the certifications we require our employees to have, or the constant on the job training we provide. You can rest assured we will do everything we can to make it “Like it never even happened.”

Thomas Brent Nicholson, Leo Millan
Thomas Brent Nicholson, Leo Millan
Owners of SERVPRO of East Memphis

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test